Visited at the break of dawn in my work uniform coming off a red eye. Working and leaving my mother again the next night on her birthday, and was picking up some of her favorite things. Shane, one of the managers, was extra helpful in making sure I had everything I needed for my moms special day. I appreciate his personal touch and help making her day while I’m gone. Thanks Shane.
Standard for the brand. You'll find what you need. Customer service is bottom tier. I acknowledged 10 floor associates, only one responded to me, the others ignored or gave me a blank stare. The location has a wide variety of essential oil section. Flowers always seem to be fresh and vibrant. If you're looking to get in and out, this location will suffice. Overall experience isn't pleasant, It's last resort on my list.
I had an amazing experience at the Burnsville, MN Lunds & Byerlys. While on my way home from work, and in preparation for an evening dinner guest, I stopped and picked up several bags of groceries. Once home and after the grill was fired up, I noticed that the meat that I just purchased did not make it home. I had used the drive-thru pickup. A quick look in my car revealed that one numbered pickup card was still laying there. Byerlys DROVE to my home and hand delivered the missing groceries in time to serve the meal - a good half hour drive for them! And they added in a few grocery surprises. What fantastic customer service! If only everyone handled a simply human mistake with such integrity and speed!
The meat department is exceptional. I count on them for freshness and flavor. If you get a chance to know the staff, they are quick with tips and often have suggestions on how to prepare your main dish. They also have their own line of seasonings that complement fish, beef, chicken, and lamb. The variety available for fish, which I love, fits almost and taste bud.
Their cheese selection is fantastic; I buy 3-4 varieties every week and have been able to get what I need for most any recipe. The desserts and pastries are really stand-out. I’ve bought the Chocolate Raspberry Mascarpone in a least four locations across the Twin Cities. They likely all use the same recipe, but consistently, the bakery department at the Burnsville location makes them the very best!
They sell several brand items that otherwise I am running several place to catch. One favorite that comes to mind are the La Perruche Br Sugar Cubes and Mexican Coke in glass bottles.
Out of all few places that I have shopped during COVID-19, I think they have done the best job of keeping a distance between shoppers at checkout, washing things down, and having all the staff wear masks. Most of all, the customer service is second to none!
I love this store! -New store NOW OPEN on English ave. In Apple Valley off Pilot Knob Road. Many times I find things to be cheaper than Cub or Target. B.o.g.o deals. Sign up to use your phone number for Rewards. It may surprise you at checkout when you put your phone number in. I enjoy the atmosphere and people are always friendly.💓 Love the carrot cake.
I stopped to get some dinner along with some deli, salads and other goodies. I picked up some fried chicken $12.99 not terrible. It tasted like it was cooked in Chinese food cooking oil from 10 years ago. Didn’t even cut it up and feed it to my dogs.
Come on Byerlus you can do better.
Of the three grocery stores I tried to go to for fresh deli steaks, this was the only one that didn't close early due to the snow storm. Also, the have American Wagyu steaks, so bonus for me! Deli was open until 9 like it normally is. Very friendly meat guy behind the counter.
I'm a shipt shopper and I love picking up orders from this store. They're always effecient and kind. The other day I helped them load my car (I was doing two huge orders) and one of the people gave me a bottle of water and a doughnut and I almost cried because I was having a bad week and it was just so kind. The doughnut was delicious and from their bakery btw so that alone is worth going here lol
When you were going to Lunds and Byerlys you know what you’re getting into. This is a premium grocery store experience, with quality products, but be prepared to pay a premium price.
That being said, if you can find the right deals, there are terrific products here. This week they ran a $7.99 per pound porterhouse and T-bone steak sale, and I could not be more pleased with the quality and value!
I just called the Lunds & Byerlys store in Burnsville to order a surprise birthday cake and cupcakes for my husband. I got Tammy in the bakery department there and she was FABULOUS!!! She was so nice, helpful, listened to me, and gave me suggestions! It was such a fun conversation. I am a HR Manager and Tammy is an employee I would hire and want to keep for my company! She is a keeper! Thank you Tammy for the great service and experience!
