Natural High Coffee Co LLC Store in Spokane Valley

Owner not registered
Reviews
#74 From 261 in Spokane Valley
9.1
110 Review
Ambience
9.1/10
Food
9.1/10
Interior
9.1/10
Prices
9.1/10
Service
9.1/10
More details
Price & Cuisine
$$$ Coffee Shop
Establishment type
Store
Reviews
110 reviews
Rating
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Edgar Cano
Source: google
10
5 days ago
I tried out this coffee place thinking it would just be another plain coffee shop but since my last two visits I have tried the coffee and then tried a lotus today and both of the drinks were made exceptionally Everything tasted great! I don’t remember the lady that served me today but she recommended the biscuits and gravy and it was also nice to get something different than a breakfast sandwich or burrito. The pretty lady that served me today also was great and professional when attending me! will be back soon 👍🏽 Meal type Breakfast Price per person $10–20 Food: 5 Service: 5 Atmosphere: 5 Recommended dishes Biscuits and Gravy
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Kara Wilcox
Source: google
10
A week ago
My coffee is always on point and the service is always prompt and friendly! Plus I love supporting a small, locally owned business. Some of these reviews are pretty wild! Who lets a kid out of the car while ordering coffee in a drive thru? Food: 5 Service: 5 Atmosphere: 5
As an employee of Natural High I would like to share my experience. These three reviews that have been fabricated to create a sense of peace for the employee that walked out yesterday will be on here for a long time, I would like to say that it’s not true. This may be how he felt when the owner offered to retrain him because his drinks were getting a lot of complaints and she told him that he was a very sweet guy and people liked him but his professionalism needed some work. I have seen the camera footage and as unfortunate as this situation is, there was a very professional discussion and no one was around, it’s a shame that people will tear other people down with them when they are hurting. All of this starter when she trusted her previous manager to be leading the stand and staff while she was on maternity leave. The owner has gone above and beyond for her business and her employees. If an owner needs to pívot for the benefit of their business then that is what needs to happen because their employees benefit from that as well. Seeing these negative and defamatory reviews puts a pit In my stomach because I will own a business within the next year and I will have to make hard decisions too and you can’t make everyone happy and you can’t work with people who are so easily offended when receiving constructive criticism. These reviews are not a reflection of the service that we provide and I hope that these personal issues will be worked through, our other reviews are a more accurate depiction of who we are. After buying out the other owner and having a clean slate with employees, she can focus countless hours on creating a coffee shop that people love more than ever. Thank you. Service Take out Meal type Breakfast Price per person $1–10 Food: 5 Service: 5 Atmosphere: 5 Recommended dishes Italian Soda
I think it is absolutely disgusting that all of these people in the last 24 hours have posted FAKE reviews on someone else's behalf because they couldn't hack it in the coffee world. Alicia is absolutely the sweetest, most understanding and passionate person. If you cant take constructive criticism you should probably get on unemployment because the real world will chew you up and spit you out. Alicia and her NEW and BETTER team make the best coffee and food items around. If you want a large selection with quick service this is your place to go! Food: 5 Service: 5 Atmosphere: 5
Natural High is a great coffee stand with an even better owner. Sad that people would try to tear the owner down with fabricated information. The world is an ugly place, why add to its negativity. I would personally say to try out her stand and see the type of work she's put in rather than ruining someone's business because of a personal vendetta. Service Take out Meal type Breakfast Price per person $10–20 Food: 5 Service: 5 Atmosphere: 5 Recommended dishes Whipped Cream
If I could put ZERO stars I would. On 9/22/2023 my family stopped into this coffee stand for some drinks and a snack. My 10 year old nephew has 1 piece of trash with him from earlier that day, and he has always been taught to throw away your trash in the garage when you are done with it. He went over to the big dumpster in the corner of their parking lot and proceeded to throw his 1 piece of trash in the dumpster, before he even drop his trash in the dumpster, the barista decided it was acceptable to start screaming at my 10 year old nephew for throwing away trash in the dumpster. His father stepped in and politely told the barista that he didn't mean any harm, he was just throwing his trash away in a dumpster rather then on the ground ect. The Barista still did not stop nor care even though we were paying customers and causing no trouble. Based on the way this Barista and everyone else in this coffee stand that day thought it is acceptable to scream at a 10 year child and not see the problem in their actions is unacceptable and unprofessional. I am never a person to make a bad review about bland, watered down, over priced coffee, but you throw in horrible customer service as well and it seems right to let the public know before they have the same experience that my family was unfornate to have. Food: 1 Service: 1 Atmosphere: 1
Edited to two stars because seriously? How hard is it to update your hours? Waisted yet again more of my time to walk there, only for it to be closed. Hours online state that it’s open until 4 today. Thankfully it was a windy day, so we didn’t have to overheat, but still upsetting. I give up on this place. Always great experiences, services, and food. Reason for four star is because it’s frustrating to come to the shop (walking on a hot day) when google says it’s open, only for them to decide to close early.. Meal type Brunch Food: 5 Service: 2 Atmosphere: 4
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Alisha Bell
Source: google
10
5 months ago
Got a blue raspberry blood orange blue lotus and a blackberry peach coconut white lotus. It was delicious and the person working was SO sweet, pleasant, and personable. Price per person $1–10 Food: 5 Service: 5 Atmosphere: 5 Recommended dishes Lotus
I wish there was a place I could email the owner or manager directly but hopefully they see this review. I drove through this stand on June 29th at around 9am, a young lady with super cute tattoos and the best eyelashes ever make my coffees for me, I didn't catch her name. I have to say as a past manager of a coffee stand you have a gem in this young lady. My coffee was absolutely perfect. She was training a new hire it seemed like, and she was very kind. Her vibe was amazing. I always lookout for good customer service when I go through stands (Its just a habit now) and she was perfection. Please give her a raise and appreciate her! She will keep customers comeing back again. Price per person $10–20 Food: 5 Service: 5 Atmosphere: 5
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Tammy P
Source: google
10
A month ago
Delicious coffee! Lovely baristas! Great service! Service Take out Meal type Other Price per person $10–20 Food: 5 Service: 5 Atmosphere: 5 Recommended dishes Extra Espresso Shots
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