Cozy, the meat is good when it's well done per say. Always order a well-done meat unless you like it rare. Couple of things I would like changed are: 1: less greasy potatos 2:Playing some music to kinda set the mood and reduce the noise the cooking stove makes while cooking downstairs. also you might install noise reduction panels on the walls leading to the second floor to kinda add a feeling of quiet and privacy for those dinning-in upstairs, cause sometimes it can get very loud in rush hours. All in all its a good place to go to.
