Nando's Northdale Drive Thru Restaurant,Fast food in Pietermaritzburg

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Reviews
#100 From 205 in Pietermaritzburg
7.6
250 Review
Ambience
7.6/10
Food
7.6/10
Interior
7.6/10
Prices
7.6/10
Service
7.6/10
More details
Price & Cuisine
$$ European , Portuguese
Establishment type
Restaurant, Fast food
About
If you have never tasted Portuguese and South African cuisines, you should order a table and try the menu at this restaurant. At Nando's, clients can try nicely cooked chicken. This place is well known for its great service and friendly staff, that is always ready to help you. You will definitely like the cozy atmosphere. But google users haven't given this spot a high rating.
Reviews
250 reviews
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Ordered a whole chicken and sides on the evening of 30 Dec 23. Very disappointed, the chicken was undercooked and they had used the mild sauce instead of the requested hot flavor. The chicken was pink at some parts like it hadn't been properly grilled. The food was ready within 10 minutes but not up yo quality and did not follow the instructions of cut into 4 pieces. I was left with an embarrassing situation because I had visitors who had come to visit from Canada to visit and I had suggested Nandos as a nostalgic meal to remind them of their native South Africa. The quality of the food from this Nandos turned out to be a disappointment. Service Take out Meal type Dinner Price per person R 200–250 Food: 2 Service: 3 Atmosphere: 4 Recommended dishes Chicken and Chips
I love their food and their desserts are so good especially the malva pudding, the service is always good and the restaurant has such a good vibe with very well mannered staff. I don't have to wait long for my food so service is quick. I do wish they had more dessert options tho. Service Take out Meal type Lunch Price per person R 50–100 Food: 4 Service: 5 Atmosphere: 5 Recommended dishes Chicken Strips
Never will I go to nandos northway mall PMB rather boil your chicken at home 3 times the same mistake only sauce on one side of the chicken cheesy garlic rolls its a shame a buttered roll will slice cheesew not even garlic butter will the owner eat food like this staff should be fired to serve food to public who is paying not a freebee Service Take out Meal type Dinner Price per person R 100–150
Poor service, extremely dirty ,staff have no sense of urgency and very little customer skills. Visited this place after 4 years..it used to be very nice
Today l thought l would go try out Nando's latest Double Sosaties with Chips and a Garlic Roll for R79,00. I decided to sit down for the lunch instead of having it as a take-away. Unfortunately when my plate arrived the sosaties were cold...l mean almost fridge cold to the touch. However, before l put you off, allow me to explain what happened next. Fortunately and to my credit l stayed calm and thought - there must be something wrong. I know Nando's food and service long enough to know that this must have just been a "human" error and so l called the waitress and explained to her that the sosaties were cold but that the chips were hot. She apologized and took my plate and within less than a minute l had the Manager come and explain the problem. It was a common thing that l had experienced in my past having owned franchise takeaways myself. The franchisors train the staff to grill or cook certain foods in a certain way and unfortunately they had obviously not done their homework properly to make sure to train the grillers to cook or grill the chicken or in this case - the sosaties - for longer than 1-2mins. So apparently the food came to my table as prescribed by the franchisor and not by logical common sense to first look and see if the flame had warmed up the pre-packaged and pre-cooked chicken before serving it to the customer. But this is where things got interesting and in my opinion changed by entire experience from a negative to a positive one. The manager did not hesitate to naturally make sure that l was brought a beautiful plate of flame grilled sosaties and to top it, he offered me a lovely milkshake "on-the-house." Now, that simple yet profound gesture made the world of difference and l had to compliment him on his service excellence. That is what makes people come back to a restaurant even if there might have been something wrong...but if we as customers could just keep our cool and be respectful and understand that not all things in life have to be perfect, then maybe sometimes you will get a better result from simply being kind and respectful. Thank you Nando's and thank you to the staff of this branch for your wonderful hospitality. Kind regards, Ps Mike Service Dine in Meal type Lunch Price per person R 50–100 Food: 5 Service: 5 Atmosphere: 5 Recommended dishes Garlic Roll
Wow, it's very nice. The place itself was looking really nice. We didn't eat in for this time around as it was a really cold day. We decided to just have the takeaway so we could go home and eat in the comfort of our own home. They staff was so supper helpful and friendly and was so helpful. The staff were so warm and welcoming to us while placing the order and even waiting for the food. Overall, it was a good visit for takeaway food. Food was very nicely prepared and had a really awesome taste and had been a while since we have had nando due to the price being so much more than what it used to be. Service Take out Meal type Lunch Price per person R 100–150 Food: 5 Service: 5 Atmosphere: 4 Recommended dishes Grilled Chicken
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Akaash Ori
Source: google
2
2 years ago
Ordered via Mr D Food, delivery was exceptional. The food on the other hand was abysmal: We’ve ordered the veg or “plant based” burger options before, and the burger completely fell apart on both occasions. So 1 out of 4 patties actually held together. The taste was decent, BUT.. the patty is chopped up to fit in the bun (why??), then there’s the sauce that turns the bun and everything into a mushy mess! So R200 for “burgers” that you end up scraping up like mince?! I think the options needs to be reviewed or staff need to be trained how to improve presentation/assembly.
My go to restaurant for lunch. Love the excellent service from all staff members, not to mention the delicious food. Service Take out Meal type Lunch Price per person R 50–100 Food: 5 Service: 5 Atmosphere: 5 Recommended dishes Pita Wrap Single Side
Absolutely terrible every single time I order from this branch everything is wrong I just ordered an extra hot chicken extra hot they gave me mild everything is just so poorly made please go to a different Branch this one is terrible Service Dine in Price per person R 150–200 Food: 1 Service: 1 Atmosphere: 1
They have nice specials at alow coast. Staff attitude is good
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