IHOP Restaurant,Fast food in Rockwall

Name: IHOP
Address: 2616 Ridge Rd, Rockwall, United States
Telephone: 19727729629
Rating: 3.2

Owner not registered

IHOP

Reviews

#139 From 179 in Rockwall

6.4

10 Review

Ambience

6.4/10

Food

6.4/10

Interior

6.4/10

Prices

6.4/10

Service

6.4/10

More details

Price & Cuisine

$$$ American

Establishment type

Restaurant, Fast food

Dietary Restrictions

Vegetarian Friendly

Information

+19727729629

2616 Ridge Rd, Rockwall, United States

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Website IHOP

About

Clients may eat good seafood, bacon and steaks at this restaurant. Try tasty crepes, waffles and French toasts. Here you can order good cold coffee. It's easy to find Ihop due to its great location. The knowledgeable staff at this place can demonstrate how much they value their customers. The fine service is something these restaurateurs care about. This spot offers you a great choice of dishes for low prices. When inside, the atmosphere is spectacular. Google users are quite generous with this restaurant: it was granted 4.1 stars.

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Rocio Gobea

Source:

6 months ago

Ate here last weekend& their service was really good>> the table waiting, the food wait& waiter. Thank you Chris! :) you have alot of warmth and kindness. My daughter ordered Cali roasted turkey melt& a very tasty strawberry lemonade. I ordered the split decision breakfast, food was really good. I would say IHop's coffee is the BEST! I'm picky when it comes to coffee& I don't drink more than 1 cup of coffee& I drank 2, I actually wanted more, lol..LOVE their coffee♡ Service Dine in Meal type Breakfast Price per person $30–50

Zaida Serrato

3 months ago

The waitress/hostess was amazing. Loved their service. It was hot, fast, and delicious. Meal type Breakfast Price per person $1–10 Food: 5 Service: 5 Atmosphere: 5 Recommended dishes Hash Browns

EJ Pecikonis

4 months ago

UPDATE 11.3.23: I was contacted by corporate and then the Asst GM. Because of my initial review (below this update). Asst GM apologized many times and was going to give me a full refund. Instead, we decided it was fair to try them again. We went today and asked for the Manager on Duty. It turned out to be the GM Nicki (sp?). She read the Asst GM's note and said our meal was on her. She wanted to hear the story of our previous experience. After a nice visit, we ordered our beverages and meal. WOW! What a difference. Service was excellent and fast. Our food was PERFECT in every way. Hot, fresh, and cooked to perfection. One of the best breakfasts I've ever had at an IHOP. I thank the entire staff for turning a bad situation good. It just takes a little communication. Now, I highly recommend this IHOP and will return. PREVIOUS REVIEW: Terrible, terrible service and food!! Only 8 people in the restaurant, including us. Gave our order to the server. Waited 45 minutes. FORTY FIVE MINUTES for our food to come out. AND of the only 3 tables there, we ordered first. The other two were served before us. We only had 2 people at our table. When our food did cone out, the server dropped my plate. Waited again for my food. Now, they forgot 3 items. Waited another 10 minutes to get the 3 items. THEN, as we were about to leave, the server brought out my wife's waffle. 1.5 HOURS after ordering it!!!! Heck, we forgot about it because of all the mistakes and ruckus. I know why our food was so late. One of the cooks, an African American guy, had to sing at the top of his lungs and dance to his songs instead of working. He was so loud. Not sure how THIS guy has a job. Also, not a manager to be found. On top of all that, they let some recovering methods addict come in and go table to table selling banana bread for some church and home in Far East Texas. What????? There is NOTHING comfortable about trying to eat a meal and have a solicitor cone to your table and hard sell you. You just can't make this stuff up!!! Service Dine in Meal type Breakfast Price per person $10–20 Food: 5 Service: 5 Atmosphere: 5

