Amazing!!! Crazy how I finally decided to try something new and decided to come to this new location, and wow can I just say 5 stars all around! I know it’s a new location but seriously one of my top 3 fav restaurants! Great and hard working morning crew👌🏼
Food: 5
Service: 5
Atmosphere: 5
The people whining about their personalities clashing with the workers need to grow up. The people working here are great. They're not there to be your personal servant. You're there for five minutes for food. The food is great. It's conveniently located. It's a location where you can sit down compared to most Jersey Mike's. Definitely one of my favorites.
Food: 5
Service: 5
Atmosphere: 5
I went in there a couple of days ago. Embare sandwich. Give a more than English time. I showed app to pick up my order and the order wasn't even starting. I've given you no more enough time. I made a review to corporate and. I can promise me a gift card I want to go pick it up after a couple of days when in there asked about it and the next thing you know she said they didn't do that. They wasted my time why even give me a call and tell me that you're gonna give me a gift card. I told them don't worry about it. I don't need it. I don't have to come in spin more than twenty dollars on a meal anymore
Service
Take out
Food: 5
Service: 1
Stood at the counter for about 5. 7 minutes before one of the seven employees decided to take my order And in the midst of making my order, they just keep talking to each other. She saw me writing this review and instantly She saw me writing this review and instantly. I got an attitude.from her
Felt like I was being rushed out of the store.
I'll probably give this location one more try and if it's the same customer service. Then I'll just go to the otennis 10th
So a review Jersey Mike's last week came in to give it a second chance still the same. Came across some employees that as soon as the customer left, they decided to talk about her. Very open minded person what I felt like It was very inappropriate I've also been waiting here for about 10 minutes. Just watching my sandwich sitting here You guys may Get paid to be here, but I'm not. Can jersey mike's please talk to their staff and tell them to Be more fast and less careless.
Service
Take out
Meal type
Lunch
Price per person
$20–30
Food: 2
Service: 1
Atmosphere: 3
Okay but the customer service was amazing !! From the start, Erika was great and super fast . Such good customer service !! Excellent.. and angel at the cashier was so nice and sweet !! So happy this spot opened up , and with such great staff 5 stars definitely
Meal type
Dinner
Price per person
$10–20
Food: 5
Service: 5
Atmosphere: 5
Staff needs better training, started working on my order, then made me wait while they started working on someone else order that came in 5 min after me being waited on. Then decide to finish multiple orders before wrapping my subs, all this while the staff is having a personal conversation taking their time to prep the food. I'm a very patient person but you should not make a customer wait to try to make multiple orders at the same time. If I was there first they should have just finished taking care of me and move to next customer. Then once charged for my food over $60 worth the worker just hands a bag for me to bag my own food. This location needs better training. Poor customer service.
Service
Take out
Meal type
Dinner
Price per person
$20–30
Service: 1
Came in today for the first time, the staff was very friendly and attentive to everyone’s orders. After every sub the fixed they made sure the area was clean.
The only thing I did not like was that the owner of the love ramen came in and complained people were parking in front of his establishment, with the area growing and more restaurants/business moving into the center it should not be a war of who parks where, hopefully the owner of that business center does something to fix that problem.
Service
Take out
Meal type
Lunch
Price per person
$10–20
Food: 5
Service: 5
Atmosphere: 4
They just put this location here and we decided to try it. When we walked in we were greeted and the line was wrapped around the store.. no big deal it seemed to move pretty quickly.. we got to the counter and a nice gentleman took our order.. no problem. The staff made the orders quickly and happily. They had smiles they thanked us and we left. My issue is not with the staff or location my issue is with the food! I ordered a Mikes Philly Cheese… WHERE IS THW FLAVOR? There is no seasoning on the meat, the bread was rubbery, greasy and soggy and I love around the corner like 5 minutes max.. not a fan!
Service
Take out
Meal type
Lunch
Price per person
$30–50
Food: 1
Service: 4
Atmosphere: 4
Subs are always great! Always clean inside. I can tell staff can get a little overwhelmed with the influx of orders as this happens when a new known food business opens up. I know they will get up to speed in the future, especially during lunch rush. Overall staff are pretty friendly and polite. Expect some wait times from 12-1:30pm
Service
Dine in
Meal type
Brunch
Price per person
$10–20
Food: 5
Service: 4
Atmosphere: 5
I called in to order at 8:20pm and a woman answered with, "hello, this is the 47th st East Jersey Mike's, please hold." Nothing new, Jersey Mike's is generally busy. After a few moments a man answered, so to be sure I asked again, is this the 47th st location, to which he confirmed. I gave my order, 3 giant subs (2 hot and 1 cold) and he provided the ETA of 20 minutes. I arrived at 8:30pm and took a seat, noting how busy it was. After 15min I noticed some subs that may have been mine and asked the woman at the register (who's voice I recognized from the initial answer) and gave my name. She answered no, but asked if I ordered over the app? I responded no, I called in and provided my full name to confirm the order. She quickly dismissed my assertion that I called this location and insinuated I had called the other Palmdale store. I was a bit taken back, but explained that I was absolutely sure this was the location I called and ordered including the verification from earlier during the call. She again asked if I was sure to which I responded simply, "yes, I'm absolutely sure". I gave my order details and she pointed to the man cooking the hot subs, and said he must be preparing it now. I politely thanked her and took my seat. 5 more minutes went by and she called me over. Again she asked, "are you sure you call this location?" And I noticed she was holding my order slip with my full name scribed on it. I took a deep breath and confirmed it was, and she started to ring me up. I realized she only had 2 subs but noticed a sub nearing completion which matched my order for a cold sub. I pulled my attention back to the register and asked to include 2 fountain drinks. She looked up as if my request was an insult, I pardoned myself and prompted the request again in a more endearing voice. She added the drinks and when she realized the cold sub wasn't ready she added, "we will make it right now". It's now 8:50pm and my wife and mother-in-law are waiting on me to bring their lunch (the subs) to work. I waited 5 minutes while I noticed the absolute chaos that had apparently been this location's entire operating procedure. Mixing orders up and losing track of what is being attended to and by whom. After 5 minutes I couldn't wait any longer, the shop was closing at 9pm and I was already late. Without my drinks or the cold sub I informed the woman behind the counter I would return tomorrow and left, taking notice of each of the 3 women's expressions. The two subs we got were great, and I genuinely love Jersey Mike's, but I'm never going to that location again. They were fully staffed with 4 people and couldn't get 3 subs and 2 fountain drinks in 35 minutes. Yes, it was busy but I've been to the other locations which are smaller and have more traffic and they have never messed up an order before.
Update: I went back to the shop to get my sub and 2 drinks today. The manager was unbelievably rude, incredulous at the notion of the events that transpired. She took the receipt wrote my name on it and snapped, "I'll have to add it to the list". I see why the staff act the way they do. General the managers at Jersey Mike's are kind and understanding. Yeah, final word, never going to this location again.
Service
Take out
Meal type
Dinner
Price per person
$50–100
Food: 5
Service: 1
Atmosphere: 1
