Beautiful setting. We sat on the deck overlooking the mountains. Did the single vineyard tasting and all the wines were outstanding. Can highly recommend the pulled pork tacos and salmon bitterballen for starters and the beef short ribs for mains. Our waiter, Keenan, was extremely friendly, great service and we left feeling full and satisfied. Well done Old Road! We will be back!
The pizza was Good! But NEVER have I ever seen a manager treat clients with such disrespect. He has a stinking attitude. He might understand basic physics as he put it but he clearly has no understanding of basic customer service or even how to speak to people. I am a business owner myself and I would be ashamed to have staff treat anyone the way he did on Saturday. He needs training in human decency and customer service. If this was my business, I'd get a new manager. We were a group of 12 and honestly, for a beautiful town of Franschhoek this leaves a bad taste in my mouth. Good luck
Experience was wonderfull. Nice and quiet location. Nice views of Mountain and Vineyards at the back. Food is very good and tasty. Very Friendly staff and excellent service.
We went for the popcorn and wine pairing. It was actually above expectations. The wines were generally good and all the pairings made sense. We brought home a bottle of Sauvignon Blanc and some super tasty cinnamon glazed popcorn. Location however is not great as you are sitting outside by a noisy highway.
The pizza was Delicious! But... the attitude of the manager was unacceptable and very disrespectful. His service and attitude towards us (Group of 12 consisting mostly of women) was terrible! There was a problem and we asked for help from him and his reply was, "it is basic physics" but when we, with no help, tried to fix it, and it worked. So, with that said, he has no basic respect and ruined our night with his stinky attitude. He does not know how to talk respectfully to clients. If a manager of my business would talk to clients like he did, I would fire him on the spot and I would be ashamed for his actions.
No service, missed our train went into the restaurant several times to request assistance only to have waiters give you a rude grin. The wine tram experience was incredible but this was absolutely disappointing and brought the whole experience down
I really enjoyed our visit here! Beautiful scenery and a lovely outdoor but cozy feel. The service we got was fantastic! The pizza was different to what you would expect, but definitely worth it and very tasty. Overall a great experience!
Such shocking service. I waited 40 min for a Diet Coke. Table next to us and got service in 2 min. Complained and waiters did nothing. Shocking experience and really dampers your visit to Franschoek. Manager was a shocking, really didn’t care about customer service
Lose yourself on a sunny afternoon looking out over vineyards. A well priced wine list with some fantastic food options makes this an regular favorite. Enjoy a pizza from the wood fired oven or one of the daily meal specials in a memorable setting.
