I don't know why inside this restaurant is so hot like a sauna... Seems like lack of maintenance, AC non- functional .. this branch in St. Augustine has deteriorated, run down 👎🏽.
Meal type
Lunch
Food: 3
Service: 2
Atmosphere: 1
Waiting was a little while for item, as there was some hinderences, in getting to our order but all in all it wasn't bad at all, it was good.
Service
Take out
Meal type
Lunch
Food: 4
Service: 3
Atmosphere: 3
I bought it on national pizza day and the quality was terrible. If you want to give customers back, esp on such a day, the quality should be much closer to what you get on a normal day, also the ingredients were not the usual amount for the one I paid the full price for.
Service
Take out
Food: 1
Service: 3
Atmosphere: 3
I went to st Augustine Mario's today 22nd june. 2023 at 1030am there opening hours are from 930am...and was told by an employee " we not open yet and me ain't no what time we go open". that's the kind of service you offer to the public???????????
I WILL NEVER go back there again.
If you can't provide a service to the public close down and give some one else a chance..
Carried the kids to use the play area but didn't realize it was still closed off. The ac wasn't working too well or something because the place was a little warm. The pizza however was amazing as always. So we took the lime to a park nearby.
Service
Dine in
Meal type
Other
I made an order for delivery the day before to make sure I got my pizza on time the following day...I did this so I could get my pizza on time, because this was lunch for children's class party. They called and followed up on that same day and said my pizza would have been delivered between 11 and 11.30 the following day, which was a great time as it was lunch time.
On the day of the delivery, no call was received to say that someone was on their way. I did not panic because I got the confirmation yesterday. At 11.30 I tried calling numerous times however no one took my call . At 12.15pm someone called me telling me I made an order for pick up and not delivery. When the day before I was told that it would be delivered and a delivery charge of $20 was added to the bill. To which they then asked if I still wanted the pizzas on which I responded yes I ly because it was for the kids . To that they said they'll try to deliver it right away.
15 minutes later I called to see if the pizzas left the branch, when they answered I got a "We were now going to call you, because we can't deliver it again, you'll have to come in."
I wasnt annoyed but was very disappointed because of the lack of communication and well the pizzas were cold.
Service
Delivery
Meal type
Lunch
Food: 2
Service: 1
Atmosphere: 2
Recommended dishes
Pepperoni Pizza
The New Yorker is still my favorite along with Hawaiian and Meatzza, however, their standard for flavour has dropped a bit and recently the pizza has not been cut in proper slice, some slices haven't been cut at all and the pizza is usually slow to come out even if you order in advance. I mean It still tastes good, but not as great as it used to be.
