McDonald's Restaurant,Fast food in Hornell

Owner not registered
Reviews
#21 From 23 in Hornell
2
19 Review
Ambience
2/10
Food
2/10
Interior
2/10
Prices
2/10
Service
2/10
More details
Price & Cuisine
$$$ Fast Food
Establishment type
Restaurant, Fast food
About
At this fast food, visitors can order good pies and perfectly cooked sausages. You will be offered good coffee or good ice tea. McDonald's is famous for its great service and friendly staff, that is always ready to help you. The clients of this place don't like moderate prices. The nice atmosphere gladdens people and attracts more guests. But this spot hasn't gained a high rating from Google users.
Reviews
19 reviews
Rating
Sorting
Date
Date From - Date To
avatar
Greg Waite
Source: google
2
A month ago
This is by far the worst mcdonalds I have ever been to. Never in my life have I been to a fast food restaurant with a 30 minute wait time in the drive-thru. After living in this town for 2 years I have learned that you do not stop at this McDonald's unless you have a solid hour to kill. And if that was the case, why would you get fast food at all when you could go to a sit down restaurant and get better and faster service, for a comparable price? I don't know if it's staffed by the inbred folks from the surrounding hills, or the multitude of crackheads in Hornell, but to be this consistently terrible over a period of years is absolutely mind-boggling. I know that Mcdonalds corporation provides all of the proper equipment to efficiently run a high-volume kitchen, so the fact that this staff can't put out orders in a timely manner (like EVER) just really goes to show that the management in this location is absolutely moronic and utterly incompetent Service Take out Meal type Breakfast Price per person $1–10 Food: 1 Service: 1 Atmosphere: 1
avatar
D Cline
Source: google
2
A month ago
Took 45 minutes to get a happy meal and a cheeseburger meal. The kids behind the counter were cussing at each other and clowning around. The tables and floors were disgusting. Food: 1 Service: 1 Atmosphere: 1
avatar
Greg Waite
Source: google
2
A month ago
Service Take out Meal type Breakfast Price per person $1–10 Food: 1 Service: 1 Atmosphere: 1
avatar
D Cline
Source: google
2
A month ago
Food: 1 Service: 1 Atmosphere: 1
Worst McDonalds in Western NY. Nobody acknowledges you to even order food, for fast food there’s no way a cheeseburger meal should take 30+ minutes. The place is a mess and is poorly managed. At least when Tom had the place it was clean and you got your food in a decent time. Place isn’t even worth one star but it’s the least I can leave. Service Dine in Meal type Dinner Price per person $10–20 Food: 1 Service: 1 Atmosphere: 1
I ordered breakfast through the app well before the time cut off. My account was charged. I got to the store waited in an incredibly long line and by the time I reached the window they proceeded to tell me that they couldn't complete my order because it was past breakfast time. Wouldn't even give me the coffee for $0.99. I asked them to cancel my order so I could redo one in the app for $0.99. because I couldn't they finally gave me my coffee but no food. I proceeded inside to complete my order which I could not do because they didn't clear out my online order which now 3 hours later is still not cleared out but my bank account is still charged. I watched young management bossing around good employees with no direction. As expected morale was poor hence service was affected. Usually I have zero issue using my app this is the first using the store I'll try not to use them again if my app ever clears up Service: 1
Dear manager. I sat in drive-through lane for 20 minutes. Just figured you were having a busy day. Then I get to window to pay and two young girls and a gentleman just standing there talking and laughing. I had to ask them to take my money. Not very professional I must say. Service Take out Meal type Dinner Price per person $10–20 Food: 5 Service: 1 Atmosphere: 2
I have quite literally been stuck in the drive through for 20 minutes. What the actual? I 100% understand being behind but the fact that an employee was standing outside cussing about customer service, and the entire building smelling like marijuana. Not cute. Service: 1 Atmosphere: 1
Service Dine in Meal type Dinner Price per person $10–20 Food: 1 Service: 1 Atmosphere: 1
Service: 1
become-owner-bg
Does this bellong to you?