Mochachos Northgate Mall Restaurant in Randburg

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Reviews
#189 From 287 in Randburg
5.2
10 Review
Ambience
5.2/10
Food
5.2/10
Interior
5.2/10
Prices
5.2/10
Service
5.2/10
More details
Price & Cuisine
$$$ International
Establishment type
Restaurant
About
Try good chicken, burgers and steaks. The gracious staff meets you at this restaurant all year round. The prompt service is something these restaurateurs care about. It's an opportunity for you to enjoy the peaceful atmosphere. But Mochachos Northgate Mall hasn't received a high rating from Google users.
Reviews
10 reviews
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I will never go back to mochachos ever again. 25/06/2023 burger tasted like fish I was promised feedback then which I never got customer feedback as the manager called me and said she would investigate and get back to me...... never happened.6 months later decided to give them another chance, i ordered loaded fries with cheese sauce. Never received what I paid for. Took everything back to the store. Caroline manager at northgate mall really needs training on customer service skills. As even the security head(mall security-Jerry)said how she handled the issue/situation was wrong. Caroline actually debated with me regarding the cheese sauce as she with her fingers dug to the bottom and pulled out a chip with a little sauce on saying "there is sauce it just at bottom". Never ever again.
When someone asks for extra sauce and pays separately, why is mayonnaise put on the chicken. I asked for sauce and got mayonnaise added to the chicken. Worst tasting meal of my life. Caroline the so called manager, does not know the difference between sauce and dip. Service Take out Meal type Other Price per person R 100–150 Food: 1 Service: 1 Atmosphere: 1
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DT NARSAI
Source: google
6
5 months ago
Delivery was on time. The nachos survived the journey, were crisp and the jalapeños had a sting, but the cheese was not melted and seemed rushed. The sour creme and guacamole were fresh. The beeger chips were a disappointment. It's not worth the price for one potatoes worth of refried chips. Service Delivery Meal type Dinner Price per person R 100–150 Food: 4 Service: 3
R 90 FOR THIS DRIED OUT OLD PIECE OF JUNCK, YOU CAN'T CALL THIS FOOD, THIS IS WHAT I RECEIVED FROM NORTHGATE MALL MOCHACHOS (MR D DELIVERY ORDER ) THIS IS NOT QUALITY , It looks like and old piece of dried out pie, it's so dry the meat can qualify for expired biltong Food: 1 Service: 1 Atmosphere: 1
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Nikkita Lee
Source: google
2
A month ago
This specific mochachos is terrible, I've ordered from here about 3 or 4 times and every single time my order is messed up and wrong, I don't get the flavour chicken that I order, I always get old chips, nothing is fresh, I do NOT recommend it, rather drive out to a different one because the service at this one is terrible. I hope this helps save people money. Meal type Dinner Price per person R 150–200 Food: 1 Service: 1 Atmosphere: 1
Since my first experince there with my daughter was so fantastic, we go nowhere else! Our latest experience however started with disappointment. My meal was not nearly what i had on my first visit but Portua, the assistant there, saw my disappointment and without hesitation or my knowledge had another meal correctly prepared for me. The service was as epic as their food and i will be there as often as i possibly can. Never been so impressed. Service Dine in Meal type Brunch Price per person R 50–100
We ordered the hot vegetarian sharwarma and the lemon and herb chicken one. They got it mixed up and the chicken came very hot and mine also wrong. Sent it back and they had to redo the orders hence 3 🌟. Service Dine in Meal type Lunch Price per person R 150–200 Food: 3 Service: 2 Atmosphere: 4
I find the staff quite unethical... we queried if they're halal and they responded with yes our chicken is halal... that's a very sly way of answering cause that in fact means they're not halal. They're offering other meat products such as beef that isn't halal and as a Muslim you know any slight form of a possible cross contamination makes the entire entity haram. Please give your patreons a straight forward answer and say No rather than word it as "yes our chicken is halal" as this is very deceitful. Be respectful of peoples religious beliefs.
Had a great experience,loved your chips and seasoning.Regina keep up the good work. Meal type Breakfast Price per person R 50–100 Food: 5 Service: 5 Atmosphere: 5
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Kesh Ramlakun
Source: google
10
11 months ago
The food was excellent at this branch and the restaurant exceptionally clean during a busy lunch time. There is even a fantastic range of desserts so decided to try the chocolate volcano - 10 out of 10. Service Dine in Meal type Lunch
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