Very small selection of fresh produce & fresh meat. Isles are always cluttered with too many displays and random end caps, making it very unpleasant to navigate. I would spend more money here, but the shopping experience is so bad, all I ever want to do is get in and out. So even though this store is only a few blocks away, we choose to do our bigger grocery runs elsewhere. We only use this Jewel for emergency items.
This is my neighborhood Jewel and I've never had any problems. People are friendly and everything is usually in stock. However, last night when I went to check out, they have a survey on the chip machine. I usually skip it but the cashier Lorena said don't skip it and she entered all top numbers for the survey. She entered all 10 throughout the entire survey! Would you recommend this store, 10, I would. How is the service, 10, excellent. Those are NOT my answers. I don't like the dishonesty in this. I've seen her do it to ALL the clients. She just takes over and hit 10, 10, 10. I feel she is putting in for EVERYONE which are lies.
Those are NOT my answers. Now I will give the store 1's just to compensate the dishonesty of the cashier's answers even if they deserve a 10.
terrible customer service, Frisca was very unpleasant and rude from her dirty looks to her lack of communication. I greeted her and she responded with a look of annoyance. She didn’t greet me or the customers before me and would throw our bags to the side expecting us to grab the receipt from the machine ourselves. Her distasteful attitude is completely and utterly unprofessional. Get your staff together Jewel Osco.
Today was a nightmare. I will be shopping at Fairplay so will my family after what happened to me is unforgivable. The bagger has behavior issues and shouldn't be allowed up front working with customers. I asked for double plastic and he throw some of my groceries in the cart I said your being arrogant and he literally snapped got in my face screaming at me about him being arrogant. I did talk to a manager about this . Hopefully something happens to fix this issue
I love this Jewel. Ever since the pandemic, I usually get most of my groceries through pick up. I've used them 2 times so far and now this is my go to Jewel. They called me this morning for my pick up order to substitute an item. The yogurt I initially bought was a lot cheaper but Christina at jewel was able to keep the price for what I initially bought the yogurt that they didn't have. She didn't have to do that but it's the little things that make a huge difference. The employees are super friendly and the store inside is nice and clean.
Is there a competition between employees on who can be more ignorant? The red head lady behind the service desk only wanted to give me two tiny pieces of velcro for my Ipass. Does it come out of your pay check? Maybe you can give me the other two pieces so I can put it on my windshield properly. And don't roll your eyes at me. ..I had my hand pushed out of the way reaching for a bag of bagels because it was more important for the worker who came flying around the corner with his little cart to stock a shelf. Y'all are nuts and your prices are too high to be that damn ignorant.
Wow, no wonder they can't keep anyone staffed , just saw the head honcho screaming at the top of his
lungs his employees. Not the first time I've heard them talk awfully to their staff either and even throw things in a rage. No one seems happy there , I wouldn't let my kids work in such an environment. I guess I'll shop elsewhere.
Store is nice, and close for me to take mom. But I have to mention the checkout area. Very narrow and short area by checkout and difficult get by to get to other aisles and hard to check out during busy times. Large self check was empty.
I love that you can go very early so pretty good hours of operation. Bakery section could use a little work where the donuts are behind the glass because there are a lot of gnats flying around last time I went. Great customer service.