Got served by a beautiful lady by a name Lerato with a great smile through out. The chicken mayo on sourdough was great everything was perfect with this branch. I always come in for takeaways today I decided to sit down and I am happy I did. The manager, Jocelyn, such a beautiful soul and soo hands on❤️ it’s hard to forget names when you had a great experience. Thank you all.
Food: 5
Service: 5
Atmosphere: 5
Sooooo happy to see a Mugg & Bean in Knysna. I had the South Africa eggs benedict and it was absolutely delicious!! One thing that really stood out was the service and the care taken by the staff to be polite and look genuinely happy at work. We were served by Caleb, Jocelyn and Voguen and they were a pleasure to meet and made the experience so much better. Good food and coffee is nothing without a smile from your server. Well done to the Mugg & Bean team in Knysna, we will be back a lot during our holiday. Thank you.
Food: 5
Service: 5
Atmosphere: 5
I'm a regular at Mugg & Bean Knysna and always get 5 star treatment from Voguen and Jocelyn and all the team. Their welcoming attitude, big smiles and excellent service are commendable.. together with great coffee and good food! Keep up the excellent work guys 😁
Food: 5
Service: 5
Atmosphere: 5
Great staff, very welcoming. Shout to to Brian whose positive energy made us wanna sit. Caleb for customising my breakfast as a carnivore.
Service
Dine in
Meal type
Breakfast
Price per person
R 400–450
Food: 5
Service: 5
Atmosphere: 5
Recommended dishes
Mugg & Bean Buttermilk Chicken Gourmet Burger
Very loud atmosphere no air-conditioning so rather stuffy. Very poor presentation of food every request was ignored by self and guest. Food sent back and eggs etc were redone. Oil soaked toast. No butter or jam given. My simple request for onion in an omelette was not met. Instead they placed raw purple onion on top. We are used to Mugg and Bean standards but this is a poor reflection on the brand. Dissappointed. This is an honest report of our experience.
Service
Dine in
Meal type
Breakfast
Price per person
R 200–250
Food: 1
Service: 2
Atmosphere: 1
I went Mugg&Bean this morning Vougen was my waiter,he gave me a very good service the food was nice.. food came on time,thank you Vougen see soon
Food: 4
Service: 5
Atmosphere: 5
I went around to the M&B in Knysna to get my birthday slice of cake. I got there close to their closing time but I was also rushing to get to the other shops before they closed. So I asked the manager (Voguen) when he closes and he said he’ll stay open just for us to come get our takeaway. So he let me rush off to finish my other errands first, which was kind. When I got back there just after 5, the doors were closed, the floor was all mopped, and the machines were sparkly clean. But he still allowed us in AND he even allowed us to have a takeaway coffee made for us. The staff weren’t too happy to be working after closing (understandably so) but that extra 10 minutes made such a big impact on us. He really went out of his way for us, which I think is the mark of a good manager! We truly appreciated it and will do our best to return for more yummy food!
Service
Take out
Meal type
Other
Price per person
R 1–50
Food: 5
Service: 5
Atmosphere: 4
My first time at Mugg&Bean Knysna, the service was very slow and we wait 35min for our food, was bagels doesn't take that long, my cream cheese was off or was something else but bitter.
We ordered cake to eat there, was packet in a take away, and if it was busy was about 10 people all the time.
For what we paid I'm sure not happy and will not support them again.
Food: 2
Service: 2
Atmosphere: 3
Mugg and Bean Knysna. awesome customer service. I had my first Triple Choc Muffin. I`m definitely trying them all out. Thank you guys rock. Quick delivery what else could one ask for
Service
Delivery
Price per person
R 500+
Food: 5
Service: 5
Atmosphere: 5
Recommended dishes
Salted Caramel Muggachino
We had the most excellent service by Voguen yesterday. He was so friendly and helpful and the muffins, coffee and bottomless hot chocolate were to die for. Thanks Voguen for making it a memorable experience! I'll definitely be back before heading back to CPT!
Meal type
Brunch
Price per person
R 50–100
Food: 5
Service: 5
Atmosphere: 5
