McDonald's Restaurant,Fast food in Castle Rock

Name: McDonald's
Address: 995 Park St, Castle Rock, United States
Telephone: 13036885880
Rating: 2.3

Owner not registered

McDonald's

Reviews

#141 From 207 in Castle Rock

4.6

14 Review

Ambience

4.6/10

Food

4.6/10

Interior

4.6/10

Prices

4.6/10

Service

4.6/10

More details

Price & Cuisine

$$$ Fast Food

Establishment type

Restaurant, Fast food

Information

+13036885880

995 Park St, Castle Rock, United States

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Website McDonald's

About

At this fast food, visitors may have good flija. Clients don't highly appreciate cheeseburgers and iced coffee at McDonald's. It's easy to find this place due to the convenient location. Most guests have noticed that the staff is hospitable at this place. Many reviewers find that the service is fine. This spot offers you democratic prices for tasty meals. Based on the reviewers' opinions, the decor can be described as homey. This fast food is famous for its pleasant atmosphere. But McDonald's has been rated below average by Google.

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James Rich

Source:

3 days ago

Terrible everything I cannot, and I mean cannot it is freaking impossible to get an order through the drive-through that is not jacked up. I literally asked for an unsweet iced tea five separate times and they still gave me sweet tea. This is consistent behavior with everything that I ordered through the drive-through children around the front counter instead of working people in the kitchen that cannot speak a leak of English poor poor, poor, poor . children around the front counter instead of working people in the kitchen that cannot speak a leak of English poor poor, poor, poor Food: 1 Service: 1 Atmosphere: 1

Catherine Wells

5 months ago

Spent almost $4 on a large French fry and this is what I pulled out of the bag after I drove away. And they were cold. I haven’t been to a McDonald’s and had a good experience in a long time. I have no idea why I keep going back even just for the convenience. Food: 1 Service: 3 Atmosphere: 3

D Merriman

A year ago

Arrived at 0900 and left at 0926. I felt this location deserves a much higher rating. The staff was very friendly to me and my service dog. The space McDonalds occupies is also a lot cleaner than other locations. I think the bad reviews are from the up tight ppl who live in Castle Rock with nothing better to complain about. It’s McDonald’s not a miracle 💯

Luke Brown

A month ago

Placed an order in the mobile app. But there was confusion between the mobile app and the store. The manager on site which I didn’t get his name was amazing. Had the order made on the spot fries were very fresh. 10 out of 10. Food: 5 Service: 5 Atmosphere: 5

Brandi Pratt

Bland coffee , overcooked hash browns, and I got a lovely smashed fly (bug) under my coffee lid to go with my coffee . Bugs just taste so good with my coffee thanks guys. NOT! I will be complaining to corporate! Edit: So I have updated my review to a 3 star since they actually made several attempts to contact me and make it right and I even got a letter from the owner stating his apologies and how they will make it better and provided a free meal coupon . Thank you so much for being proactive on this matter since this is also important to everyone’s health. Bugs (especially flies) can transmit H. Pylori when they come into contact with you or your food. The Owners letter also stated he personally discussed these concerns with his staff and restaurant manager and will make every effort to better these issues. Thank you for taking a step to make improvements for the health of all your customers. 🙌 Service Take out Meal type Breakfast Price per person $10–20

Heather Curran

This mccdonalds had amazing service. From the young man who took the order and money to the young lady who gave out the food. Smiles and kindness are very hard to come by. I appreciate their great service. We could use that kind of service in the springs for sure. Great job Thank to Service Take out Meal type Lunch Price per person $10–20 Food: 5 Service: 5 Atmosphere: 5

Stefany Sawade

3 years ago

We only went to this McDonald’s since we were on this side of town. The other location has much better service. We ordered quarter pounders, which seem to come out less consistent since the switch to fresh cooked patties. Today they were awful. We got home and I ate the first bite only to find my meat was pretty much bleeding. We took a bite of the other one to find the same thing. They literally browned the outside and cooked none of the inside. This is extremely disappointing. We drove the 15 minutes back to the store to show the manager who was pretty apathetic about the whole thing. We asked for a refund and she refunded the meals only and not the remainder of our meal. Thank you for considering our inconvenience. Enjoy your $6.00 from our double cheeseburgers. Needless to say we will not be back to this location.

Nate Baker

4 months ago

I placed an order. Charged twice as much as what was billed on the screen, didn't find out until I saw on my bank statement, likely charged for someone else's food. Got to the window, was given the wrong food and no drink. Gave it back. Was given a drink that tasted like toilet water, and two half cooked burgers that were literally bleeding in the paper...thought it was ketchup at first, no part raw burgers. Didn't even know that these guys cooked these things from raw, so I suppose that is positive that they start with raw ground beef... Seriously though. Really frustrated. Service Take out Price per person $1–10 Food: 1 Service: 1 Atmosphere: 1

Nohlan Fisherman

Cops were called on me because I just waited for lunch to start and cops told me the reason why the manager called the cops was because I was there for too long when I got there at 10:30-ish. That's there reason for trespass?!!! Stupid cop and McDonald workers!!! Bunch of tryanical scumbags Food: 2 Service: 1 Atmosphere: 1

Macy

A week ago

Gave me my food and sent me and three other cars to sit in spots for 15 plus minutes just to wait for the drink. Had to come back to ask what it was. Still took another 10 minutes. Food: 1 Service: 1 Atmosphere: 1