Great place for grocery shopping, and the staff are very approachable and polite. However, my only criticism would be that sometimes the attendants up front get too comfortable chatting with each other to the point they won't notice if you need help. Was at self-service for 5 minutes one afternoon with the red light on above for assistance. I looked right at the attendant the entire time she was laughing with a coworker talking. When she finally noticed she scanned her card and reset it for me , she didn't say anything and went right back to chatting again. Otherwise, it's a great store.
Went there for dinner Sunday at 5:30 . I had some ribs which they were stone cold. I believe the only warm thing in this meal was the Gravy on the mashed potatoes which the smashed potatoes were cold too. And then I tried Fried rice from the Chinese section. Which was so hard it wasn’t even done right. 🤢
I've shopped Hy-Vee my entire life. It's always been my first choice for most of my grocery needs. Unfortunately I will not be returning to a Hy-Vee store and no one else I'm anyway acquaintances will neither. Long story short. There isn't always a helpful smile in every aisle. They treat their employees horribly. As I can personally attest to one of the stores employees having recently fathered a prescious baby girl that sadly passed away about a month after her birth. It's been about three months since she was brought into this world. Her greiving father an employee of this store was given the chance to put up a memorial pamphlet along side others who had were honoring children that got their wings too early. He was ridiculed by management telling him his pictures of himself his wife and his sweet girl fighting for her life were photoshopped. This is a disgusting accusation. To accuse someone of faking the death of a newborn. And right after christmas no less.
Wanted to order breakfast, was told by by Julie that they had a special order, and it would be a while before they had time to take my order. Went back in 10 minutes and Julie again told me they didn't have time right now. I left and will probably never come back.
I'm not sure who the young millennial is that works on the wine and spirit side on Sundays, but he's rude as hell. His buddies come in and they're joking around like they're standing on an inner city street corner. He clearly does not like interacting with the customers. Get a professional adult in there that's customer oriented.
Cheryl, one of the managers, is very kind and considerate of the needs of her customers. She went out of her way to help my family save $$ to ease the burden of losing a loved one. Thank you!
I went through the aisle doing my normal grocery shopping looking for the deals. There were white signs on some of the products saying "BarS classic hotdogs" MEMBER PRICE .99$ NON-MEMBER $1.28. Oh cool, I'm a member I have my Hy-Vee Card...so I grab up 3 packs and went through out the store grabbing good deals. I got to the self check out I scared my card 1st and proceeded to ring up my stuff. I seen a few item was NOT ringing right...but I thought nothing of it (you know how some registers wait till the end of your transaction before it takes your stuff off (gives ya that discount). Si I paid with my EBT and receipt printed. I looked at it walking slowly and NOTHING came off I spent $122.00. I ASK lady and she told me that" you have to be a member" ... I said " I am a member i have my card"... she said 'no a new member"... "but I am a member" I said back. She pointed to a tent and said "it's a new Hy-Vee Reward perks card you have to sign up for" I TOLD HER "THE SIGN NEEDS TO EXPLAIN better then what it does cause I've spent ALL my EBT on what I though was a good deal. " IM SO PI$$ED!!!
This store always what I need. There hot food that is cooked and ready to eat has managed to saves a night or two when dinner plans fell through. You can buy a complete meal here.
