Melt Gelato & Crepe Café Cafe in Natick

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Reviews
#84 From 118 in Natick
6.5
76 Review
Ambience
6.5/10
Food
6.5/10
Interior
6.5/10
Prices
6.5/10
Service
6.5/10
More details
Price & Cuisine
$$$ Cafe, Contemporary
Establishment type
Cafe
Reviews
76 reviews
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This place was fine, I had a good experience. Satisfied my crepe wants. It was a nice place in the mall to have a quick bite or as in my case spend some time there with your significant other. We ordered a crepe and 2 coffees. Crepe was so good I decided to buy another. I would return. I’m glad we decided to try this spot out. Service Dine in Meal type Other Price per person $10–20 Food: 5 Service: 5 Atmosphere: 5 Recommended dishes Chocolate Crepe
Got the chocolate crepe and added on the strawberry. Generous portion of strawberry for the price. Satisfied my crepe craving, the service was fast and efficient. Crepe was a little thicker in the middle hence the 4 stars. Service Dine in Meal type Other Price per person $1–10 Food: 4 Service: 5 Atmosphere: 5
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Gin J.
Source: google
4
4 months ago
We recently had a disappointing experience at this place, and I would not recommend it at all, especially for parents with young children. It seems their focus is solely on the business aspect rather than customer satisfaction. Upon arriving, we purchased a few beverages and pastries, only to realize it was time to feed our hungry baby. I approached the cashier to kindly request some hot water to warm the bottle milk. To my surprise, they flat-out refused unless we paid for it. I've never encountered a situation where customers had to purchase hot tap water before. Fortunately, our baby was okay with room temperature milk, but I couldn't help but feel disappointed at the lack of consideration. Charging for something as basic as hot water, especially when it's for a baby, left a sour taste in our mouths. To fellow parents who may relate to this situation, it speaks volumes about the customer service at this place. Proceed with caution. Food: 2 Service: 1 Atmosphere: 4
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Kevin Carr
Source: google
2
2 months ago
Paid almost $7 for a medium iced coffee. Swallowed my tongue and hoped for the best. “It’s gotta be worth it”, I thought. Then proceeded to watch half the cup be filled up with milk. Tasted on par with something you would get at 7/11. Perhaps the hot coffee or food is better here, but avoid the iced. Service Dine in Meal type Other Price per person $1–10 Food: 1 Service: 3 Atmosphere: 4
This is probably the worst crepe I have ever had. We couldn't make ourselves finish it. It was somehow undercooked and overcooked at the same time. Also, it was extremely thick, almost a pancake consistency. It goes without mention that it is overpriced and they got the order wrong the first time.
I didn't have a bad experience. Service was friendly. Food tasted good, average, but, good. I ordered the lunch special, Panini with soup and salad or chips. I had a Caprice, tortilla soup and chips. You are given a device that let you know your order is ready. I'm not certain how often they wipe down the tables, but, the one I had was okay. Large assortment of gelato. Price for my meal wasn't too bad. I priced it a few other places and they can cost as muchfor just a sandwich. Service Dine in Meal type Dinner Price per person $10–20
I never really come to this mall and the food court doesn't have much variety, this place had great options. They do paninis and crepes. They had this pesto panini that was great and the prices were fair as well. Service Dine in Food: 5 Service: 5 Atmosphere: 5 Recommended dishes Dulce de Leche Crepe
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joe phan
Source: google
2
A year ago
Such a bad service and rude attitude at the counter. Not a good start of the first day of 2023. The girl in red was, firstly, rude when taking our order. A few minutes later, she even yelled us not picking up our receipt and order. Then we found out she actually gave us the wrong receipt. How ridiculous! These days, people are not fond of working any more. The service at lots of places is getting worse. What happens???
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Desh Cooper
Source: google
10
2 weeks ago
Great paninis and crepes and reasonable pricing. Service Dine in Meal type Other Price per person $10–20 Food: 5 Service: 5 Atmosphere: 5
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Kenny Chan
Source: google
6
5 years ago
This place is not bad. Good for a quick meal at the mall. Don't expect anything fancy. They do have a great special for 8.50 that comes with soup salad and panini. I got the Texas chicken panini and it was average. It wasn't grilled chicken or anything but still tasted alright. Their chicken tortilla soup is actually pretty good.
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