KFC Restaurant,Fast food in Groton

Name: KFC
Address: 230 CT-12, Groton, United States
Telephone: 18604491888
Rating: 3.2

Owner not registered

KFC

Reviews

#100 From 143 in Groton

6.4

477 Review

Ambience

6.4/10

Food

6.4/10

Interior

6.4/10

Prices

6.4/10

Service

6.4/10

More details

Price & Cuisine

$$$ Fast Food, American

Establishment type

Restaurant, Fast food

Features

Seating

Wheelchair Accessible

Information

230 CT-12, Groton, United States

Get direction

About

Ordering tasty fried chicken, chicken sandwiches and chicken pies is a pleasant experience here. At this fast food, guests may try good biscuits. Visitors don't highly appreciate lemonade at KFC. Food delivery is an important advantage of this place. The staff is said to be energetic here. Many reviewers have noticed that the service is fine. You may be impressed with adequate prices at this spot. The atmosphere of this place is comfortable. But this fast food is not highly estimated by Google users who assigned it a below average rating.

Rating

Excellent

159

Very Good

Average

Poor

Terrible

129

Sorting

Newest

Oldest

Ascending rating

Descending rating

Date

Date From - Date To

Theresa Taylor

Source:

A month ago

I really love KFC put I am truly disappointed. I went through The Drive through today. I asked for the the 8 pc chicken dinner. I asked for coleslaw and Corn. I was not happy when I opened my food and the order was total wrong and I paid almost $35.00 for food I received Mash potatoes and gravy. When I checked my receipt. Mash potato instead of coleslaw was on my receipt. I never asked for Mashed potatoes and Mary the worker asked me what sides I wanted. I lost my appetite. I should receive some kind of compensation. The order is complete wrong. Food: 1 Service: 1 Atmosphere: 1

Joe Pont

3 months ago

The food is fine, and i have gotten food here a decent amount of times and they NEVER give you the sauce you order. I always get tenders, and they always forget the sauce. It's not the worst but very annoying. Other than that, it's good. Food: 5 Service: 3

The Tormented Owl Channel

2 weeks ago

This store is hands down the slowest I've ever been too. It doesn't matter if there is 5 people in line, or nobody in line prepare to wait 15-20 everytime. The store always looks disgusting. Also, even if 10 people are working 9 of them are handling drive thru, 1 Person is handling the front, and making their food Food: 2 Service: 1 Atmosphere: 1

TwistedYouth

i went to kfc yesterday and i was very disgusted with the employees behavior/word choices. i dont know if there was a manager on the floor or not but while i was waiting for my food i overheard one worker tell another worker to “speak english here” and might i say that is very racist, unacceptable, and unprofessional telling someone not to speak their language. i thought this was suppose to be a family style fast food place and have a policy about discrimination, that made me very uncomfortable and when i received my food it was cold thats how long i was waiting for it and there was stuff missing from my order. i will not be coming back here again, very disappointed.

Destiny Platz

5 months ago

Don't trust the hours, they locked the lobby 2 hours early, forcing an online order to wait an hour in the drive thru, just to continue waiting at the front of the building. Ordering food at 7, arrive at 7:20, and I'm stuck waiting until 9pm for my food. This is poor management. Those doors need to be open for pick up orders when the drive thru wait is this horrendous. Service Take out Meal type Dinner Price per person $30–50 Food: 3 Service: 1 Atmosphere: 1

Reyy Traveler

KFC has always been my go-to place, but tonight the woman at the drive-thru window (who also touches everybody's payments) moved our fries out of way to place the sauces down. That is absolutely disgusting! I mentioned it kindly to her as a suggestion to wear gloves if she needs to touch the food and she slammed the window shut in my face. I called to speak to the manager, he just said he'd let her know, "otherwise I don't know what you want me to do about it". This is the problem with these franshcises. There's no one to contact about management themselves so they carry on with these rude behaviors. If other customers don't care, fine! But don't make me feel like I'm the crazy one for wanting my food to not be touched by the cashier. Unacceptable! And it was handled poorly as a customer. Service Take out Meal type Dinner Price per person $20–30 Food: 5 Service: 1 Atmosphere: 1 Recommended dishes Famous Bowl

Subarctic Electronic

A week ago

$3.79 for the smallest sandwhich ever, never going back no value menu everything else is over $6 why pay restaurant prices for fast food Food: 2 Service: 3 Atmosphere: 2

Anthony Rowland

2 months ago

If I could give you 0 stars I would. What absolutely terrible service. Stood in line waiting for 15 minutes and no one bothered to take our order. Just completely ignored us while they filled drive thru orders. Terrible operation. Food: 1 Service: 1 Atmosphere: 1

Who Am I Am

food was cold and were missing parts of my order. I been waiting for a long time just for my food to be incomplete and cold this unacceptable, i am disappointed and disgusted by how your services are and how rude your employees are. Food: 1 Service: 1 Atmosphere: 1

Melissa Castegnaro

Slow. They are definitely understaffed. The lady was nice, & accommodating. She tried to make things right with our order. She did go above expectations. Meal type Lunch Price per person $1–10 Food: 4 Service: 3 Atmosphere: 4