Stopped there at 330 in the afternoon, the staff was unorganized, we waited for 18 minutes and still do not get to order so we left. While we waited we saw order after order come back up because items were missing. There is enough staff working, but they are not concentrating to make sure the orders are accurate, following a workflow, as people kept switching places. The prices at this LJS are higher than the one in Lansing as well. Don't want to pay more and not get accurate service. Some training really needs to take place at this store.
Service
Dine in
Meal type
Lunch
Service: 1
Atmosphere: 1
Ordered online and went to pick up, but ended up sitting in the drive thru for 12 minutes after the order was ready. We tried to ask for replacement food, but then listened to the manager scream at the drive through worker for inquiring only to be told our food didn’t sit. When we got home, it was cold and also raw. My chicken was completely raw on the inside.
Service
Take out
Meal type
Dinner
Price per person
$20–30
Food: 1
Service: 1
Atmosphere: 1
Had a pretty large order. came at 5 pm to find the lobby closed so had to go to drive thru where the order taker/window person was unorganized, and rude. Had to come back through to get the rest of my order and then was out of more than one thing I had ordered.. so the online menu and order option is not appropriate
Service
Take out
Meal type
Dinner
Price per person
$100+
Food: 1
Service: 1
Atmosphere: 1
Very clean inside, staff was all sweet and genuinely happy. Great environment! Food was fresh and delicious! We will be back!
Service
Dine in
Meal type
Dinner
Price per person
$10–20
Food: 5
Service: 5
Atmosphere: 5
Recommended dishes
Crab Cakes
Fish taco was just a piece of fish thrown in a taco shell and not at all like it wad displayed to be on the menu and the chicken wasn't cooked long enough so the batter was still wet and runny when i took a bite. It had to be thrown away. There was only one car in line and already at the window when we pulled up but yet we waited at least 5 minutes at the speaker and had to honk the horn just to order and then another 15 plus minute wait at the window to get our food after we paid. I will say however that the hush puppies were delicious and the lady at the window was very nice but seemed to have no help.
Service
Take out
Meal type
Dinner
Price per person
$20–30
Food: 1
Service: 2
Atmosphere: 2
Recommended dishes
Crab Cakes