We were beyond impressed with the gorgeous gluten free Cinderella cake Montillio’s created for my daughter’s birthday party. It will be hard to beat this one in the future! We will definitely call upon Montillio’s again:)
My wife and I have ordered our cakes from here for years and never had an issue. But this order was different, not only was it done sloppy, the order was not done correctly, when asked to speak with the manager the girl was hesitant. Finally spoke with the "Manager" by the name of Nancy and she was unprofessional, rude and was acting like it was my wife's fault making remarks like you didn't want to pay for extra when that was far from the case, she repeatedly stated this is not what I asked for, we said fondant not butter cream, you can clearly see parts of the cake not covered. Then after speaking with the "Manager" for over 25 Minutes she said I can cover the cake with white Fondant thus was 5 minutes before the place closed which clearly she was going to do another sloppy job. My kids could have baked a better cake. We will never go to this place again. Not because of the issue with the cake but because of the lack and professionalism in customer service. A simple acknowledgement and apologize could have fixed the entire issue. The remark of saying we didn't want to pay felt like a stigma remark for being a Hispanic person. Time to look for a new bakery.
Montillio made a great cake for our event, came out very nice and was for the most part what we envisioned.
Giving it 3 stars purely on the fact they did not include the flowers I requested on my cake. My wife was disappointed during the event and I felt embarrassed mentioning that the cake people failed to get them on.
You can see the attached photo how the cake came out, but stage had red roses which we wanted incorporated :/
Very friendly and accommodating staff.
We had them do our wedding cake and the hardest part was trying to decide on the flavors for each tier since there were so many great options. My mouth is watering right now just thinking about them. They even let us include our black lab as a decoration taking a bite out the cake!
Food: 5
Service: 5
Atmosphere: 5
Recommended dishes
Wedding Cake
Montilio’s is a special place! They make a wonderful gluten-free carrot cake and I was even able to put my company logo on it for a team event. Thank you to this amazing bakery. I can’t recommend enough!
My bestie loves there cakes. We order one every year for her birthday. A little expensive but I'm never disappointed with the quality or the decorations.
Food: 5
Service: 5
Atmosphere: 5
