Krystal Restaurant,Fast food in Statesboro

Owner not registered
Reviews
#9 From 130 in Statesboro
6.7
543 Review
Ambience
6.7/10
Food
6.7/10
Interior
6.7/10
Prices
6.7/10
Service
6.7/10
More details
Price & Cuisine
$$$ American
Establishment type
Restaurant, Fast food
About
You can share tasty hamburgers, sandwiches and chili with your friends and spend a good time here. It's worth coming to this fast food for good biscuits. Food delivery is a big benefit of Krystal. Many visitors highlight that the staff is well-trained at this place. In spite of the popularity among customers, the weak side of this place is its downscale service. You will pay low prices for dishes. The lovely atmosphere brings a comfortable feel to a clients' stay at this spot. But google users haven't given this fast food a high rating.
Reviews
543 reviews
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Had a bad experience at drive thru. My attendant was hateful and when I asked to speak to the manager of the place..She stated.."That's ME..What?!" I'll never go back to this place. Not sure what was wrong with this young lady. But obviously didn't need to be helping paying customers. 2/17/24 ANOTHER BAD EXPERIENCE. I swing by around 11am Manager was there.. Customers sleeping in front waiting next to me.everyone waiting. Falling asleep while they do. It's so long. Not even right..Rude, manager.. Waited for 20 min before going in.. I've reported it all to the BBB.. Since nothing has changed since my last visit. Meal type Lunch Price per person $30–50 Food: 1
Don't think of ever getting a actual krystal here. Ive given this place chance after chance to be a actual krystals establishment and i refuse to give them anymore server, 40$ for krystals that are soggy and feel like theyve been dunked into the nearest sink. After calling and attempting to get a refund for my ruined product they refused and offered me more krystals just as soggy. This place has been a joke since i moved to statesboro 3 years ago, dont waste ur time or money on this place. Service Take out Meal type Dinner Price per person $30–50 Food: 1 Service: 2 Atmosphere: 1
I’d leave zero stars if I could. Just went by there to order food. As we were pulling in (my family and I) there was 1 woman hanging out the door and another hovering over a counter. There was also one man just Standing behind the register. I seen at lest 3 employees and none working. But we was the only car that pulled threw. When we got to the order box we sat for a second looked over the menu. We was ready to order so we said hello in the order box. No one answered. We said it again and no one. So we pulled off. As we came back around to the glass windows. The one that was outside the door was now sitting down at a table. And the other woman still hovered over the counter on her phone. And the guy was back in the kitchen he looked like he was working. So if management is reading this is was 8pm. On 10/16/23. So if your sales are down it’s because your employees are not working. Your paying them to be on their phones. Food: 1 Service: 1 Atmosphere: 1
Service is everything to me when it comes to nearly any restaurant/Fast food. The food is Alright, but nearly everytime I come here, the service is absolutely Atrocious. Almost no one that works here has a good attitude and most are extremely rude. If there were more options in Statesboro I'd never come to this Krystal. The employees that work here need to be either fired, or they need new Management that actually knows how to give good service. Service Take out Meal type Dinner Price per person $10–20 Food: 3 Service: 1 Atmosphere: 1 Recommended dishes Chili Cheese Fries
Very clean, quiet, pleasant restaurant. The mgr waited on me and was very friendly. I had the Krystal Sunriser for breakfast. It was prepared correctly and served hot. Service Dine in Meal type Breakfast Price per person $1–10 Food: 5 Service: 5 Atmosphere: 5
Manager and staff were great very customer service satisfaction like it should always be thank you Service Take out Meal type Brunch Price per person $10–20 Food: 5 Service: 5 Atmosphere: 5 Recommended dishes Cheese Krystal
Eat here at your own risk. You will age about 30yrs just waiting for your order. This is the only place I know that tells you it will be a 30 min wait for a burger to thaw...for real these things are paper thin...they just need to shut it down permanently. Waste of time. Service Take out Food: 1 Service: 1 Atmosphere: 1
Better than the last time we were there. But when did they quit putting a pickle on a Crystal with cheese? Service Dine in Meal type Dinner Price per person $10–20 Food: 5 Service: 5 Atmosphere: 5 Recommended dishes Cheese Krystal
Waiting 8 minutes for burgers to cook is not fast food!!! No wonder you are at 3.5!!!! Last Krystal for me!!! I wonder who drank my coke that came with the combo!!!! I wasn't informed of the delay when i ordered but when they took my card at window!!; When i said no on the wait, they snagged the drink!!!!! Went 1 block to Sonic and had my food in less than 3 minutes!!! Keep your grease balls Krystal!!!! Try Krystals on abercorn in Savannah, they are managed well!!! Food: 1 Service: 1 Atmosphere: 1
avatar
Dee Mercer
Source: google
2
5 months ago
One car in drive thru... 3 workers manager bluntly said yall gotta wait... RUDE!! instead of just saying Welcome to Krystal's I will be with you all shortly ... she definitely needs a training on Customer Service Food: 1 Service: 1 Atmosphere: 1
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