Jessica Reedy

A year ago

We went for breakfast, bit busy with pick up orders took a minute to get seated. Our server was great...polite and attentive. Food was IHop food better than Wylie location for sure. Bacon had black stuff from grill so that needed to be cleaned. However the reason for 2 starts was the lack of attention to details when it came to cleaning. You can see dust and crud in the corner on the floors. Women's restroom was not great and in need of a deep deep cleaning. I had to lysol wipe the pee off the seat so my child could use the restroom. They need to take a moment and get it really cleaned overall. Service Dine in Meal type Breakfast Price per person $10–20 Food: 3 Service: 5 Atmosphere: 2

Rhonda Griggs

If I could have did this without a star I wouldn't have given them one!!! This is one of the worst experience that I have ever had! First off we waited in the foyer without being greeted for about 10 to 15 min. Upon finally being acknowledged, the tension between the staff was ridiculous! Before we were seated the staff was bad mouthing another co-worker, and it didn't stop there. While we were eating a few of the staff was near our table in a disagreement. This is only part of it! The food sucked! I've attached pictures for the viewing! We ordered a breakfast burrito that came out so cold that the cheese didn't even melt! Also we ordered coffee and had to ask for a refill. Our eggs were over cooked and the chicken strips were burned! This isn't so much as a complaint on the waiter because she seemed over worked but so far lately my overall I hop experience have not been a good one no matter which one you go to! We left more food than we ate! Service Dine in Meal type Dinner Price per person $10–20

Joey Pauga

IHOP in Rockwall consistently delivers exceptional service and fantastic food! The staff is unfailingly attentive, ensuring a delightful dining experience every time. From mouthwatering pancakes to savory breakfast classics, the menu boasts a delicious array of options. Whether it's a leisurely brunch or a quick bite, the consistently high quality makes IHOP my go-to spot. This place is always happening and I go here often. I enjoy the same people, the same great service, and of course, clean restrooms! 😊👍 A 5-star gem in Rockwall! ⭐⭐⭐⭐⭐ Food: 5 Service: 5 Atmosphere: 5

Portia Ashman

A month ago

Had breakfast there over the weekend it was a group of 12 . Our server Judy did a great job from start to finish. She ensured that we were comfortable with everything. Big up Judy for her service Meal type Breakfast Price per person $20–30 Food: 5 Service: 5 Atmosphere: 5 Recommended dishes Ready to Eat Pancakes

IntegrityFirstAthletics Organization

7 months ago

We placed our to-go order at around 1030pm for a 1145pm pickup last Saturday (7/8/23 - coming home from a football camp, we had some hungry teenage boys)...I was screwed by this location before - so I decided to give them another shot...arrived promptly at 1145pm, no one greeted me until 1153pm - without saying "hello"...the greeter just yelled, "Its 20min before you can get seated"...I told her I'm just here to-go, she responded - "Its still going to be 20mins!"...So at 1230pm, when I receive my order, its missing items and 2 plates were done completely wrong ($50)...Please note, this was my 1st time trying the app (which works perfectly). When I brought it to their attention...they just gave me 2 pancakes (I was missing more than that)...if you are looking for a late night craving, Go to Waffle House next door...At least they greet customers and get your orders correct in a timely manner! Service Take out Meal type Breakfast Price per person $20–30 Food: 2 Service: 1 Atmosphere: 1

Jemy Nguyen

10 months ago

Everything was bad. The pictures may look good but it was bad. The bread was stiff. Service rushed. Fries not seasoned. Everything tasted like frozen food you would buy from Walmart 2 star total for effort Food: 2 Service: 2 Atmosphere: 2

Irene Alvarado

2 months ago

Last few visits have been disappointing. Staff shortages are apparent, few people there try their best. Last visit, we waited for 10 minutes and no one approached to seat us. Only about 12 diners on 5 tables total present at the time. Not even a "be with you in a few minutes". Just went elsewhere. Been regulars for 7 years and will be the last option from here forward. Service Dine in Meal type Dinner Price per person $20–30 Food: 5 Service: 1 Atmosphere: 5 Recommended dishes Ready to Eat Pancakes