Decided to give them a second chance. Called in the order, asked for the shrimp basket with cheese fries. Chicken Finger meal with a drink. I asked for no ice and he assured me it would have no ice. (I have sensitive teeth). I received ice in my beverage and the man who took my order didn’t punch in my husband’s cheese fries. So when I told them, the lady said you didn’t pay for cheese fries. I said well I ordered them so please charge me so he can have cheese fries. They seriously took a long time just to charge and hand me a cup of cheese. It’s the hubby’s birthday, and he just wanted cheese fries with his order and I didn’t think it was a big deal but apparently it was. So much for second chances!
Wish I could give ZERO stars!
Terrible! We are long time Happy’s customers. Ordered a specialty pizza, PAID the specialty PRICE. Got a burnt poor imitation of a little Caesars 3 Meat Treat. A spicy special is supposed to have triple pepperoni, double sausage and extra cheese Double Baked. Ours was burnt, with no sauce and not even the normal amount of cheese. Most of the pizza had bare crust . Also ordered wings with an extra BBQ Sauce. Instead we got what is pictured below. A strange yellow sauce. We had been looking forward to this location opening. Thank god we have Bob’s Pizza less than a block away, their pizza is far SUPERIOR. Very disappointed, we thought it would be like all the other Happy’s Pizza. It needs a lot of work before you could compare it to other Happy’s locations. They give Happy’s a bad name!!! More than half of this is going into the trash sadly. We should have gotten a hot and ready from Caesars or went to Bob’s for their ultimate Supreme which is amazing by the way! Just realized we were also overcharged, they called us to let us know they didn’t have deep dish with is more money, and I said it was fine to change it to round. They still charged us for deep dish! Ugh! We are beyond disappointed!
Called to place an order for pick-up an hour before they closed and was told that I had to go thru the drive thru in order to place an order which made absolutely no sense to me! I called the order in so I didn’t have to wait in the parking lot for it to cook - why is this even a thing if ur worried about me leaving u hanging on the picking up my order then have me pay over the phone when I place my order! - NOT a happy customer tonight! 🤬
Food: 4
Service: 1
Atmosphere: 3
