Mugz Coffee Bar Restaurant in Richmond

Name: Mugz Coffee Bar
Address: 503, FM 359, Richmond, United States
Telephone: 18325950009
Rating: 4.3

Owner not registered

Mugz Coffee Bar

Reviews

#8 From 26 in Richmond

8.7

206 Review

Ambience

8.7/10

Food

8.7/10

Interior

8.7/10

Prices

8.7/10

Service

8.7/10

More details

Price & Cuisine

$$$ Coffee Shop

Establishment type

Restaurant

Features

Information

+18325950009

503, FM 359, Richmond, United States

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Website Mugz Coffee Bar

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Excellent

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Evelyn Aleman

Source:

A month ago

This morning service was very slow, we were the only ones in the car line. We ordered two vanilla caramel macchiato’s and the gentlemen took at least 6-7 minutes to get our order out. It’s bad enough you don’t open at 6:30am when you say you do. Then, when we arrived at work the bottom of our coffees looked awful (see pictures). We had to pour these expensive drinks down the drain! And they smelled awful! What were we served? We are (were) usual customers. It is sad to see small business decline in service. Very disappointed. Service Take out Meal type Other Price per person $10–20 Food: 1 Service: 3 Recommended dishes Caramel Mugziato

Jennifer Willis

Source:

6 months ago

Our first time at Mugz on the way to the pool, it was great! I get all of the 5 star reviews. The coffee was amazing, as was the food. My son devoured the banana chocolate chip muffin, as I did with my toasted everything bagel stuffed with bacon, egg, cheese. My hubby raved about the biscuit as well. We will be back! Service Take out Meal type Breakfast Food: 5 Service: 5 Atmosphere: 5 Recommended dishes Caramel Mugziato

Alexandra Hitzel

Source:

3 months ago

I cannot say enough good things about this place! Coffee is ALWAYS on point, staff is STELLAR, and the food is GREAT!!! :) I go most mornings and it never disappoints. Literally forget Starbucks, Dutch bros, black rock….THIS is the place to go. Service Take out Meal type Breakfast Price per person $1–10 Food: 5 Service: 5 Atmosphere: 5 Recommended dishes Latte Art

Ross

Source:

A week ago

I’ve been going to mugz for years and the new ownership pained me so bad. the coffee tastes bitter and unsatisfying, the food tastes like it was bought from great value and smashed together unlike the homemade good taste it used to have. Plus the prices skyrocketing were heartbreaking, as mugz was the most affordable and best coffee place out there. Food: 1 Service: 4 Atmosphere: 2

Jeff Miller

Source:

2 weeks ago

I was disappointed that only the drive through was open. Wanted to sit down and enjoy a bite to eat. Not sure the problem. But I won't be able to enjoy their coffee unless they are fully open. Meal type Other

Amanda Babin

Source:

A month ago

I have been coming to Mugz almost daily for around 4 years. Their coffee, food and people that worked there always greeted you with a smile and conversation. With the new ownership everything has changed. The coffee tastes TERRIBLE (caramel mugziato...that I order nearly everyday), the service is BLAH, the food has definitely gone downhill (the breakfast tacos being the main thing I've always got changed big time) and the prices went up. I'm not opposed to paying good money for good coffee/food. Today was my last straw. I will be finding a new coffee shop in the area. I always order my coffee extra hot....today the coffee I received was barely warm. I kept giving the new ownership/people a try because I know it takes time to get things settled, but when I come almost everytime and the coffee tastes terrible and isn't done right (honestly it tastes different almost everytime I come) I can't continue to give money to people that don't care about the quality they are serving. The old ownership cared about its customers and the quality of product that we paid for and received. I normally don't leave bad reviews...I held out as long as I could hoping that things would get better and they haven't. Food: 1 Service: 1

Mike Spacek

Source:

A year ago

Delicious coffee and the croissant was super goooooood! The baristas are always super friendly. I wish the lobby would open. Every time we’ve gone it’s been closed which is sad 😭. Still a great place!

Michael C

Source:

2 months ago

Unfortunately, after five years of coming here, I will have to say farewell. Their coffee tastes absolutely horrible, and I usually never post bad reviews but the new owners will run this business in the ground. i’m currently driving to Starbucks(which I’m not a big fan of) to replace the coffee I just received at mugs. Very sad to see this happen Food: 1 Service: 5 Atmosphere: 2

Andrew

Source:

A month ago

Coffee tasted bad. It’s a shame because Mugz has been my go to for years. Noticed a change in owners. Not sure why they thought they had to change the taste of the coffee. I’ll keep an eye on reviews to see if things get better.

Angel Lopez

Source:

4 months ago

They closed down the coffee shop and been operating drive through only since covid shutdowns. They are now operating under drive through only.. No point in being called a coffee shop if its drive through only. Great coffee, great service and good pricing. Need to open up like a normal business. Food: 5 Service: 3 Atmosphere: 1

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