Napoli Italian Restaurant Restaurant in Loma Linda

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Reviews
#23 From 56 in Loma Linda
8.6
580 Review
Ambience
8.6/10
Food
8.6/10
Interior
8.6/10
Prices
8.6/10
Service
8.6/10
More details
Price & Cuisine
$$ Italian
Establishment type
Restaurant
Dietary Restrictions
Vegetarian Friendly
About
Italian dishes are to be tasted here. Taste perfectly cooked lentil soup, scallops and salmon at this bar when you happen to be near it. Tasty cannolis, crème brûlée and ice cream are the best dishes. Guests visit Napoli Italian to drink good marsala, liqueur or beer. After a long working week, you can try delicious coffee. At this place, you can order dishes as a takeout. Many people point out that the staff is energetic at this spot. Fine service is something visitors appreciate here. Most reviewers mark that the dishes are offered for adequate prices. There is a comfortable atmosphere and homey decor at this bar. Google gives it 4.4 so you can choose Napoli Italian to have a good time here.
Reviews
580 reviews
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It's sad to be negative because this has been my favorite Italian restaurant for decades. We were offered bread while we waited for food but it never arrived. I inquired about a dish they used to have on the menu. Tortellini with ham ( which usually means precutto in Italian cooking) peas in a cream sauce. The waitress checked with the chef and I was told, "Yes he could make it but without the peas because they didn't have peas. He can make it with mushrooms." I told the waitress, "I'll take the tortellini but without the mushrooms." One of my daughters had a Caesar salad while the other daughter had spaghetti with 1 meatball. When the food was ready and served we were asked if we wanted a refill of water. That was the only time our server returned. My daughter ate part of her meatball and asked me to taste it. Although it wasn't raw, it was very mushy and lacking flavor. She didn't even bother to take her leftovers home. Usually when you order pasta the server offers fresh cheese grated over your food but the restaurant only has a shaker with cheese. My meal was bland and lacked flavor. It was made with cubed ham and not prosciutto and mushrooms were added even after I ordered the tortellini without mushrooms. When we were finished eating and needing to leave we sat at our table and waited. Through the kitchen door window I could see the server leaning against the counter talking with her coworker. My daughter had to go find someone to get the bill. At this point, we were the only diners left in the restaurant so clearly the servers weren't overwhelmed with other diners. I told my daughter who took me to Napoli for my birthday that she shouldn't leave a tip for such bad service. She reminded me that the chef made a custom dish so she should leave a tip. It should have been a red flag that at lunchtime on a Friday there were only three tables with diners. Before I even got on the freeway my daughter's stomach started hurting. That lasted for a few hours. When I tried to reheat my food for dinner it heated up so badly I just threw it away. I don't know if Napoli has new owners but I felt no amore' eating at what was once an amazing restaurant. Service Dine in Meal type Lunch Price per person $20–30 Food: 2 Service: 1 Atmosphere: 4
Service Dine in Meal type Lunch Price per person $20–30 Food: 2 Service: 1 Atmosphere: 4
Service Dine in Meal type Lunch Price per person $20–30 Food: 2 Service: 1 Atmosphere: 4
Found this place by mistake exiting the freeway looking for another [chain] restaurant. And, boy-oh-boy, so glad I did! Fresh Italian dishes, crafted with the freshest ingredients and presented beautifully. The staff, especially our server, Andrea, were amazing hospitality professionals. The dining room was clean and well-maintained. The prices were a bit high ($20 - $30/person), but the quality made it worth it. I would happily recommend this restaurant to others and plan to return when in the area. 5 🌟s! Service Dine in Meal type Dinner Price per person $20–30 Food: 5 Service: 5 Atmosphere: 5 Recommended dishes Insalata Cesare
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Ken W.
Source: google
6
2 weeks ago
Traditional Italian fare. Food was good, but not outstanding. My wife and I went for a "pre-Valentine" dinner. Service Dine in Meal type Dinner Price per person $20–30 Food: 3 Service: 4 Atmosphere: 3
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Ken W.
Source: google
6
2 weeks ago
Service Dine in Meal type Dinner Price per person $20–30 Food: 3 Service: 4 Atmosphere: 3
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Barry Waite
Source: google
10
3 weeks ago
The staff here is outstanding, and we always enjoy the food. They were handling two large family gatherings at the same time, and they did a great job! Service Dine in Meal type Lunch Price per person $20–30 Food: 5 Service: 5 Atmosphere: 4
Nice place !! Food: 4 Service: 5 Atmosphere: 5
Food: 4 Service: 5 Atmosphere: 5
Service Dine in Meal type Dinner Price per person $20–30 Food: 5 Service: 5 Atmosphere: 5 Recommended dishes Insalata Cesare
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