Moe's Southwest Grill Restaurant in Chelmsford

Name: Moe's Southwest Grill
Address: 90 Drum Hill Rd, Chelmsford, United States
Telephone: 19784596637
Rating: 2.4

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United States

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Moe's Southwest Grill

Reviews

#63 From 84 in Chelmsford

4.8

10 Review

Ambience

4.8/10

Food

4.8/10

Interior

4.8/10

Prices

4.8/10

Service

4.8/10

More details

Price & Cuisine

$$$ Mexican

Establishment type

Restaurant

Information

+19784596637

90 Drum Hill Rd, Chelmsford, United States

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Website Moe's Southwest Grill

About

This restaurant offers you great dishes of Mexican cuisine. Nothing can be better than trying good chicken, pork and bean rice. It's a must to order great lemonade or delicious tea while visiting Moe's Southwest Grill. This place is well known for its great service and friendly staff, that is always ready to help you. Based on the reviewers' opinions, prices are average. When inside, the atmosphere is lovely. But google users rated this spot and it didn't get a high rating.

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Dave Trull

Source:

A week ago

Pretty solid Southwest grub in very large portions. This location could benefit from some serious, regular cleaning. Service Dine in Meal type Lunch Price per person $10–20 Food: 4 Service: 3 Atmosphere: 2

Brian Lee

2 weeks ago

If I could give a Negative 5 star I would! These people are Rude, self serving, and are not helpful at all. The store says they close on the sign at 9 pm. We confirmed with them that they close at 9 pm. When we sat down to eat at 8:35 PM, they told us we had to leave. We asked why? We walked in at 8:30 to order the food and confirmed closing time was at 9. When we sat at the table, they said we had to leave because they had to start cleaning the dining room room before 9 pm…So they kicked us out! We had nowhere to go to eat our food that we just spent $56 on! We asked the manager, and he said we had to go! So we ended up eating in the car! All 4 of us! In the middle of January!! They suck!! When we finished our meal in the car, we drove by at 9:05 and they were still cleaning the dining room so we easily could’ve eaten there at 8:35 and been out by 8:45 PM. The bathroom and soda fountain were disgusting! Maybe that what they had to spend all their time cleaning! Also the food prep area was also unkept and Dirty! No diversity either! It was all just Indians (or the non American kind) who barley spoke English! And they were dirty, filthy, short and rude. No diversity at this Moe’s at all!! THEY SUCK! Food: 2 Service: 1 Atmosphere: 1

Michele

4 weeks ago

The salsa containers are often empty. The lettuce had brown spots. Serving sizes for rice bowls have decreased significantly since the new owners took over. Service Take out Meal type Dinner Price per person $10–20 Food: 3 Service: 5 Atmosphere: 5 Recommended dishes Adobo Chicken

U the listener

A month ago

Great place, great food, great experience. Must have in your whole lifetime. Bank on it. Come on through Service Take out Meal type Lunch Price per person $10–20 Food: 5 Service: 5 Atmosphere: 5 Recommended dishes Stack

vedika mlpswag

3 months ago

Not even single star rated store. Worst bowl I ever eat most item not available & I was there around 7.50pm( its not that late I thinks so)Store is so dirty + rest room( I just there for wash my hand) soda dispenser is disaster....over all bad experience. My husband so mad because I bring him there....any way no mor MOES... Food: 1 Service: 1 Atmosphere: 1

Mithun Rajaram

7 months ago

Rude and Racist Manager: This location had issues receiving online orders today (told by the employees working there). I placed an online order via Moe's app, but they are not seeing it in their system for some reason. I showed the app order and bank transaction as proof, but they took my money and refused food. When I called the manager Janvi Oza to report it, she responded very racist and rudely. #Moes #racist #rude Service: 1 Atmosphere: 1

Kl M

9 months ago

Visited this location on 05/29/23 between 3-4pm. This location has one of the worst ratings amongst ALL of the Moe's Southwest Grill locations in Massachusetts and I can totally see why. First impressions, we walked in and were not greeted (at all other Moe's locations, they ALWAYS say "Welcome to Moe's!"). Also there was no music playing, no customers, no food cooking, the glass doors were filthy and the bathroom smelled disgusting. The place felt dead and had no energy. We were so disgusted we walked out and did not order any food... I just wouldn't have felt comfortable consuming food from this place and judging from the one employee working there (that hadn't even acknowledged us)... it's highly likely it would've been a bad experience. How is it Chick-fil-A is able to find employees with pride that care? Find better people, train them and have higher standards! Service: 1 Atmosphere: 1

Joy DeHaan

10 months ago

We ordered catering for 25 people and had a great experience. Food was ready on time and packaged really well. Quantities were generous and food tasted good. We would order catering from Moe’s Chelmsford again.

Michael Durkin

A year ago

The new management is much improved. I appreciate the great service. My main issue is the workers scoop like every chunk of meat is coming out of their pockets. I’m sure it’s just they were freshly trained or something but watching an employee shake a serving spoon for 5 second straight to make sure the customer doesn’t end up with some extra food is kind of embarrassing. It’s not worth making the customer feel like they are getting cheated out over 5 cents worth of toppings. Better to make every person coming in feel like they got more than they even asked for. Hopefully they’ll loosen up. Service Dine in Meal type Dinner Price per person $10–20

Domsmom

3 years ago

Omg what a horrible bowl it was so disappointing. I've gone before the pandemic and the food was decent my only complaint was a heavier man working the counter idk his name was as miserable as they come insanely rude other than that no real complaints. Since the pandemic I've gone a few times the portions weren't great but ok enough. The chips were stale everytime but since they were a free side item I would try them and throw them away wishing the would send an employee undercover to chili's to learn how to make chips or maybe and least make them daily and add salt? So today I get home and open the bag and see these two bowls and almost fainted. It looks like they measured the meat with a thimble and placed 3 shreds of lettuce and 2 tablespoons of the fake cheese dennys uses(it doesn't even melt or connect) over a bed of yesterdays dried flavorless rice. The rice is definitely not fresh it tastes like rice reheated from yesterday and its supposed to be cilantro rice all I found in it was a mushy leaf maybe a bay leaf and the rice was so old it became mushy like spinach. The ground beef was also old and dry usually its liquidy and flavorful maybe it was heated too many days in a row. Its was a sad flavorless mess I'm sure the residents in the nursing home and prisoners in the prisons would turn down this "food" for whatever is on on their menu which I'm sure tastes a lot better. Maybe the angry man made the food I didn't go inside and see the workers my passenger did. It seems things have gone way downhill since the pandemic the standards have slipped without the customers in there viewing everything I'm guessing a lot of older food is being used or I think in my case they pulled someone's bowls from last week out of the dumpster and threw them in a bag with some sandpaper chips and called it a day. Very disappointing lunch they should be embarrassed for serving that mess.