This restaurant is recommended to Mexican cuisine lovers. That's a good idea to order perfectly cooked tacos, bean rice and chicken. Some clients like good margaritas at Los Luna's Mexican Restaurant. This place is famous for its great service and friendly staff, that is always ready to help you. Many people mention that the dishes have democratic prices. It's usually a good idea to experience something new and enjoy the comfortable atmosphere. 4.4 is what this spot received from the Google rating system.
The service is terrible. No matter how many times I've come here, never have I gotten a server who wanted to be there. Imagine going to a restaurant and being treated like you're the inconvenience. That's this place. The experience: You wait at the front until you are seated, and you'll make eye contact with multiple employees... but no one will come to seat you. You will feel awkward, and intentionally avoided. When you finally get someone to seat you, they'll make you feel like you're the problem for needing to be seated. Think audible sighs, dirty looks and eye rolls. Like angsty teenagers, but full grown adults in uniform. Now that you're seated, you'll wait. Not for chips and salsa, those are immediately slapped on your table by a busboy that wants zero to do with you. Then you wait. And wait. And wait. This gives you plenty of time to notice how everything in the restaurant has a layer of grime, and dust. You wonder how this place stays in business. Finally, someone brings silverware and asks for your drink order. God help you if you order from the bar, those drinks take half the meal to come out. Mixed drink? It's premixed, it's terrible and it'll cost you at least $10. When you're ready to order, be ready for your server to have disappeared into the back. They'll emerge 5-10 minutes later, not with anyone's order but with a look of annoyance, and eventually they'll return to you and ask for your order. Thus ensues the next waiting game. Finally, after an eternity, your food arrives. It is glorious. Spectacular food. With so few options in town, you see why this place manages to thrive with such terrible service. The food is good, and it's the only restaurant in town that you can sit down and have a meal with your family after 3pm. The people who run this place seem to know that only minimal effort is required on their part, and it shows. Also, the takeout is a scam here. Don't believe me? Go into the restaurant and order a Molcajete. Ask for a to go box. There's so much in it that you sometimes need TWO to go boxes. It's heaping. Now, order the Molcajete from home, get it to go and pick it up yourself. It'll be half the box full, every time. That thing costs $17.99, and they happily charge you that and give you half when it's a to go order that THEY pack up for you. There's also a 3.99% surcharge on your bill when you pay with a card, you only pay the menu price when you pay cash. There's a sign on their cash register telling you so. And the attitudes!! Oh the sour attitude of every person I have seen working here. No one wants to be there, and you can feel that animosity hanging heavy in the air. Just so everybody knows what this place is like. Again, great food and absolutely terrible service.
Food: 4
Service: 2
Atmosphere: 2
