Nagel's Bagels Bakery,Fast food in Cartersville

Owner not registered
Reviews
#17 From 184 in Cartersville
9.3
163 Review
Ambience
9.3/10
Food
9.3/10
Interior
9.3/10
Prices
9.3/10
Service
9.3/10
More details
Price & Cuisine
$$$ Lunch, Bakery, Coffee Shop, Fast Food, Breakfast
Establishment type
Bakery, Fast food
Reviews
163 reviews
Rating
Sorting
Date
Date From - Date To
Service Dine in Meal type Breakfast Price per person $20–30 Food: 5 Service: 5 Atmosphere: 5 Recommended dishes Asiago Bagel
The ga wild turkey bagel was amazing thank you for the young lady behind the counter who recommended it we will definitely be back Service Dine in Meal type Lunch Price per person $1–10 Food: 5 Service: 5 Atmosphere: 5 Recommended dishes GA Wild Turkey Bagel
amazing service and great food highly recommend I had the spread and GA Wild Turkey Bagel. Meal type Brunch Price per person $20–30 Food: 5 Service: 5 Atmosphere: 5 Recommended dishes Everything Bagel
Unhappy with the customer service I received on 2/18. I accidentally messed up my own bagel order and asked for the wrong cream cheese. Upon getting my food I immediately realized. I waited in line and laughingly told the cashier that it was all me and I wanted the sweet cream cheese and not janes cream cheese. The cashier was immediately flustered and frustrated and seemed to not know what to say or handle my situation. She did not ask for me to repay, she finally spoke out in an annoyed tone and said that she’d just remake my bagel and slammed the tray down. I walked away with my mouth wide open staring at my friend because I didn’t understand why that made someone so frustrated. She brought my newly made bagel out along with the messed up order that was in a bag. She said “here’s your bagel but I’m sorry, if you want extra sides of the cream cheese again you will need to pay.” Again in an annoyed tone. I looked up at her and said “ma’am I never had an issue repaying for any of this.” And then I asked her for her name. Chrissy. I left the bagged food there in an effort to show that I didn’t want any free food. I simply just messed up my own order (call It pregnancy brain). I’ve worked in customer service for years as a waitress and bartender, specifically in cartersville. This behavior was unacceptable. I would have understood if I was potentially acting upset or rude towards the employees but that just wasn’t the case. I thought it was silly because Jane reminds me of a sweet name and I think that’s why I got mixed up. Something along the likes of “oh gosh let’s remake that for you! Since we’ve already made your previous bagel we will need you to repay for this one.” There was absolutely no reason to be frustrated with a customer for having to make an order. Other than this experience I have loved Nagel’s bagels even from the last few years at the farmers markets. They make great food and provide Cartersville with a lovely area to sit with friends. Service Dine in Meal type Breakfast Price per person $10–20
Service Dine in Meal type Lunch Price per person $1–10 Food: 5 Service: 5 Atmosphere: 5 Recommended dishes GA Wild Turkey Bagel
avatar
Lindsay Hall
Source: google
10
2 weeks ago
Service Dine in Meal type Breakfast Price per person $1–10 Food: 5 Service: 5 Atmosphere: 5
Service Dine in Meal type Breakfast Price per person $10–20
Meal type Brunch Price per person $20–30 Food: 5 Service: 5 Atmosphere: 5 Recommended dishes Everything Bagel
avatar
Ronald Gray
Source: google
8
3 weeks ago
Excellent bagels, good coffee, I will definitely make this a regular for lunch and breakfast. Service Take out Meal type Breakfast Price per person $10–20 Food: 5 Service: 5 Atmosphere: 5 Recommended dishes GA Wild Turkey Bagel
avatar
Val Brickell
Source: google
10
3 weeks ago
They always treat you with kindness and make up for small mistakes, like if they're out of everything you want 🤣 they always treat me well Food: 5 Service: 5 Atmosphere: 5
become-owner-bg
Does this bellong to you?