Jimmy John's Restaurant,Fast food in Benbrook

Owner not registered
Reviews
#27 From 50 in Benbrook
7.1
144 Review
Ambience
7.1/10
Food
7.1/10
Interior
7.1/10
Prices
7.1/10
Service
7.1/10
More details
Price & Cuisine
$$$ American
Establishment type
Restaurant, Fast food
About
Food delivery is an important advantage of this fast food. Have a good time here and share perfectly cooked meat sandwiches with your friends. If you look through the visitors' reviews, the staff is cool at Jimmy John's. A lot of people note that the service is decent. The comfortable atmosphere will be exactly just what you need after a long working week. But this place has been rated below average by Google.
Reviews
144 reviews
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Brian Houk
Source: google
10
2 weeks ago
I have ordered from here on multiple occasions. Every time my order is on point and delivered in a timely manner. I also like that they knock on my door when the food arrives. I have a table next to my door that they use to drop off the order, and then they knock to let me know that it is there instead of just dropping it off and walking away and hope I remember to get it. Thanks for the great food and service! Service Delivery Meal type Dinner Price per person $10–20 Food: 5 Service: 5 Atmosphere: 5
I have been to this location multiple times since they opened several years ago. When they first opened, they were on point. But when is enough enough when they consistently get your sandwich order wrong? Not sure how a #8 no mayo, extra Dijon gets screwed up every single time. I've started going to the new location by the lake because of it. Husband stopped by tonight because he really wanted a sandwich, ordered my regular sandwich, and why am I not surprised it is messed up? The service is also questionable at times, sometimes it's great, other times not. Lost all faith in this location. Service Take out Meal type Dinner Price per person $10–20 Food: 2 Service: 2 Atmosphere: 4
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Michael v
Source: google
2
8 months ago
So where's the meat? this is the 3rd time this has happened, and it only happens at this location in benbrook. This never happens at the Jimmy John's in burleson. please see pictures. Called the store finally to let them know. The response was, "If you bring it back, we can replace it." I'm not driving 30 min back for a sandwich. The thing is, we typically pick up Jimmy John's once every week or 2 for a family of 9, and from here on out, it won't be from this store. Next time i go to Jimmy John's in Burleson, i will upload photos of what it should look like. Plus, the female manager is rude on the phone. Service Take out Meal type Dinner
I will not be returning to this location. I ordered two turkey Tom sandwiches. When I opened them up there was almost no turkey in each of them and no lettuce! My sandwich was basically bread and pickles. Do not order from this location. Service Dine in Meal type Other Price per person $10–20 Food: 1 Service: 1
Not only was my sandwich delivered to the wrong house, it took nearly 2 hours to be delivered. Once my neighbor brought it over, this is what I got…. I’ve ordered two more times since then hoping it was an off day. It absolutely was not an off day. This location is anything but “freaky fast.” They are freaky slow and take more than an hour, sometimes 2 hours to deliver!!! Service Delivery Meal type Lunch Price per person $10–20
The food was great and the team was helpful. We had lunch today and we chatted in the lobby for almost two hours. Service Dine in Meal type Lunch Price per person $10–20 Food: 5 Service: 5 Atmosphere: 4
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jd dewart
Source: google
10
6 months ago
Great service. Fast food. Friendly smiles Food: 5 Service: 5 Atmosphere: 5
I can only speak for myself and other disabled fixed-income Benbrook residents. Since April 2022 through 28 February 2023 I have ordered at least two large Jimmy John’s sandwiches per week for delivery, well over two dozen sandwiches. That all stopped as of 1 March when Jimmy John's raised their delivery fee from under $1 to $3.99 in one increase. To put that in perspective, a large sandwich (2 meals for me), no drink, no sides at all just the sandwich is now $30 if you tip the driver the minimum 15% on the online order screen. That's $30 for a cold sandwich with nothing else. I can order a large pizza from Mr. Jim's including the tip for $24.99. That large pizza provides 3 hot meals for me. I contacted the Benbrook Jimmy John's management and the Corporate customer service about this new $3.99 fee. As you might guess, they didn’t care at all. Therefore, Benbrook Jimmy John’s has lost all of my business both in store as well as delivery. Think about this $30 (with minimum 15% tip) for a cold sandwich. If I wanted to order my usual J.J.'s sandwich with this extra $3.99 I have a choice of either not tipping the driver or going elsewhere. It's absolutely not fair to not tip the driver. But I will never pay $30 for a cold sandwich to be delivered. So I will take my business elsewhere. Meal type Lunch Price per person $20–30
I was working in the area. My coworker asked if Jimmy John's would be good, I said sure why not. When we first walked in we were acknowledged quickly and we placed our orders. Staff were friendly, and they were relatively busy. I got the non spicy Italian sandwich. It was well prepared and tasty. I had never really eaten in at Jimmy John's, so I took time reading the signs posted everywhere, many of which I found amusing. I thought the wall tiles in the men's room were pretty funny. The only reason I got less than five stars on service is that when I went back to the counter, no one acknowledged me. I just needed a to go bag, I happened to find them myself, and went to pick one up. That's when I was acknowledged, after I'd stood there for a couple minutes. Service Dine in Food: 5 Service: 4 Atmosphere: 5
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Amy Mo
Source: google
2
A year ago
This is a great store but one of their young driver always has a bad attitude, he left the sandwich outside one time, next time he was parked but killing time in his car while I was waiting for my food at door. This time he said thanks for not giving tip!!! Fix your attitude to get tip dude. That was rude. There are 2 other ladies that they are wonderful. Service Delivery Meal type Lunch Price per person $10–20
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