IHOP Restaurant,Fast food in Jackson

Owner not registered
Reviews
#352 From 579 in Jackson
4.8
28 Review
Ambience
4.8/10
Food
4.8/10
Interior
4.8/10
Prices
4.8/10
Service
4.8/10
More details
Price & Cuisine
$$$ American
Establishment type
Restaurant, Fast food
About
It's a pleasant experience to try nicely cooked bacon and good chicken. Here you may order good coffee, tea or lemonade. Guests don't highly appreciate blueberry pancakes at this restaurant. Many visitors find that the staff is friendly here. A lot of reviewers point out that the service is cool. Affordable prices are to be expected at IHOP. The atmosphere of this place is lovely. But this place hasn't got a high rating from Google users.
Reviews
28 reviews
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Customer service, not very great.. food was bad, paid too much for not even the full order that I got. Store wasn't clean, there was trash all over the floor. Also too much bickering and yelling from the next shift that came in. Will not come back to this location, not worth it. Service Dine in Meal type Breakfast Price per person $20–30 Food: 2 Service: 1 Atmosphere: 1 Recommended dishes Bacon & Eggs Combo
Kudos to our hostess who also had to wait on us, clean our table, and managed to keep a smile and friendly demeanor. The restaurant, however, was dirty and understaffed. One would think a place specializing in breakfast would have a great handle on how to cook eggs to order. The "over-easy" I ordered came out severely overcooked (brown "whites" and solid yolks). Salt and pepper shakers were empty and dirty, the bottoms stuck to the bottom of the condiment basket, which, by the way, had little or no packets of sugar and sweetener. Oh, and did I mention they were out of milk? I'm actually surprised I didn't get sick. This place needs a sanitary inspection. Service Dine in Meal type Breakfast Price per person $20–30 Food: 1 Service: 4 Atmosphere: 1
Service Dine in Meal type Breakfast Price per person $20–30 Food: 1 Service: 4 Atmosphere: 1
Service Dine in Meal type Breakfast Price per person $20–30 Food: 1 Service: 4 Atmosphere: 1
Customer service, not very great.. food was bad, paid too much for not even the full order that I got. Store wasn't clean, there was trash all over the floor. Also too much bickering and yelling from the next shift that came in. Will not come back to this location, not worth it. Service Dine in Meal type Breakfast Price per person $20–30 Food: 2 Service: 1 Atmosphere: 1 Recommended dishes Bacon & Eggs Combo
I am writing this post in hopes someone in a corporate office will read it. My husband and I visited this Ihop after traveling all day and since it was within walking distance of our hotel, we thought we would give it a try. It was 5:45 when we approached the front entrance and could not tell if it was open or not as it was so dark. No front lights were on and upon entering the building we noticed it was 100% empty. At dinner time, the entire restaurant was empty EXCEPT for one man standing by the front door. We were about to walk out when he said they were open BUT the workers liked it dark up front.....he continued to stand right by the door. Very suspect. So after 3 minutes of NO ONE, not ONE employee in sight, we turned around to leave when the man standing by the door hollered at us that an employee has walked up front to assist us. Against our better judgment, we turned around and came back in to the building for dinner. The young server (who was wearing a pink, clown looking wig) did not speak to to us at all but motioned for us to follow him. He proceeded to lead us to a dirty table, in a corner of this EMPTY restaurant. Yes, a completely empty restaurant with several clean tables and he sat us at a dirty table with salt all over it and a coffee pot half full. Then he walked off. He walked away without saying a word to us. He walked away, back into the kitchen where he and the other employees were cutting up, laughing, goofing off....or who knows what they were doing but between the front lights off, the dirty table and the strange guy standing at the front door we got up and walked out and ate at the place across the street. I cannot imagine ANYONE wanting to eat or spend their hard earned money in this establishment. If you are wondering why your sales are down and why your place is empty at dinner time look at your CUSTOMER SERVICE - there is NONE. Your employees are playing and NOT working on company dollar.....you have to make changes, do better. SMH Service: 1 Atmosphere: 1
Service: 1 Atmosphere: 1
Service Dine in Meal type Breakfast Price per person $20–30 Food: 2 Service: 1 Atmosphere: 1 Recommended dishes Bacon & Eggs Combo
avatar
Miia Kirk
Source: google
10
2 weeks ago
OMG !!!!! This spot must be under new management and leadership. When I tell you that the environment was friendly and clean. All the staff greeted us as we came through the door. Even the gentleman that was cleaning the tables walked around as he was cleaning, asking tables if they needed anything. Good job getting back to customer service. The only issue I had was the young lady that had a toddler there sitting on the check-in/out station, and then at some point, she walked into the kitchen area with the kid. But all in all, I would give it 8 out of 10 because of the vast improvement at this location. Service Dine in Meal type Brunch Price per person $10–20 Food: 5 Service: 5 Atmosphere: 5 Recommended dishes Bacon & Eggs Combo
Service: 1 Atmosphere: 1
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