Nando's Tongaat Restaurant,Fast food in Tongaat

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Reviews
#12 From 43 in Tongaat
7.4
353 Review
Ambience
7.4/10
Food
7.4/10
Interior
7.4/10
Prices
7.4/10
Service
7.4/10
More details
Price & Cuisine
$$ Fast Food, Grill
Establishment type
Restaurant, Fast food
About
Portuguese and South African cuisines provide flavorsome food at this restaurant. A lot of guests point out that waiters serve good chicken here. Food delivery is a big benefit of Nando's. A number of people mention that the staff is courteous here. The nice service is a big plus of this place. You will pay adequate prices for dishes. The atmosphere of this place is charming. But google users haven't given this spot a high rating.
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353 reviews
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Doesn't deliver anymore, even if their food wasn't great it was ok to at least have them service the areas in and around the Tongaat area i.e. Seatides, Westbrooke, Desainagar. UPDATE: there online ordering is back online, thank you 😇 Food: 3 Service: 3 Atmosphere: 1
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Sonia Singh
Source: google
2
6 months ago
Really dreadful service. Food was awful! Food delivered ice cold, sauces dried up - chips like rubber , chicken dry and cold, starter livers dry and cold. Spoke to the manager, apologizing non-stop! Only one driver available, rambling on about other people’s food sitting in the warmer too! Driver also stated the food was prepared very early. It’s been over a week, I was asked to mail, and no reply? Do people actual get replies!!!! Service Take out Meal type Dinner Price per person R 500+ Food: 1 Service: 1
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Anban Pillay
Source: google
8
3 months ago
We ordered for collection from the call centre, so nothing really to say about the atmosphere but as usual, Nandos overcharge and under deliver. Service Take out Meal type Dinner Price per person R 50–100 Food: 2 Service: 4
Wifi signal didn't reach to the end of the restaurant, customer service was bad. I had to place two orders. Reason being they did not get my 1st order correct. There was fake pink hair in the fries. The chicken strips was slightly raw including the chips. I ordered 2 Chicken Strips & Spicy Rice only to received one. When asked the employee stated that she only captured for 1 Chicken Strips & Spicy Rice. Service Dine in Meal type Lunch Price per person R 50–100 Food: 2 Service: 1 Atmosphere: 1
The person serving me was hostile, angry, she didn't hate me just looked like she didn't love the idea of serving me either Food: 5 Service: 1 Atmosphere: 1
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Akaash Ori
Source: google
2
4 years ago
About 10 years ago, this Nandos used to be amongst the best on the North Coast. Management and staff remembered all the regular customers by name and could tell you what they were going to order in advance. Now there’s no management to be seen and staff run the show. Tonight Bongeka was at the cashiers and took my order. In her left hand, she was rolling up whatever she had just picked out of her nose. She had no idea how to process a veggie burger so the cook (in his apron) came over to complete the order and take payment. Without washing her hands she runs to the kitchen to prepare my food. At the serving station right in front of me I saw her take a portuguese roll from the container with thongs as she should have, but I watched her going to the next station (in the back) and she held the same roll in her unwashed hands while cutting it in half. The place was virtually empty and staff were just sitting around chatting loudly and being jovial. I understand low level staff here try to make things happen but there’s obviously no adequate training regarding hygiene etc. and no seniors to oversee them. On a good note the place seems clean and all staff are polite when engaging with a customer, but are a bit too casual when talking to each other right in front of the same customer. As it is Nandos is way overpriced and this bad service just made me realise there are far better options out there and I’ll not be supporting them again.. anywhere. See the photos of the haphazardly assembled R74 veggie burger plus side of chips I received here versus a R85 veggie burger from Rocomammas. No contest.
Ordered meals for takeaway. We were given our meals and so we left. We we got to our destination and opened the packet only to realise we weren't given cutlery or napkins. We drove back to the restaurant to get cutlery. The lady who served us was absolutely rude and didn't want to give us cutlery because apparently, we were supposed to ask for cutlery when we were ordering our meals. We were not aware of this and the sign that was extremely small Food: 4 Atmosphere: 2
Clean premises and lovely staff. Now that they have Mr D I can order in the goodness of their food from home. Food: 5 Service: 3 Atmosphere: 5
Nandos Tongaat always serve the best chicken ever Food: 4 Service: 4 Atmosphere: 4
Great service.. Highly recommended Service Dine in Food: 5 Service: 5 Atmosphere: 5
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