Jimmy John's Restaurant,Fast food in Castle Rock

Name: Jimmy John's
Address: 5646 Allen Way, Ste 120, Castle Rock, United States
Telephone: 13036639998
Rating: 3.0

Owner not registered

Jimmy John's

Reviews

#131 From 207 in Castle Rock

5.9

213 Review

Ambience

5.9/10

Food

5.9/10

Interior

5.9/10

Prices

5.9/10

Service

5.9/10

More details

Price

$$$

Establishment type

Restaurant, Fast food

Information

+13036639998

5646 Allen Way, Ste 120, Castle Rock, United States

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Website Jimmy John's

About

A lot of people point out that waiters offer good pork here. Food delivery is a big advantage of this fast food. Based on the guests' opinions, employees can be cute. The pleasant atmosphere makes a positive impression on guests. But a number of clients who use Google didn't give Jimmy John's a high rating.

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4 months ago

I came in to pick up an order for my colleagues, and I and I was quickly greeted with good mornings and Hello’s from the staff. There was about six employees all diligently working on different things. There was one working on cleaning the lobby getting ready for the Friday rush, while the rest were cleaning and shelving chips. The lobby was clean and chairs were organized. My order was patiently taken and the new menu board was explained in great detail. The food was quickly made and when I got to my destination it tasted fresh as if they just baked the bread. I look forward to visiting this establishment for future orders for me and my colleagues. Service Take out Meal type Lunch Price per person $1–10 Food: 5 Service: 5 Atmosphere: 5

Shawna Bernath

A year ago

I love the smell of fresh bread right when you walk in! It is packed with meat and it’s my favorite places to get a delicious sub. We were in and out in no time and back to work in the hour. The staff was friendly and helpful when I customized my order and we’ll be back soon! Service Dine in Meal type Lunch Price per person $10–20 Recommended dishes Thinny Chips

Andrea McMillen

2 months ago

I stopped in at 130 on a Saturday to grab a sandwich with my kid. When I walked in there was one employee cutting meat and no one else. Eventually another employee wondered out from the back and begrudgingly grunted "what can I get you?" We ordered and sat down. 4 groups came in after us, all were served before us. After i asked about our food for the 3rd time it came out without cheese as i ordered. Employee had horrible attitude, when another person asked if they had ice he grunted "our machine is broken" and walked away. I eat at another location regularly but this one is a horrible representation of the company. I can over look the messy restaurant for it being busy earlier but the attitude is absurd. Meal type Lunch Price per person $1–10 Food: 3 Service: 1 Atmosphere: 2

John Hilton

3 months ago

Lost a customer! This location has gone WAY downhill! After a couple of mediocre experiences over the last 6 months or so we decided to give it another chance as we (usually) enjoy the food. This must be a miserable place to work and obviously understaffed so I blame this on the "ownership" and not the inept staff. We came in at 6:30 pm to a single employee running everything who was obviously not happy to be there and was not friendly and hard to understand. Ordered 4 standard sandwiches with one of them adding pickles. Did not get the add on and got a different sandwich for one even though he read off the order correctly. I'd chalk that off to being understaffed at dinner time! But the worst of it all was how disgusting the store was. Trash on floor, not a single clean table, the whole place smelled of body odor and the restrooms were worse. Definitely not recommended, take your business elsewhere. After a review you are asked to go to the website and give them specific info on your experience, which I did. Then you never hear from them again. Don't waste your time and definitely don't waste your money eating at this location! Service Take out Meal type Dinner Price per person $10–20 Food: 2 Service: 1 Atmosphere: 1

Delivering the Magic

3 weeks ago

As a kitchen manager, this is unacceptable. I would not allow my employee to send that out. This is downright laziness. Unfortunately it was bought for me yesterday so I can't take it back. Food: 1

Kristina Kierstead

I'm a big fan of Jimmy John's!! This was my first and now only time to this location. We went as a family on October 19 2023 it was about 7:30 p.m.. We were never greeted, while we were ordering our food we weren't even acknowledged that he was really even taking the order. It continues both employees had ear buds in only spoken like 6 words to us. The lead for this shift was terrible lead couldn't keep his hands off his phone. When they gave us our food it was done in such a manner even my 13 year old was complaining about how rude the employees were. This had me so frustrated we didn't even dine in, we ate in the car. I also don't even leave reviews that often this was just shocking to me. I was also missing all the condiments on my sandwich. Service Take out Meal type Dinner Price per person $50–100 Food: 3 Service: 1 Atmosphere: 1

Randall Greenough

I routinely order catering for my job without issues, but this location failed me. Not only was the food not ready on time, but there was no sense of urgency. No one had a care in the world as they slowly puttered around. When I asked for an ETA, they were rude. They also didn’t label the food. It was a guessing game with 36 half sandwiches. It looked very unprofessional when no one knew what they were getting and I didn’t have answers for them. Finally, I only got about 5 mayonnaise and mustard packets for the whole order. So everyone except the first few people had dry sandwiches. Food: 4 Service: 1 Atmosphere: 3

Amy Fienen

5 months ago

“Freakishly frustrating” should be this location’s motto. I’ve been a regular customer for years, but sometimes you have to know when to call it quits. The last two times I’ve been there it’s taken 30 minutes to get my order. During two other attempted visits, they were out of bread. I’ve started checking my sandwiches before I leave because they’re usually wrong. Today, as usual, both sandwiches were wrong. The first was easily corrected, but they remade the second one four times. Yes, four. I finally left with it because it looked right, but discovered when I got home that it was covered in mayo. I ordered it without mayo. The bottom line is that if you visit this location on a day when they actually have bread, be prepared for a long wait and make sure you check your order before you leave. Service Take out Meal type Lunch Price per person $10–20 Food: 2 Service: 2 Atmosphere: 2

Ryan Brown

Just had absolutely the worst experience I have ever had at a Jimmy John’s. Two extremely rude teenage boys ignored me when I came in to pickup my mobile order. Then when they fixed it and called it and I asked about my drink they just said “go get them up front “. There was no ice in the drink machine and the chip shelves were half empty. The store was dead and they disappeared into the back. I realize it’s very difficult to find help these days so I give a lot of leeway but this was unacceptable behavior. Meal type Lunch Price per person $10–20 Food: 3 Service: 1 Atmosphere: 1

Mike Merc

Do your self a favor, save some time and drive to another location and order. I waited over 30 min for a sandwich, I had to remind them to make it. Every person in front of me cancelled their order and walked out because it took so long. This store has poor ownership. Do not give them your money. I will not return. Service Dine in Meal type Lunch Price per person $10–20 Food: 1 Service: 1 Atmosphere: 1