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Jalapeños Mexican Grill Restaurant in Tuscaloosa

Name: Jalapeños Mexican Grill
Address: 2001 New Watermelon Rd, Tuscaloosa, United States
Telephone: 12053423378
Rating: 4.3

Owner not registered

Jalapeños Mexican Grill

Reviews

#94 From 285 in Tuscaloosa

8.6

271 Review

Ambience

8.6/10

Food

8.6/10

Interior

8.6/10

Prices

8.6/10

Service

8.6/10

More details

Price & Cuisine

$$ Mexican

Establishment type

Restaurant

Dietary Restrictions

Vegetarian Friendly

Information

+12053423378

2001 New Watermelon Rd, Tuscaloosa, United States

Get direction

Website Jalapeños Mexican Grill

About

You will be offered Mexican cuisine at this restaurant. Being at Jalapeno's Mexican Grill, degust perfectly cooked rich gumbo, soup and salsa & chips. Good margaritas or delicious beer will make your meal better and you'll surely come back. Here you can order great tea. The warm atmosphere of this place makes customers feel relaxed and have a good time. Many reviewers find the staff pleasant. Service at this spot is something one can name terrific. You will appreciate adequate prices. Google gives it 4.4 so you can select this restaurant to spend a good time here.

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Zack Richardson

Source:

A month ago

Was treated as if I didn’t matter in this location, waited nearly 5 minutes to be seated, and the hostess seemed irritated that she had to sit me. Waited nearly 10 minutes for the waiter just to get my drink order, had to stand up to even be noticed by him. I will say he brought the food and drinks in a good time, but didn’t check on me again for nearly 20 minutes while he talked to the hostess and played on the phone. I won’t be back and the bad thing the food is really good. This is not the first time I was treated this way here but it will be the last

Swapanthi Mandalika

I had a horrible experience here. Ordered a vegetarian meal and confirmed several times that there would be no meat. But alas, it did contain meat. While paying, I politely informed the hostess, who did apologize but also said, "I don't cook. Did you send it back?" as if the whole thing was my fault. Again, horrible experience, food and service wise. Never going back and would never recommend. Service Dine in Meal type Dinner Price per person $1–10 Food: 1 Service: 1 Atmosphere: 1

Teresa May

3 months ago

Friendly staff but very slow service and the food is not very good. We both ordered the shrimp fajitas and while they give a lot of shrimp, the flavor was extremely bland, with little flavor or seasoning. Neither of us ate much and didn't want to go box for the leftover. Same issue with the salsa, very bland. We had to ask multiple times to get one refill of our drinks. When we were done eating, we had to wait around 15 minutes to get our check. Friendly people but prefer to not eat here again. Service Dine in Meal type Lunch Price per person $20–30 Food: 2 Service: 2 Atmosphere: 3

Christopher Amabile (Chris)

A year ago

This was a nice place! The food was good and the service was fine. Reasonably priced too. I give it four stars. Don't expect the greatest waiters, though they do a fine job.

Dustin Rominger

I've always had a great experience here except today. Our server brought our drinks to our table in pitchers instead of glasses. When I asked for regular glasses she brought one to the table. She also tried to take our order while my girlfriend was in the bathroom away from the table and seemed annoyed that i asked for more time.The Verde burrito I ordered had all the beef on one end and all the beans on the other and very little Verde sauce on top. Food: 1 Service: 1 Atmosphere: 5

Primetimesha

9 months ago

Greeted As soon as you enter, Seated right away! Fast Service, Great Drinks, Nice &Friendly Services ,Great Drinks &Food! I'd Highly Recommend To Anyone &I Will be Coming Here More Often! Service Dine in Meal type Lunch Price per person $30–50 Food: 5 Service: 5 Atmosphere: 5 Recommended dishes Fajita Gumbo

Angela Gurholt

4 months ago

Beautiful restaurant. Laid back. The service here is much like watching an Alabama football game this season: slow to start, then in the 2nd half, it picks up steam and finishes well. Every meal I've had here has been very good & well priced. Unfortunately, my fellow diners have not been agreeing with me. I notice that they order more traditional dishes covered in rice, beans & cheese. I, on the other hand, order seafood and freshly made fajitas. Neither of which have had rice, beans nor cheese. Again, everything I have ordered has been great and the Fajita gumbo is delicioso!!! Service Dine in Meal type Lunch Price per person $10–20 Food: 3 Service: 3 Atmosphere: 5 Recommended dishes Chicken and Shrimp Fajitas

Dana Jackson

Very upset today at Jalapeno's. I usually love this place and the crew. But, today the service was awful, we did not get our chips and salsa until we flagged someone down, then after eating some of it, there was a hair in our salsa, the manager was not friendly, the margarita had a bad lime in it that looked like it had been sucked and the manager never said he was sorry about the hair and never checked on us. We had to hunt him down. We even needed our table cleaned up after a slight spill and no one came over. The hostess was not kind either when we told her what happened. She was quit rude. Today is 11/10/23 at 12:30. We would have at least liked an apology or our meal or margarita's comped. Very disappointed and not sure we are going back and we have been going at least 3 to 4 times a week. It has defiantly become our place, not sure now. Service Dine in Meal type Lunch Price per person $20–30 Food: 1 Service: 1 Atmosphere: 3

Joslyn Abrams

2 years ago

This ain’t the place to come if you 1) like Mexican food 2)like good service 3) In a hurry Drinks weren’t refilled chips weren’t refilled NO ONE asked if we needed help. Two parties who were seated after us, ordered after us left before us. Our server just didn’t come back. Trash trash all the way around. I would give it zero stars if that was an option. Saw our server twice he had on gloves the entire time. Just horrible if it wasn’t for good company I would have clowned. ZERO OUT OF FIVE.

Stephen Brown

5 months ago

First timer for my family and overall was pleased. I had the Fajita Salad which was rich in flavor with chicken being very tender and tasty. Fajita Gumbo was way too spicy with shrimp being undercooked so do not recommend. The service by our waitress and price was great but had to give an overall 3 due to young and irritable hostess and overly spicy food which included next day symptoms. Food: 4 Service: 5 Atmosphere: 5