KFC Restaurant,Fast food in Mustang

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Reviews
#41 From 63 in Mustang
5.9
231 Review
Ambience
5.9/10
Food
5.9/10
Interior
5.9/10
Prices
5.9/10
Service
5.9/10
More details
Price
$$$
Establishment type
Restaurant, Fast food
About
Guests can have perfectly cooked chicken strips, chicken sandwiches and mashed potatoes at this fast food. According to the guests' opinions, waiters offer good biscuits here. Kfc is famous for its great service and friendly staff, that is always ready to help you. Pay adequate prices for eating at this place. The atmosphere is quiet, as visitors find it. But google users haven't given this spot a high rating.
Reviews
231 reviews
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Steve Costin
Source: google
6
8 months ago
We wanted to give KFC a try because Popeyes is slipping. We Went through the drive-thru...seems that's all they can handle because the dining room was closed again. We waited for about 25 minutes for fresh chicken because they didn't have enough for our order, which is fine. I'll always wait for fresh and hot chicken. I ordered the crispy 12-piece meal. the 2 mashed potatoes were 14 Oz each. I don't know if that's the standard size but it didn't go far. The chicken was good but too dark. It seemed like the oil was old or dirty. For $35 I think I can expect better. I've been eating KFC since the 70's ever since Pepsi bought them they have gone downhill. Bland and lower quality. I'd tell them how to fix it but their ego's couldn't handle it. But here's a clue. Put the recipes that started it back the way it was. If you need to raise prices don't make a profit on higher costs. Go off books and instead of raising 4-5x the increase of food cost. Just create a new column for inflation. Then calculate your percentages and it will work. Raising prices so high will lower foot traffic. Lower foot traffic leads to closed doors. It's not about percentages, but how much money you put in your pocket. The same for Taco Bell 🔔 go back to the basics. Service Take out Meal type Dinner Price per person $30–50 Food: 3 Service: 4 Atmosphere: 2
Ordered 2 buckets online (12/16), made it to the store 15 minutes later and proceeded to wait another 30 minutes. Food never arrived, manager never bothered to come out of the back, kid running the counter said the folks in the back wouldn't tell him how much longer. Restaurant was empty! Then KFC support never processed my refund so I may have to deal with a charge back on my card. This may literally be the worst fast food restaurant I've ever been to which is impressive in its own right. Food: 1 Service: 1 Atmosphere: 1
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S K
Source: google
8
3 years ago
Ate during the lunch rush and the food was all hot, fresh and very tasty. Unfortunately, we got one wrong item in the bag and had to wait to catch someone to replace it, but they were very friendly and quick to fix it.
Spent $35 on a family meal, yeah I know kfc isn't an Expensive Restaurant, but seriously... 6 of my 12 were mini pieces, like oops, out of drumsticks, so here have these wing sections pretending to be full sized?? The mashed potatoes have gotten cheap, yeah they are instant potatoes but they do not need to be so watery. The fries were amazing, the biscuits were great, the gravy was decent and hot. The chicken tasted fine, but really disappointed with 6 mini drummies being passed off as drumsticks. Service Take out Meal type Dinner Price per person $30–50
Julian at the drive thru window was EXCEPTIONAL !!! If it’s anyone that can make KFC ANY BETTER ITS HIM! give that guy a raise ! I def will b back to see him! Food: 5 Service: 5 Atmosphere: 5
Terrible food, terrible service. Had all their chairs up on the tables at 6pm. Lady up front on her phone while she was supposed to be helping guests. There were 2 young men in the back yelling obscenities to where we could clearly hear them. Unreal. Service Dine in Meal type Dinner Price per person $10–20
Not quite sure how a fast food chicken place expects to sell chicken AT SUPPER TIME (6:30pm) if you expect people to wait 25-30 minutes for the chicken to be ready. WAKE UP owners or you won't have a place in the future! Service: 1
Got a 16 piece family meal...did an online order...went thru the drive thru...was timely for being 7 cars in line...got home...had 8 breasts 1 drum stick and 7 wings...ZERO BISCUITS!!!!!! ARE YOU KIDDING??? ZERO BISCUITS AND 8 BREASTS??? Service Take out Meal type Dinner Price per person $1–10 Food: 1 Service: 1 Recommended dishes Mashed Potatoes and Gravy
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Delia Butler
Source: google
2
7 months ago
food was good but they asked us to pull around and wait. We did and they gave our food to someone else waiting who showed up after we did. I told them as soon as she handed the food to them. She apologized and said they would make ours again so then we got to wait longer. I finally went in and asked them how they were gonna fix this. they told me that person ordered at the same time so there was nothing to fix. yeah right. terrible service. Food: 3 Service: 1
Im rating the kfc in el reno, the chicken is the worst i ever have it were so nasty my dog would not eat it. They need to close it down, i would not tell nobody to stop by there, they nèed to change the grease, the chicken mashed potatoes green beans were nasty. It should be against the law for it being open for business,need a new manger Food: 1 Service: 1 Atmosphere: 1
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