Ocean Basket Garden Route Mall Restaurant in Knysna

Name: Ocean Basket Garden Route Mall
Address: Knysna Road, Shop 84A Garden Route Mall, Knysna, South Africa
Telephone: 27448870172
Rating: 3.5

Owner not registered

Ocean Basket Garden Route Mall

Reviews

#48 From 61 in Knysna

7.0

488 Review

Ambience

7.0/10

Food

7.0/10

Interior

7.0/10

Prices

7.0/10

Service

7.0/10

More details

Price & Cuisine

$$ Seafood, Sushi, Mediterranean

Establishment type

Restaurant

Features

Information

+27448870172

Knysna Road, Shop 84A Garden Route Mall, Knysna, South Africa

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Website Ocean Basket Garden Route Mall

About

Mediterranean cuisine is well-cooked at this restaurant. Many people say that waiters offer nicely cooked calamari and good mussels here. You will be offered good wine. Ocean Basket is famous for its great service and friendly staff, that is always ready to help you. The motto of this place is reasonable prices for flavorful meals. You will certainly appreciate the pleasant atmosphere. But this spot has been rated below average by Google.

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Clay Cafe Nederland Carina

Source:

2 months ago

I really hope they pay the chef a very good salary. We watched him worked. Hero. Food was delicious. The staff are lovely. Price per person R 150–200

Dinesh Naidoo

2 weeks ago

Our food and service was really good. It's only the atmosphere which is weird. There's barely any music or vibe at this place and the entire mall. To be honest, it's a really boring mall to visit. Ocean basket looked the best, and they delivered in terms of quality and service. They even have a jungle gym for the kids. The only part missing is some music to change the atmosphere. Service Dine in Meal type Lunch Price per person R 450–500 Food: 5 Service: 5 Atmosphere: 1 Recommended dishes Prawns & Calamari

Eugené Pieterse

A month ago

Today we went to OB for lunch and had sushi and fish. Sushi was fine we also had a fish meal and sad to say the fish still had a lot of scales on. We informed our waiter dilin who said he will take it up with the manager on duty and obviously took the pan. We sat there waiting nothing happened manager didn't come to us and the waiter said nothing further. We paid and left. Really not the type of customer service anyone deserves. Service Dine in Meal type Lunch Price per person R 100–150 Food: 1 Service: 2 Atmosphere: 2

Hannes Van der Walt

10 months ago

The service is very good. We received our food in quick time. Food: 4 Service: 4 Atmosphere: 3

Stephen Sickle

4 years ago

One step short of me actually going to place the order myself at the kitchen although 5 waiters standing right next to our table.no bread? Food was overdone burnt old slither of baby hake. Drinks overpriced as usually the surcharge is for service.Useless manager = useless waiters. If I had a free voucher to return I wouldn't even bother so Ocean Basket save your response Im updating my review now 1 month later after the 1st reply from the owner that i should click a generic review webpage ,that its a concern that i unhappy with the service. Honestly? Ive had enough of bad service,my review is as crystal clear as it needs to be so address the issue with your staff that have clearly been managed by an even more disappointing manager.

Chante Liberty

3 months ago

Don't order the baby hake! Ours were rotten. I bit into mine, and the stench was horrific. I find it hard to believe that the "chefs" missed it. We had a pregnant lady in our party, and we're grateful she didn't order it. Shockingly, the baby hake was on our bill, and we had to ask them to remove it. I wouldn't step foot in this branch again. Food: 1 Service: 3 Atmosphere: 2

Gert Claassens

Ordered take aways.. Chips as dry as the Saharan desert! Called the manager and she said that they are aware of the issue. Spend R900 on a meal and we were dissapointed in the quality. My question to the manager is how they could release food if knowing it is not good enough. Will get in contact with the owner.. sure at Mall rates and bad quality, they are losing money. Service Take out Meal type Dinner Price per person R 500+ Food: 3 Service: 2 Atmosphere: 1

Amanda Pretorius

Prawns & Platter for 1 grilled to perfection. Friendly staff. Waiter Aswell knows the menu by heart and makes very good suggestions. Staff like this Aswell are hard to find. Service Dine in Meal type Lunch Price per person R 250–300 Food: 5 Service: 5 Atmosphere: 5 Recommended dishes Rolls

Joan Steenkamp

3 years ago

The food was great and service was acceptable. We ordered sushi and prawns and it did take a little long to prepare, but it was worth the wait. Takeaways can be ordered and if on Discovery Vitality you can receive cash back on some meal options. The restaurant is wheelchair friendly and has seating both inside and outside. It has no internal restrooms so the mall's restrooms need to be used. No kiddies play area.

Cynthia Kontyo

5 months ago

I just had one of my restaurant experiences with a racist and undermining manager, Tristan. Firstly this woman did not greet me when I walked in and had a not so friendly expression on her face. Later as I'm about to leave, I ask her for my bill she doesn't acknowledged me ir say anything. A few minutes later, i look at her and she says someone will come, speaking from a distance. I asked her why she did not acknowledge me and why she doesn't come to my table. She got irrited and left. WOW! I asked if there's anyone I can speak to and my lovey waitress said no. I am now here about to leave and this lady is hiding her self in the back! Terrible experience! I can't believe there's literally no one to speak to. Even the waitresses say there's no number to call except to speak to this manager who just left me hanging. Anyway, I am going home. Such an unpleasant experience! Food: 4 Service: 1 Atmosphere: 1