Panda Express Restaurant in Scottsdale

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Reviews
#910 From 1125 in Scottsdale
5.1
147 Review
Ambience
5.1/10
Food
5.1/10
Interior
5.1/10
Prices
5.1/10
Service
5.1/10
More details
Price & Cuisine
$$$ Chinese , Fast Food
Establishment type
Restaurant
About
After visiting Octane Raceway, you may have a meal at this fast food. Taste dishes of Chinese cuisine at Panda Express. Many guests say that waiters offer nicely cooked teriyaki chicken, prawns and orange chicken here. At this place, you can order dishes as a takeaway. The success of this spot wouldn't be possible without good employees. The atmosphere is cool, as people see it. But google users rated this fast food and it didn't achieve a high rating.
Reviews
147 reviews
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I had put an online order in to be picked up at 10am. Yet they're open at 10am. Yet why not make the food order food first. 17mins after I'm still waiting for my food. the Manager on duty 02-11-2024 had the worst attitude about my online order. 10:20 AM STILL WAITING. Service Take out Meal type Lunch Price per person $30–50 Food: 3 Service: 1 Atmosphere: 3
Great food with great service! I was greeted in a friendly manner. I ordered the plate with Teriyaki Chicken, Orange Chicken, White Rice, and a medium Drink for Dine In. The food was hot and fresh. The servings were plentiful and fulfilling. The lobby was clean as well as the drink station. Before I left, there was an employee cleaning the lobby as well. I highly recommend this location to anyone needing a quick bite to eat with great service! Service Dine in Meal type Dinner Price per person $10–20
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Austin Hinz
Source: google
8
A month ago
This is definitely one of the most consistent and in my opinion fastest Panda Express restaurant I’ve been to in Arizona. Whether you just zip into the drive thru or go in it’s usually about a 5 minute process. I can’t speak for peak times but I’m sure they aren’t bad either. Good job talking stick Panda Express staff! Service Take out Meal type Lunch Price per person $10–20 Food: 5 Service: 4 Atmosphere: 5
December 30 I went through the drive-through at 6:00 PM. There was about nine people in back of us. The attendant at the window was very rude. We had to ask her for utensils, straws, etc. we were in a rush to go to a soccer game we got our food. Some of the items were not in the bag.. we were in a hurry, and could not stand in the line again. I tried calling several times. Nobody answered when we went back by the dining room was closed and they refused to open the window. I then called today and they told me there was nothing they could do for me unless I drove 36 miles to go back there. Worst customer service ever & the servings were so small we went through sonic! I don’t normally post reviews especially for 10$ but they stink! Food: 2 Service: 1
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Luz Gaxiola
Source: google
2
6 months ago
Showed up at 9pm and they only had around 2 items plus appetizers to eat. They close at 10pm and weren’t willing to make anymore food. I then tried ordering online and my orange chicken was missing from my plate and they never notified the driver or let me know. Very unprofessional! Service Delivery Meal type Dinner Price per person $10–20 Service: 1 Atmosphere: 1
I never leave reviews so for me to actually take the time to write this means don’t eat here. After waiting in line and paying for the meal they tell me to chill in the parking lot and come back in 15 min. That’s crazy after paying for food. I worked a lot of fast food drives when I was younger so I let it slide but then after getting my food it was the most diabolical portions I’ve seen. Long story short try another panda location. Service Take out Meal type Dinner Price per person $10–20 Food: 1 Service: 1 Atmosphere: 1
We ordered two, 2-item plates, in addition to a family meal, for carry out through the app. The food came boxed, in a bag that was tied shut, so there was no way to verify the accuracy of the order. Both two item meals only came with one entrée. Both were missing mushroom chicken. When I called the restaurant to alert them to this, I had to call several times before someone answered. When they did answer, the lady who identified herself as the store manager was incredibly rude. She did not apologize, and only reluctantly offered for us to go back for the two missing entrée items. I told her this was not an option since we live 40 miles from this restaurant and we were only picking up dinner tonight while in the area. She was unable to issue a refund supposedly. The order also lacked forks, plates, and napkins. To expect us to make a second trip after already having left, and only offer us what we had rightfully coming to us and we had paid for, is ridiculous. No apology, no gesture to make things right. We won’t be going back here. We are fans of panda, but this branch has awful reviews for a reason. Believe them.
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jennifer w
Source: google
2
5 months ago
Smh. It was the busy lunch rush There had to have been at least 10 people in line and only one girl behind the counter. There was one other employee and what looked like a manager sitting down talking. I went over to him and said maybe he could help. Really sad that he was sitting by the door saw everyone coming in and still didn't decide to help. His literal job as a manager is to make sure the store is running smoothly and quickly. I would have been really mad if I were on my short lunch break. (Location on talking Stick Way, Scottsdale Arizona) Food: 5 Service: 1 Atmosphere: 1
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Byron Kuhn
Source: google
6
4 months ago
It was clean when I went. Wasn't busy but workers seemed rushed. Crab rangoons were undercooked and greasy. The high volume stuff looked pretty fresh, but other items didn't. Service Take out Meal type Lunch Price per person $10–20 Food: 2 Service: 2 Atmosphere: 3
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Uphill Hiker
Source: google
2
3 months ago
The soda machine(Dr Pepper) had no syrup coming out with it and the guy still filled up a cup and handed it to me. All soda water. Also, I found hair(s) in my chow mein. Pretty bad experience. 👎 Not always this messy. Didn't even get a fortune cookie. Meal type Dinner Price per person $10–20 Food: 1 Service: 1 Atmosphere: 1
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