KFC Restaurant,Fast food in Hilo

Name: KFC
Address: 111 E Puainako St, Hilo, United States
Telephone: 18089591886
Rating: 3.3

Owner not registered

KFC

Reviews

#142 From 176 in Hilo

6.5

233 Review

Ambience

6.5/10

Food

6.5/10

Interior

6.5/10

Prices

6.5/10

Service

6.5/10

More details

Price & Cuisine

$$$ Fast Food

Establishment type

Restaurant, Fast food

Features

Seating

Wheelchair Accessible

Information

111 E Puainako St, Hilo, United States

Get direction

Website KFC

About

This fast food should be recommended for good fried chicken, coleslaw and chicken sandwiches. Many guests point out that waiters offer tasty biscuits here. KFC is famous for its great service and friendly staff, that is always ready to help you. You will like adequate prices. But people rate this place below average on Google.

Rating

Excellent

Very Good

Average

Poor

Terrible

Sorting

Newest

Oldest

Ascending rating

Descending rating

Date

Date From - Date To

chris shatto

Source:

A week ago

Chicken was old- 3 piece meal was 2 drumsticks and a thigh. Fries were cold. Staff was nice and friendly- Service Dine in Meal type Dinner Price per person $10–20 Food: 1 Service: 4 Atmosphere: 4 Recommended dishes Fried Chicken

Rick colton

Source:

A week ago

First off homeless at front door asking you to buy them food, second, they say no white meat (breasts) but I can see them in the warmer. Maybe because a don’t look like a local. Sad. Update; I got in my car and ordered online for pickup, guess what, they did have white meat!! Why was I turned away the first time?? Service Dine in Meal type Dinner Price per person $10–20 Service: 1 Recommended dishes Fried Chicken

Kawika Ho

Source:

A month ago

8:00pm I ordered a spicy chicken sandwich and they said they was out and they can’t make a new batch. Out of all the KFC I went to this is the only KCF that does this… I work in KFC before on another Island and we always had the best customer service and always make a new Batch to make customers happy … I never ever heard of this before this generation of worker is not the same and the old school people I worked with Good luck Hilo KFC Service Take out Meal type Dinner Food: 1 Service: 1 Atmosphere: 1

Isabel Inglis

Source:

A year ago

KFC is one of our go to place, for a quick meal when we are running for an errands for the day, despite couple of bad experiences we had, we are still coming back, last night i was in Hilo town and I was late coming home and obviously have no time to prepare food, but my stopped to this KFC is another regret for me, never fail I said... we either served with wrong order, missing some order or overcharged with order, twas upsetting.. the fact that you won't know what you got if that is the right food until you got home, its disappointing, more so if you are hungry that ruined your appetite, our previous experiences it only keeps filing up in various ocassions, this time my order was simple 12 pcs. Chicken Wings but I ended up coming home with 10pcs. nothing on it but spicy which i didnt ordered spicy, to be honest 2pcs Wings missing it isn't really the big issue, the issue is that pay more attention to what these people are doing we all know that prices are climbing sky high in anywhere you turn around specially in ordering food therefore they have to satisfy customers for the money that they're paying for, I understand we make mistakes but please prevent it from occasional occurences one mistakes is enough because regardless we as consumers had no choice paying for the price, therefore we deserved to get the right food for what we paid for, so to make this short story, as I was as disappointed and hungry shortly when I got home I tried calling KFC someone answered and hung up, I then dialed back and the phone stayed busy. What a customer service. . I think this is my last draw for me, this time im feed up with people that aren't committed for quality service, shouldn't be working there if they can't function right, I wouldn't recommend KFC never anymore, poor service, missmanage.

Eric Herrle

Source:

10 months ago

I waited 20 minutes for “fresh” chicken and the 3 breasts in the picture were burnt and inedible. I also received 5 drumsticks, 3 were cold and 2 we’re fine. Do not go here!

Timothy Shintani

Source:

2 months ago

Haven't had chicken strips for awhile strips were good had a hard time understanding what the lady was saying strong accent all I heard was numbers. Anyways, 6 strips for 20 bucks wow! Very over priced that's more than 98 percent of overpriced local plate lunches! If you looking for choke grinds for your buck this is not the place the strips were good but not that good. Until next time ahui hou!! Service Take out Meal type Lunch Price per person $10–20 Food: 3 Service: 1 Atmosphere: 4

rick rodrigues

Source:

3 months ago

Paid 44 dollars supposed to get 2 wings 2 breast 2 drum sticks 2 thighs no breast no wings short my sauces. False advertisement. I am disappointed. Try calling after I got home, no answer . Wish I could find a lawyer to file a class action suit, maybe then the owner would wake up!! Price per person $30–50 Food: 5 Service: 2 Atmosphere: 1

Sebastian Raaphorst

Source:

A year ago

Absolutely terrible. The portion size of everything was so tiny that It took me four spoonfuls to finish my order of mashed potatoes and gravy. We paid extra for some white meat, and the breast was so small that it must have come from a quail. KFC is usually overcooked, but the breasts were so overcooked that neither my partner nor I wanted to finish the last one even though we were both still hungry. Over $40 for a tiny portion of food. The few positive things I can say is that the biscuits were pretty good and worth the price. The coleslaw was quite tasty, but again, we only got a tiny portion. The chicken "tenders" were so small and about as tender as shoe leather, but edible and the taste was decent. You'd be much better off driving across the street and going to get the big, juicy, delicious chicken tenders from Safeway, along with a box of instant potatoes, a pouch of gravy mix, and then stop at KFC to get some biscuits. It would cost much less and you'd get a lot more, tastier food. The pic below is their idea of a serving size of mashed potatoes and gravy. If I worked there, I would be embarrassed to be serving this to customers for the prices they charge. Easily the worst food at the most expensive price I've had since I moved back to Hilo. Bad fast food at gourmet prices. UPDATE: KFC said that they would get in touch with me and never bothered. I guess there's nothing they can really do since they've decided to just rip off us Hawaiian residents. I was in Ohio this last week and we had KFC and the food was good, the portion size was at least 10x that of Hawaii, and the price for the exact same meal was almost $20 less. ($31 vs $47.) Do NOT buy KFC in Hawaii. This is outrageous and we should not let them get away with this lack of food, quality, and customer service. I am completely disgusted. Service Take out Meal type Dinner Price per person $20–30

Kornphaka Peerawattuek

Source:

2 years ago

The closing time stated 10 pm and the shop closed before 9 pm. We went back on the next day in the afternoon. The fried chicken quality and services were disappointed. Only Drive thru service available and it was more than 30 minutes waited. We ordered 4 pieces of chicken for 2 boxes and requested two pieces of chicken breast. However, we did not recieve the requested order. The chicken was overcooked and dried. Mashed potatoes was very salty.

riveramaria1390

Source:

A year ago

Paid $20+ for my 5 piece tenders thats supposed to come with 2 sides. I ordered mash potatoes gravy and fries with it. I even asked her if this was everything at the window and she said yes. I finally get home to open it and im missing the fries. Like come on i paid THAT much for my food with 2 sides and drink and planned on sharing this meal with my Husband. This is not the first time they did this. Please double check and open your boxes and bags before you pull away. I keep giving them the Benefit of the doubt and im always disappointed. I dont think i will be going here anymore and letting my fam and friends know to not bother wasting their time and especially money here. Rubbish place 👎🏽 Meal type Dinner Price per person $20–30

Does this bellong to you?