Panera Bread Bakery,Restaurant,Cafe,Fast food in Cedar Hill

Name: Panera Bread
Address: 416 E Pleasant Run Rd Suite A, Cedar Hill, United States
Telephone: 14692723600
Rating: 1.6

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United States

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Panera Bread

Reviews

#86 From 124 in Cedar Hill

3.2

10 Review

Ambience

3.2/10

Food

3.2/10

Interior

3.2/10

Prices

3.2/10

Service

3.2/10

More details

Price & Cuisine

$$ Soups, Salads, Sandwiches, American

Establishment type

Bakery, Restaurant, Cafe, Fast food

Information

+14692723600

416 E Pleasant Run Rd Suite A, Cedar Hill, United States

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Website Panera Bread

About

Order tasty rice soup, chicken salads and steak sandwiches. Good bagels and perfectly cooked muffins have an appetizing taste. Based on the guests' opinions, waiters serve great tea, cappuccino or mango smoothies. Food delivery is a big plus of this restaurant. The high ratings of Panera Bread wouldn't be possible without the terrific staff. Prompt service is something that people highlight in their comments. Many guests point out that prices are average for what you get. As clients find it, the atmosphere is calm here. But this place hasn't got a high rating from Google users.

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Tina Taylor

Source:

3 days ago

I ordered the buffalo chicken on the baguette all I tasted was bread and cheese hardly any chicken on it at all now I went to a Panera Bread over there by the Children's Hospital in Dallas and they were awesome I actually tasted the meat on it this one had way too much sauce so sour I'm just so disappointed $15 for a sandwich and all I taste is sauce and bread thanks a lot Panera Service Dine in Food: 2 Service: 2 Atmosphere: 3

Laura G.

4 days ago

Man, pictures don't lie. I ordered the Smokehouse BBQ Chicken Sandwich. Welp, as you can see from the picture off there own website, I was hopeful to get that, but nah. I got a smashed up, burnt, squished, cheese monstrosity. I couldn't even pry apart the two pieces of bread! Had to drive all the way back up there to get my money back. I won't be back to this location ever again. It has gone downhill big time. Service Take out Meal type Dinner Price per person $20–30 Food: 1 Service: 1 Atmosphere: 1

Jay Cisneros

6 days ago

Used to come here a lot but after they had rowdy teen ages running the place I stopped. Well today I tried again and as I drove up to drive thru speaker no one said anything I thought it was closed so I drove up then reversed when I seen they close at 10pm. No one was in drive thru line and no one in the lobby but after saying "hello are yall open" 4 TIMES I get a response to give them a minute so I did. Then I ask what's going on are yall open or not I get a response we are short staffed. After a moment of silence I drove off and said I'll just call Corp and I get a response "there is only 3 of us here" which is laughable I worked at Taco Bueno in the same town for years which is wayy busier and there was nights there was 2 people running the line drive thru and dine closing by with only 2 people on shift so that ain't no excuse how about you take the customers order instead of trying to pre close early and not make any orders the last hour of the day. Service: 1

Katrina Ross

A week ago

Went to the cedar hill location. Coffee was not fresh, tasted like it had been sitting there from the morning. Sandwich was skimpy, i got the turkey avocado melt. Did not have much meat or avocado spread. Even though this was a half sandwich, I felt like I was eating a grilled cheese sandwich. Hand sanitizer on the wall by the bathroom has not been working for at least nine months I was told by another Patron. Definitely need improvement. Hope they bring about a positive change. Service Dine in Meal type Dinner Price per person $10–20 Food: 2 Service: 3 Atmosphere: 5

C Jones

The food and service I received at the Panera Bread in Cedar Hill, Texas was awful. The sandwich that I ordered was made sloppy and the pickle spears that I ordered were not packaged separately but just wrapped with the sandwich. Due to that, the wrapping of my sandwich was soaking wet. Additionally, bread that I didn’t order was just tossed in my bag unwrapped, weird. After spending $31 at this restaurant and two attempts to get my order right, I just gave up. It was a waste of money and time. The staff seemed clueless as to what was wrong and after I advised them, they still appeared unconcerned and made excuses. Food: 1 Service: 1 Atmosphere: 1

Victoria Kayy

A month ago

Ordered a rapid pickup. Been in the drive thru 20 minutes now. They didn’t have anything I ordered off the app. The guy Johnny at the window had poor customer service. Waited on a refund even longer. The manager who came to the window was not helpful at all. Worst experience I had so far. Never ordering here again. Service Take out Meal type Breakfast Price per person $10–20 Food: 1 Service: 1 Atmosphere: 1

Michelle Bernal

2 months ago

This is the only Panera in my area so I guess that is why I continuously go back but this may be my last time. EVERY time I have gone in the past few months they take FOREVER to have my food ready even when I order online to save some time. There were 2 times where I waited in the drive thru for an hour (not even kidding and I couldn't leave since it's one of those lanes with barriers. I was internally livid by the time I got to the window but was not rude. I at least expected an apology or explanation for the wait but nothing. I then asked and they did not give me a reason. Then I had to drive back because they got my order wrong. Do you know how frustrating that is? My last straw was placing my order online today, got there after the estimated order ready time, since I know they take long. The lady at the counter assured that my name would come up on the screen when it was ready. I still had to wait an hour. I would poke around the pick-up shelf and nothing. Finally, the same worker asked for my name and lo and behold, my order was sitting on the back counter the whole time, they just forgot to place it on the shelf. I now knew I had cold food but being that frustrated and not wanting to wait any longer, I sucked it up and took my food. Again leaving with no apology. Then, the cherry on top, I arrive at home and my order is wrong. This is completely unacceptable. I am very empathetic and patient when it comes to service workers but at this point this establishment just comes off as incompetent and in serious need of new management or thorough retraining!! Food: 3 Service: 1 Atmosphere: 1

Mona G

3 months ago

The food was very good. The restaurant was clean and well organized. Food was prepared and ready in a timely manner. The fireplace was going and added a nice touch. My issue was a walked up to order and a heated back and forth between two employees was occurring. The lady taking my order was taking my order and addressing another male employee. I understand people are human and have emotions. However there is a time and a place for all things and it wasn't in full view of customers. I was embarrassed for the employees and the other guests. Wow just wow Service Dine in Meal type Lunch Price per person $20–30 Food: 4 Service: 2 Atmosphere: 5

Tim Tr.

5 months ago

Food and service is not bad. The restaurant actually looks nice and very spacious. But the restroom is super dirty and smelly. Very surprised! Understaffed or just don’t care! Hope it is better the next time we visit coz we really like this location. Service Dine in Meal type Dinner Price per person $10–20 Food: 4 Service: 4 Atmosphere: 4

Sheila Walker

6 months ago

Waited 15 minutes in the drive thru and decided to go inside. This place is dirty!! When you walk up, the glass on the doors is filthy with smudges and fingerprints. Dirty floors n grout. Food on the carpet, dirty tables, and dishes piled up at the trash can area. Clean up!! Service Take out Meal type Lunch Price per person $10–20 Food: 3 Service: 2 Atmosphere: 1 Recommended dishes Chips