Italian kitchen & grill at emperors palace Restaurant in Kempton Park

Name: Italian kitchen & grill at emperors palace
Address: Jones Rd, Kempton Park, South Africa
Telephone: 27119281352
Rating: 3.5

Owner not registered

Italian kitchen & grill at emperors palace

Reviews

#130 From 245 in Kempton Park

7.0

176 Review

Ambience

7.0/10

Food

7.0/10

Interior

7.0/10

Prices

7.0/10

Service

7.0/10

More details

Price & Cuisine

$ International

Establishment type

Restaurant

Features

Seating

Wheelchair Accessible

Information

Jones Rd, Kempton Park, South Africa

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About

Tasting good beef, fish and beef ribs is what a number of visitors advise. Most likely, you'll come back to this restaurant later to order delicious wine or good beer. You will be offered great coffee. Most reviewers think that the waitstaff is hospitable at this place. Fast service is a strong point that plays a great role for the success of Flag Cafe Restaurant Emperors Palace. Based on the guests' opinions, prices are affordable. When you enter this place, pay your attention to the quiet atmosphere. But this place hasn't achieved a high rating from Google users.

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Francois Robbertze

Source:

2 months ago

Family wanted to get something to eat before we visited the garden of lights. What a dissapointment, when we placed our order they did not have multiple item in the kitchen. How can an Italian place not have spaghetti also no mash available as a side dish for the baby enen though it's on the menu. No ice cream as well, so no milkshakes. We placed our order and the food they sent us was not as we ordered. The floor and tables were so dirty I could not believe they do business. Will definitely not visit them or reccomend them. Meal type Dinner Price per person R 200–250 Food: 1 Service: 3 Atmosphere: 1

Dirk Brouwer

3 months ago

Italian Kitchen is an awesome restaurant. Food choices are ample and the DESERTS ARE THE BEST. I asked for a Desert Platter that was not on the menu, but our waiter Hunter and the Chef made a plan. Outstanding service! Food: 5 Service: 5 Atmosphere: 5

Elisha Naidu

4 months ago

Had the most delicious Italian dishes . The service was excellent, especially from our waitress Sakile. All round amazing experience Service Dine in Meal type Dinner Food: 5 Service: 5 Atmosphere: 5

Leroy

10 months ago

It's definitely not the best food ever, but it's okay and gets the job done. One of the biggest selling points for this specific location and empress Palace, are the seats on the upper level. You can't beat the view! And if you are looking for just a little bit of privacy and such a busy place, This is definitely the spot for you to go and eat and not be around a ton of people. I said at the terrace right against the railing and really enjoyed myself as I watched the people walk by below. Food: 4 Service: 4 Atmosphere: 4

Hashtagmystore GelistiQ Edenvale

5 months ago

Update: September 2023 Service has definitely improved and the food is now also good. We Ordered Pizzas. Unfortunately the food was extremely bland and tasteless. The mushrooms were raw. Our waitress Zama wasn't friendly at all, seemed like she didn't want to be there when we greeted her. Asked for a sauce and we were given an almost empty bottle. Will definitely not go back. Service Dine in Meal type Lunch Price per person R 350–400 Food: 4 Service: 4 Atmosphere: 4

Jade Middleditch

A month ago

Worst meal I've had in a long time. Ordered rump steak and chips. My steak came out well done and so tough a steak knife struggled to cut through it. Chips were oily. Our waitress was very sweet and offered to replace it. Replacement steak was cooked correctly but had a huge piece of what seemed to be fat but I had to cut off it tasted weird. Chips were still very oily. Ended up barely eating any. Booths are worn and uncomfortable and place looks a bit run down. Only good thing was how nice our waitress was. Service Dine in Meal type Dinner Price per person R 200–250 Food: 1 Service: 3 Atmosphere: 1

S G

We were the only customers in the restaurant yet the service was so bad. Ordered a drink, the waiter got the order wrong and wasn't as per the menu, we asked for starter first then main, both were brought at the same time so by the time we got to the main the pizza was cold. The staff didn't know the menu. Service was slow. There were a lot of small flies at the back seating near the kitchen we had to moved seating because we had to keep chasing flies, yuck. The gluten free pizza base ordered wasn't gluten free and one person ended up getting sick. Really disappointed woth service. Hire people that want to work with a passion for what they do. Customer service is so important. Service Dine in Meal type Lunch Price per person R 250–300 Food: 2 Service: 1 Atmosphere: 1

Caitlin

Food was absolutely fantastic! Pizzas tasted good and the crumbed mushrooms were the best I’ve eaten anywhere! I didn’t have to wait long at all to receive my dishes. Will definitely be back Service Dine in Meal type Dinner Price per person R 150–200 Food: 5 Service: 4 Atmosphere: 4

Martha

This review is actually for the drinks, we didn't eat anything tonight. I ordered a frozen margarita and got a martini instead, which I sent back. Margarita came and it tasted horrible (no triple sec and more ice than tequila), poor waitress had to make my order cause the bartender was busy and worse, she didn't know what goes into a margarita. She gave a good, honest service and I applaud her initiative and stepping up. Food: 1

Mzwakhe

Not child friendly. Had the most unpleasant experience from the waitress by the name of Rufaro who basically threw our food on the table, never spoke to us at all except when taking our order and was extremely hostile and unfriendly towards me and my wife. She didn’t even have the decency to tell us to enjoy our food or thank us when we made payment. We feel very disrespected and disappointed and will never go there again. The pizza was good tho, it’s a pity the attitude was so poor Food: 5 Service: 1 Atmosphere: 1