McDonald's Restaurant,Fast food in Montrose-Ghent

Name: McDonald's
Address: 3875 Medina Rd, Montrose-Ghent, United States
Telephone: 13306662007
Rating: 2.1

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United States

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McDonald's

Reviews

#15 From 16 in Montrose-Ghent

4.2

20 Review

Ambience

4.2/10

Food

4.2/10

Interior

4.2/10

Prices

4.2/10

Service

4.2/10

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Price & Cuisine

$$$ Fast Food

Establishment type

Restaurant, Fast food

Features

Information

+13306662007

3875 Medina Rd, Montrose-Ghent, United States

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About

At this fast food, pay attention to good cheeseburgers, chicken sandwiches and fish. Many people say that waiters offer tasty parfait here. As a number of guests affirm, coffee is really good. McDonald's is well known for its great service and friendly staff, that is always ready to help you. Most visitors have noticed that the dishes are offered for fair prices. As clients find it, the atmosphere is pretty here. But this place hasn't earned a high rating from Google users.

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Bill Hogg

Source:

A month ago

Absolutely the worst service from a McDonald's ever. I go in stand-in line for close to 10 minutes, and nobody comes to take orders. I asked an employee in the back if anyone was taking orders? They said "No just use the kiosk," and walked away! So I will go to a different restaurant! Sad the way service is going. Service: 1 Atmosphere: 1

Dan Beck

My family and I went here for breakfast and to play in the play place. We got inside and the manager, rudely and very loudly said, "We understaffed, I don't have time to help you. Order at the kiosk or go through the drive thru." We came primarily for the play place so we ordered through the kiosk. We sent the kids to the playground but it was locked. My daughter came back to the counter and said to the manager, when she came back in view, "excuse me ma'am..." The manager cut her off and yelled "I know it's locked. We understaffed and I need to get the key. I'll get to you whenever I can." And walked away again. 5 minutes later we're still waiting for our food. She came back into view and saw us still standing there. She snapped at me and said "We understaffed. I ain't opening the playground." I got mad and told my wife and kids to go to the car because we're not going to eat there. I told the manager " I'm sick of you being rude and nasty. Give me my money back we're leaving." She looked me dead in the face, and I'm not making this next part up, and said "I have to go to the bathroom. I'll deal with you when I get out". So I waited for her to finish dropping her McNuggets. She never came back out. My food came up and I told the guy who brought it out that we were leaving and I wanted my money back. He was very polite, refunded me and apologized. This place is nuts. We will never be back. Meal type Breakfast Price per person $1–10 Service: 1

Virginia Weatherspoon

I went through the drive thru and asked if they had their squishmallows in the happy meals. They said yes, however when I got my happy meal it came with a game. So I went inside to make my kid happy and get a squishmallow. This super friendly employee named Cartier who was busy running food out said he would be right back in to exchange it for me. While I was waiting another employee asked what I needed and a manager overheard and loudly and rudely stated that they were sold out of squishmallow toys. I was halfway to my car in the parking lot when Cartier came running out to hand me a squishmallow toy! Why the manager lied.. I have no idea. But the point is my post is to say that this young man Cartier is a wonderful employee and deserves praise. Service Take out Meal type Lunch Price per person $1–10 Food: 4 Service: 5

Service: 1 Atmosphere: 1

Meal type Breakfast Price per person $1–10 Service: 1

Service Take out Meal type Lunch Price per person $1–10 Food: 4 Service: 5

James Newport

2 months ago

Filthy and greasy floor, soaking wet mopped with zero cleaner. It was like walking on ice. THE WHOLE PLACE. Bathroom had a bag of filthy bum clothes left there. Toilet paper left on the floor. Ordered from the kiosk then had to pay at the register anyway - once I got someone’s attention. I’ll go hungry before I ever go back. This is the FIRST time in my life I’ve ever taken the time to leave a scathing review and I’m in my 60’s Food: 4 Service: 2 Atmosphere: 1

Maddie F.

Absolutely horrible. The wait time is like 30 minutes in line, fine. But the girl that was working the pick up window at 11:35am on 12/16/23 was something else. She got mad at me for THEIR mix up. I asked kindly to fix the mix up. Shouldn’t be working in customer service if you are going to treat people like that. Had to check my stuff to make sure she didn’t spit in it since she was acting like that. Luckily I don’t live near here but if I did I wouldn’t come back Service Take out Meal type Lunch Price per person $1–10 Food: 2 Service: 1 Atmosphere: 1

David Pencak

Staff needs new training. Had fillet of fish that was non eatable/cold/bottom bun hard/mushy. I never review chain restaurants as they set the bar of expectations. This was a bad experience. Service Take out Meal type Lunch Price per person $1–10 Food: 1 Service: 5 Atmosphere: 5

Food: 4 Service: 2 Atmosphere: 1