Panda Express Restaurant in Orem

Name: Panda Express
Address: 800 W University Pkwy, Orem, United States
Telephone: 18012251968
Rating: 3.4

Owner not registered

Panda Express

Reviews

#123 From 166 in Orem

6.8

48 Review

Ambience

6.8/10

Food

6.8/10

Interior

6.8/10

Prices

6.8/10

Service

6.8/10

More details

Price & Cuisine

$$$ Chinese , Fast Food

Establishment type

Restaurant

Features

Seating

Wheelchair Accessible

Information

800 W University Pkwy, Orem, United States

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Website Panda Express

About

A local attraction - Roots of Knowledge, which is situated beside this fast food, is a part of the authentic culture of this city. All the customers love the menu that offers wonderful Chinese cuisine at Panda Express. The recipe for success of this place is its good orange chicken. Employees are said to be gracious here. This spot is notable for its nice service. From the guests' viewpoint, prices are affordable. But visitors rate this fast food below average on Google.

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Donovan C.

Source:

2 months ago

I'd stay away if its close to closing time. The food is grossly chewing, and dry. They don't seem to cook any more food past 5pm. Employees were nice, and serving size was actually great (especially for panda express in 2023). Unfortunately just not worth it later in the day. Service: 5

David Morse

3 months ago

This place single handedly restored my love for Panda. Several terrible experiences with the Provo location just about dissuaded me from ever going back to Panda, however, one cold fall day the chow mein was smelling pretty fire in the cafeteria so I gave Panda another go. The female employee was so energetic and nice and gave me a solid portion of the best tasting Panda I’ve had in a while. What’s more I looked in the bag and to my surprise there was two fortune cookies! This is my favorite Panda location. Service Take out Meal type Lunch Price per person $1–10 Food: 5 Service: 5 Atmosphere: 5

Knight Steele

4 years ago

I've been going to this Panda Express for a couple of years now, and it is by far the best one I've been to. I've been to many Panda Expresses around Utah, and several out of the state, but this one beats them all. Even when they are extremely busy, the staff is kind and efficient. I get my food quickly everytime, and everything is fresh and tasty. Many other Panda Expresses I've gone to are slower and worse quality, even when they are not particularly busy, but this store is almost always consistent. On occasion, some of the food is slightly less seasoned, or doesn't have the correct ratio of ingredients, but that doesn't happen very often. This is easily the best Panda Express I've ever gone to.

Maryn Christensen

i go here all the time after classes and it's always really yummy! the employees are the best as well! Service Dine in Meal type Lunch Price per person $1–10 Food: 5 Service: 5 Atmosphere: 5

Lily Higg

5 months ago

I love panda, but the chicken felt like it was a day old. Same with the chow mein. Just not really cooked well. Service Take out Meal type Lunch Price per person $1–10 Food: 1 Service: 5 Atmosphere: 3

Mckenzie Blair

10 months ago

The guy serving us, I unfortunately didn’t get his name, but a part of our meal was missing from the bag and he ran outside and gave us the missing food. It was such a nice thing to do and I hope he gets recognized! Service Take out Meal type Lunch Price per person $1–10

Jolie Okamoto

A year ago

I work on campus and went over around 1 pm for a lunch break and stood at the counter for 10 minutes while 3 workers talked. I asked if they were open and one of them very rudely replied they were then turned his back to me to continue his conversation. Stayed there a few minutes longer and was completely ignored. I ended up leaving without ordering. Horrible experience

jared Harris

6 years ago

The manager is very rude. I have a gluten allergy and just wanted two entrees. The manager was very rude in telling me “no” given I have done this at many other pandas before. She was going to charge me full price 7.20$ for two entrees even though I would be only getting just two entrees and no sides. She was very short with me and non accommodating. You know what your getting when you go with Panda Express when it comes to there food. This is strictly the service. Even though their food is not the best quality I would atleast expect some polite service. This should not be the common practice here.

Joe Smith

Overpriced. The line is always long because they only have one person serving and one person as cashier. Put two people to serve. Common sense. The tables were also dirty. Please either improve your service or lower your prices. Students deserve better.

Anna Hindman

Need to improve your availability and customer service. You never have brown rice even though it is an option on your menu. I asked the girl serving me for brown rice and she snapped at me “we don’t have that here!” Then why have it on your menu? You need to provide healthier options and your staff needs to put a smile on and give better customer service. Customers deserve respect. When I called to speak with the manager no one answered the phone. Hire more people if you’re too busy to answer the phone. Definitely room for improvement.