Kroger Marketplace Bakery,Store in Waterville

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Reviews
#16 From 27 in Waterville
8.1
274 Review
Ambience
8.1/10
Food
8.1/10
Interior
8.1/10
Prices
8.1/10
Service
8.1/10
More details
Price & Cuisine
$$ Bakery, Seafood
Establishment type
Bakery, Store
Reviews
274 reviews
Rating
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Don't work here.
It's frustrating that there are only 1-2 registers open with actual cashiers. It is also frustrating that the app offers coupons on products that this store hardly ever has.
Be sure you leave with ALL your items. Found two items were missed in bagging and this was with a cashier and bagger, returned to the store with my receipt and was treated as if I was trying to pull something over on them. Was told nothing was found left behind but they would take care it for me, this ONE time. I have never had this issue before but the condensing treatment from the manager, nonetheless was a bit much.
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A. S.
Source: google
2
A month ago
I don’t get why the lady in the front at self check out looks in peoples carts like they are stealing if they are a person of color but didn’t do it to the white people at self check out. Witnessed it tonight and my boyfriend experiences it every time he shops and she works.
Easy quick shopping. So nice in the morning. Cashier and baggers were super nice.
My family has been long time customers of this Waterville establishment and I am very disappointed with the customer service from the pharmacy. I feel it has dwindled down over time and is at an all time low today. The pharmacist Stacy was checking me out. I just got out of an important doctor’s appointment so I was still on the phone explaining how it went. I was trying to get off the phone and I said hello to her and instead of a simple “I’ll be with you in just a minute,” she said “I will call your name when I’m ready for you” in a rude tone. I respectively backed away and she said “I’ll help you when you get off your phone.” I felt this was rude and could’ve been communicated in a better manner. I am currently a student at BGSU and reside there but still choose to come to Waterville’s pharmacy for their service. I was unhappy with my service today and hope I don’t receive help from this pharmacist again.
Just like Walmart or Meijer...you can pick
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Amanda Kilroe
Source: google
10
3 months ago
This is more upscale a Kroger than I’m used to seeing. High ceilings, bright lights, nice displays.
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Jesse Gibson
Source: google
10
3 months ago
Beautiful store with lots of special gourmet things. We loved the fresh sushi!
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Kim Kaiser
Source: google
10
3 months ago
Super clean store and friendly staff
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