I Heart Boba Store in Mesquite
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Price & Cuisine
$
Coffee Shop
Establishment type
Store
Features
Reviews
118
reviews
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Source:
10
2 weeks ago
This location was recommended to my husband, so we decided to try it out and we NOT disappointed!! The chai tea and the strawberry tea is really tasty! The boba were pretty tender and flavorful! We had a mess up during our order (which was my fault) and the staff graciously corrected it for us! Highly recommend if you’re in the area!
Service
Dine in
Meal type
Lunch
Price per person
$1–10
Food: 5
Service: 5
Atmosphere: 4
Source:
2
6 months ago
I got there at 5:45 pm today 8/23/2023 and they told me they were closed 10 minutes later a customer arrived while I was eating Philly steak and they served that customer probably it was a relative because I didn’t see them walk to re register
Food: 1
Service: 1
Atmosphere: 1
Source:
2
5 years ago
The taro smoothie wasnt bad could have been better but the customer service experience was really saddening for me. They have a policy they decided not to uphold so they lied to me that the sticker machine was malfunctioning all day instead of being honest regarding the situation that the original cup was torn. Immediately after my order, customers were receiving drinks with stickers. I decided to ask my for my free drink like the policy stated in the picture i uploaded once again as i saw the sticker machine was working. After when they were asked to remedy the situation they continued to insult my intelligence and told me if it was that big a deal to call their supervisor and inform him. I asked for the number and they said its online and the supervisor asked not for it to not be given out. I understand that completely and didnt want the employees to get in trouble for this but it should be known they don’t uphold their policy of giving you a free drink if your sticker isnt on your cup. Honestly dont know why the stickers are that big a deal but they must be important if the managers there made sure theres a policy for reimbursing customers who dont get their sticker on their boba.
Source:
2
4 days ago
Tapioca boba wasn't cook all the way not worth the money taro cream tasted more like cream with a hint of taro not worth it at all
Food: 1
Service: 2
Atmosphere: 1
Source:
10
3 months ago
Josh is so funny and great customer service yesterday when i went my drinks where wrongly done but when i ask for a remake he didn’t get upset he just quickly made my drinks again. Thanks
Service
Take out
Food: 5
Service: 5
Atmosphere: 5
Source:
8
5 years ago
Could drink the honeydew milk tea forever. They seemed a little confused when I asked for it, but I still got it and it still tastes good. Originally got this magical concoction at a Bubble Bubble Tea in Oregon and got super excited when I realized that there was a place near my home that could make it for me.
Source:
4
7 months ago
Second time coming for a boba smoothie with a very long line. Once I’m ready to order they tell us there is no boba ??? Why don’t they put up a sign or let us know. The line was long and having to wait just for them to not have what you wanted is so disappointing. It has happen twice now, not coming back.
Source:
4
2 years ago
Not for me. Strawberry boba tea is not my drink. I will need to try something else next time. The service was okay.
Service
Dine in
Meal type
Brunch
Price per person
$1–10
Source:
2
10 months ago
The customer service in this place in town east is bad. A lady stated she was waiting for a while and nobody came out she eventually gave up and left. An employee finally came out and seem grouchy and not in the mood to provide customer service. In the end she basically just threw my drink at me. I was even polite, probably the worst service I ever received here before. The employee shouldn’t let her anger out on customers and shouldn’t be working there. Definitely not going to be returning anymore.
Food: 2
Service: 1
Atmosphere: 1
Source:
10
3 months ago
Josh gave the best service! Will definitely go back due to awesome customer service!
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