Insomnia Cookies Restaurant in Champaign

Name: Insomnia Cookies
Address: 502 E John St, Champaign, United States
Telephone: 12172846172
Rating: 3.3

Owner not registered

Insomnia Cookies

Reviews

#174 From 215 in Champaign

6.6

203 Review

Ambience

6.6/10

Food

6.6/10

Interior

6.6/10

Prices

6.6/10

Service

6.6/10

More details

Price & Cuisine

$$ Dessert

Establishment type

Restaurant

Features

Information

502 E John St, Champaign, United States

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Website Insomnia Cookies

About

Planning your trip, pay attention to Altgeld Hall Tower and remember to decide where to eat: this confectionary restaurant is right aside the mentioned attraction. Most guests say that sandwiches are perfectly cooked. That's a good idea to order tasty ice cream, biscuits and brownies. Insomnia Cookies will offer you great chocolate frappe or delicious coffee. Food delivery is a big advantage of this place. Many reviewers point out that employees are well-trained here. Prices at this spot are worth attention as they're low. But a number of people who use Google didn't give this confectionary restaurant a high rating.

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Brandon Newman

Source:

A month ago

I think this is my first 1 Star 😔 I got to this location in the evening and there was one person waiting in line. I thought maybe an employee was in the back getting his order, but the employees were nowhere to be found. It turns out he hadn’t even ordered yet and had been waiting quite some time. Then, we saw one employee rush in and to the back, never to be seen again. The place had boxes of milk and whatnot lying around and just didn’t look good at all. After some time, the man in line called to the back to see if anyone was there. Someone eventually came up to the front and took his order. She was nice and got his order and then got the order of my friend I was there with. I was maybe going to buy something, but the prices just weren’t worth it so my friend and I just left. Service Take out Price per person $1–10 Service: 1 Atmosphere: 1

Kara Melvin

Had cookies sent to my son at college for a study break treat! He said they were tasty! Very easy to navigate website, and quickly delivered to his dorm! Service Delivery Meal type Other Food: 5 Service: 5 Recommended dishes Cookies

Vidhi Patel

3 months ago

Do not order online from this franchise! My online order was delayed an hour after the requested pick-up time, which meant I had to go to the store, wait 25 minutes for someone to tell me they haven't started baking yet, and then go home only to return 20 minutes later. This is unacceptable service and the employees did not seem to care at all that they were doing horribly at their job. One employee told me that they did not know when the cookies would be done. Who is supposed to know then? There was a huge line building up while the employees were doing who-knows-what in the back with no one bothering to take their orders. To top it all off, when I got my actual cookies, they were not sorted properly in the boxes as ordered, one of the cookies was wrong, and they were cold. With such egregious service, I do not plan on spending any more absurd amounts of money on mediocre cookies. Service Take out Meal type Other Price per person $10–20 Food: 3 Service: 1 Atmosphere: 2

Rachael Maether

4 months ago

Note: These cookies are amazing!! BUT!! If you do delivery, it will be more likely to be late than on time. Usually an hour to 2 hours later then estimated delievery window. I order a few times a year, but not necessarily a regular, so I have a bit of data to go off of. If you want your order (closer to) on time and not missing anything, make sure to pick up your order!! My recommendation: Get a Deluxe SMores cookie. Service Delivery Meal type Other Price per person $10–20 Food: 5 Service: 3 Atmosphere: 4 Recommended dishes Cookie Cake

Haniya Baber

I recently visited the cafe with friends, and during our first visit, the cashier rudely told me to keep it low when i was laughing with my friends. Today, around 12 AM, I ordered a brookie with ice cream, but upon trying it in the car, I found the brookie to be extremely stale. When I brought it back, the cashier, Linsy, insisted the ice cream caused the staleness and refused a refund due to my use of Apple Pay. She suggested a new one after a 15-minute wait. I'm disappointed with the handling of the situation and hope the management addresses these concerns for better customer experiences. Service Take out Meal type Other Price per person $20–30 Atmosphere: 1

Renee

A year ago

Trying to get here and park on move-in weekend was a challenge for sure, but once we got in, the employees kept the line moving and we were out the door with our goodies in no time. They were all good, but those caramel cookies turned out to be HUGE and were hands-down the greatest!

Nathan

5 months ago

I have been there now twice in the morning and didn't realize I was there too early. Went today (Oct 3) at 11:30 as they are not open till 11, and they weren't open. I'm trying to buy a dozen cookies to take to an Amish family as a thank you. But Insomnia is making it damned near impossible to buy their cookies anytime during normal work hours.

Carollia

3 years ago

Great cookies, fast service. The store is very small, it was packed on a Saturday afternoon. They have a vegan chocolate chip cookie which I appreciate. It's gluten free too Only problem I found is that online it says they open at 12 on Saturday when it's actually at 1 pm they open

Chief_ Trukalot

Why does a regular order of 6 deluxe cookies cost almost $50 when ordered by door dash? Ridiculous! But nonetheless message received! Service Delivery Meal type Other Price per person $20–30 Food: 4 Service: 1 Atmosphere: 1 Recommended dishes Cookies

Patrícia

4 years ago

Are you craving cookies? With delivery at 3 am, there is no mistake. A lot of flavors to choose, with special formats to celebrate birthday, valentines day and more. My favorites are: White chocolate and macadamia and triple chocolate chunk Follow me on Instagram: @tryatreat