I gave an extra star because I remember when this truly felt like "my grocery store". The employees are rude, but I truly feel like they are just being overworked and VERY poorly managed.
Tonight though, I made a decision to try other stores. The girl behind the customer service counter tonight made me feel like I was trying to get away with something when my items didn't ring correctly at the self-checkout. I can deal with a little rudeness, but there was no reason to make me look like a jerk for a few dollars and an error in their systems.
We used to use the self checkout here all the time when doing our weekly grocery shopping trips because it’s faster than waiting at the cashiers. Now it is 15 items or less, we knew this so didn’t enter the line but we were looking at the drinks by the self checkout and the rudest employee “guarding” the self checkout insisted it was only for 15 items or less. We didn’t even try to go in and got scolded. I told her that’s why we were walking the other way and then we proceeded to wait for a cashier while no one stepped foot in the self checkout line. When we did see someone with more than 15 items go in there, she scolded them too but this time she flapped the hanging sign in their face and said “see!? 15 items or less!” I don’t understand why the employees guarding the self checkout are so unnecessarily rude about this and also why they aren’t working the registers when there’s lines for the regular checkout and no line at self checkout. We could have been out of the store already if we had used the self checkout because we scan faster than the cashiers.
I came two times today to send money. First time it was around 4:30pm and they told me that lady who sends money is on lunch break, and told me come back in 30 minutes.
I Came back at 6pm and again they are saying lady who sends money is on lunch. What the lunch at 6pm??and 2 times per day lunch?? Please get yourselves together and don’t waste people’s time!! That is really unprofessional!
I have a few issues here, been shopping here 20+ years , the 1st thing is the deli, there is a young girl that works there at night , every single time she does my lunch meat I tell her I want it cut very thin & a lb , I get home it is so thick & 1/2 lb . She even repeats my order yet I always get opposite . There is a young guy who works there dark hair, I thank him he never responds to me tosses my bag on the counter , so rude . I wish they would train these people better. Last thing , I can’t tell you how many times I buy food , get home & it is EXPIRED . I have brought back the food so many times w my receipt . Whoever is stocking should be checking the dates. Please train your people better .
I always have a great experience at this location! All the employees are nice and helpful no matter what time of day you go! I even found an item I have been looking for a long time! I used to never decide to go to Jewel but now that I live 2 minutes away, I wish I would have been going longer!
There was a coupon that I clipped featured on u perk. That was not honered at checkout. Then I went to review it on my uperk account it wasn't there what a bummer. I clipped the coupon where it's says buy it again view all. Miller highlife 14.99.
Very nice staff; some of them. I do love the cashier staff at the check- out. They are very friendly. I always get my fruit here, its always fresh. I bought my sons cake from the bakery; awesome job. Also, nice and clean store with many selections.
I got a bunch of gorgeous cupcakes that saved a little boy's birthday party. His cake didn't show up. Nice selection at a very good price so I decided to get 3 trays. Quick checkout and nice employees.
