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Hugo's Family Marketplace Bakery,Restaurant,Store in Jamestown

Name: Hugo's Family Marketplace
Address: 310 1st Ave S, Jamestown, United States
Telephone: 17012520981
Rating: 3.3

Owner not registered

Main

United States

Establishments

Hugo's Family Marketplace

Reviews

#77 From 195 in Jamestown

6.6

10 Review

Ambience

6.6/10

Food

6.6/10

Interior

6.6/10

Prices

6.6/10

Service

6.6/10

More details

Price & Cuisine

$ Deli

Establishment type

Bakery, Restaurant, Store

Features

Wheelchair Accessible

Information

310 1st Ave S, Jamestown, United States

Get direction

Website Hugo's Family Marketplace

About

Hugo's Family Marketplace is pretty near Saint James Basilica. Unprofessional employees are the only thing that can spoil your evening at Hugo's Family Marketplace. But this place has received Google 4 according to the visitors' opinions.

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Jesse

Source:

3 months ago

Easy in and out no shortage of open lanes and plenty of friendly workers to answer questions.

Sam Waldie

Source:

5 months ago

A boy got a knife pulled out on him by a worker. And the worker didn’t get fired. The kid got banned from the store. That’s so stupid I will go here less often.

Chris john

Source:

A year ago

My wife and I used Hugoes for our wedding cake and when the wedding day came, the cake was nowhere to be found. I had to call them to discover it had slipped through the cracks and hadn't even been started. They ended up bringing some random cakes just so we had cake to give to our guests. Cake's were not the flavors I ordered and were not decorated with the decorations I had dropped off. The manager of the bakery was extremely apologetic and kind, however the GM of the store refused to give us a full refund and we ended up settling on a 50% refund. You get one wedding day and that's why I feel the need to cation people about my experience. When we look back on our wedding day, when the cake gets brought up it will be overshadowed with disappointment. Had the GM been more interested in making it right, I'd of probably stayed off google.

M Godlewski

Source:

A year ago

I stopped and asked to have a prescription transferred to the pharmacy from an out of town pharmacy. The employees behind the counter told me 2 hours, so I went around town running errands. I returned 2 hours later at 1:00 pm and was told they couldn’t get ahold of the out of town pharmacy. The OUT OF TOWN PHARMACY is closed from 11-11:30 for lunch. I called the out of town pharmacy at 1:08 when I returned and was told Hugo’s White drug had just called and got the prescription transferred. It’s 1:32pm so I wonder how long I have to wait now? Probably another 2 hours!!!!!! There are seven employees behind the counter and it seems odd that it took 2 hours to actually get a prescription transferred. I get if they have 2 employees, but seven???? Seems a little dropped the ball to me!!!

Jason Robertson

Source:

A year ago

Great rates on beef and all the aisles are very tidy to where you can see the organization of what you need in order and the staff is very helpful if you can't find something. Also there is a convenient medication store within and a bank attached to the other side

Tara Kapp

Source:

2 years ago

I ordered a meet and cheese tray earlier in the week but when I came in to pick it up, it had been missed and wasn't assembled yet. The lady and gentleman working dropped everything and whipped it up in no time. I totally understand and hey, I've had days like that too so I want to tip my hat to them both for rockin' it. Keep up the great work and excellent customer service!!!!

Keeta Smith

Source:

2 years ago

I just got done getting some groceries at Hugo’s and had the nicest guys help me when I was done. Ethan is the one that rang up my groceries and I think the one bagging was Raul or Paul. Very friendly and honestly the best experience I’ve had @ Hugo’s in a long time. Ethan mentioned tomorrow is his 17th birthday. Very nice kids!

A Lach

Source:

2 years ago

Was asked to wear my mask properly rudely by an employee. I had pulled it down to communicate with my 2 young children, and was not within 6 feet of anyone. He walked into my circle and rudely yelled it at me. I will never shop there again.

C R

Source:

2 years ago

Very good selection, most of the staff is friendly though my last visit was with a rude checkout clerk. Prices are not always the best. They do carry a lot of niche items. Do not recommend curbside, the service seems like an afterthought, I received an order with the wrong items and expired items.

meggieschill

Source:

5 years ago

My brother had their wedding cakes made here. They were absolutely DELICIOUS! I’m craving that carrot cake they made today!! Haha. Frosting was perfect!! Highly recommend!

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