Papa Johns Pizza Pizzeria in Tuscaloosa

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Reviews
#232 From 285 in Tuscaloosa
4.6
10 Review
Ambience
4.6/10
Food
4.6/10
Interior
4.6/10
Prices
4.6/10
Service
4.6/10
More details
Price & Cuisine
$$$ Pizza
Establishment type
Pizzeria
About
Based on the reviewers' opinions, waiters offer perfectly cooked Pepperoni and good grilled chicken here. Food delivery is a big benefit of this pizzeria. Many visitors mark that the staff is nice at Papa John's Pizza. Disappointing service is something that guests would like to improve here. This place provides food at attractive prices. It's always a good idea to try something new, enjoying the pleasant atmosphere. But google users rated this spot and it didn't achieve a high rating.
Reviews
10 reviews
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Maria Lovely
Source: google
10
A month ago
Hubby is a truck driver and we are at a TA in Tuscaloosa AL. Ordered from papa John's they told us it would be about an hour got it less time than they said. Was delivered nice and hot and the driver also called to make sure they could find us since we are at a truck stop. Meal type Dinner Food: 5 Service: 5 Atmosphere: 5
We ordered Poppa Johns while out of town and somehow the order ended up going back to our local Poppa Johns location (this store). I contacted the store to let them know what happened. I had paid for the pizza online, so I figured I'd be out the cost of pizza that I wouldn't get. The store manager was so understanding and refunded my money!!! I'm sure it was a mistake I made on the app while ordering, but they didn't question it! I was sooo impressed and I'm so glad to be a regular customer of this location!!! Service Take out Meal type Dinner Price per person $10–20 Service: 5
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Steven King
Source: google
2
2 months ago
Ordered 12 large pizzas via call-in for my team. Young lady that answered call was polite, courteous and professional. However when I arrived at the store, young lady told me that if I was to make an order that large that I would need to call a day in advance so they would have adequate staffing. Said she went back to CANCEL order but it was already paid for so she had to make it. I was floored!!, especially seeming there was no one in the place. But lesson learned. I will share this info with my fellow colleagues to ensure we NOT use this location again, and be subject to that type of treatment. And we do eat LOTS of pizza!!!! Service Take out Meal type Other Price per person $100+ Food: 4 Service: 1 Atmosphere: 1
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Jimbo Meshelle
Source: google
10
3 months ago
Even though we wasn't supposed to go in and order we walk in not knowing and the manager still took care of us and was glad to don't awesome food as well as service highly recommend Food: 5 Service: 5 Atmosphere: 5
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Lisa
Source: google
2
5 months ago
Slowest delivery!!! Told it would be 30-45. It was 1 hour and 45 minutes- was with delivery person an hour- and barely warm!!!! Called after an hour and got a very rude employee!! Don’t order from this Papa Johns!!! I shoulda checked reviews!!!! Service Delivery Meal type Dinner Price per person $20–30 Food: 4 Service: 1
It was horrible. The pizza was slimy and nasty. We took it back and the mod Lacey was rude and wouldn't open the door screamed at us to call. Then proceeded to the back of the store and called the police on us. The driver pulled up we explained it to her and we never seen her again and then we was trespassed! Great job papa johns!
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ukokira
Source: google
2
A month ago
The short black manager comes in drunk and messed up on X. The light skinned tall one lets her children run through the food area Meal type Dinner Price per person $30–50 Food: 3 Service: 1 Atmosphere: 1
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Jon Small
Source: google
2
7 months ago
Slowest delivery ever. Took over an hour because they sent the driver out with 4 different orders. This is uncalled for. You should know that after the first 2 the next 2 will be cold. The staff is very rude when you call in. This really needs to be handled by corporate. So much for under 30 min. Meal type Dinner Price per person $10–20 Food: 2 Service: 1 Atmosphere: 1 Recommended dishes Build Your Own Cheese Pizza
Ordered a pizza using Uber Eats. Opened the pizza and sauce and toppings were only in the middle of the pizza. Had two whole inches on pizza crust all the way around the pizza with apsolutely nothing on it. No toppings or sauce. When I spoke to the store manager, she was willing to make me another pizza however, when I told her it was delivered by Uber Eats she told me I had to call them to place the order. Uber Eats told me they would document the problem so it does not happen again but would not replace the order...... Food: 1 Service: 1 Atmosphere: 1
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Jon A
Source: google
4
7 months ago
Ordered a Buffalo Chicken pizza that had whole onions on it, not sliced but the whole dang thing and it wasn’t even cooked all the way. Papa Johns at this location has went down hill. Better off buying a pizza at Walmart. Service Take out Meal type Dinner Price per person $20–30 Food: 1 Service: 4 Atmosphere: 3
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