Not satisfied with the experience🤦
The call bell system is really bad. I don’t know if it’s because the sensor isn't working properly or something else.
It takes a long time to touch it before there is any movement. Although the service bell was flashing, no waiter came in to inquire about service.
The existence of this service bell was really embarrassing. However, the service attitude of the staff who came in to serve was good.
Their drinks is also not worth the money. The drinks tasted ordinary, portions were small and expensive.
Price per person
RM 20–40
Food: 1
Service: 3
Atmosphere: 4
It's bad at night, I don't recommend coming here at night. I payed for 2 hours (which is expensive, but I don't mind) they closed the music at 23:22 when our session was supposed to end at 23:38 (we have 16 more minutes, we could finish 2-3 more songs sia) the drinks were too sweet, need to update the system (the songs the had got different lyrics than the original)
Price per person
RM 40–60
Food: 1
Service: 2
Atmosphere: 2
bad attitude of a Malay worker. Simply come in our room without knocking the door and just turn off our music directly.service bad😅😅don’t provide unlimited drinks and snack…just ask a question he cannot answer clearly and really bad attitude,won’t visit again😅
Food: 1
Service: 1
Atmosphere: 1
It's honestly really bad. I went there with my friends (6 people total) for a medium room, but we were required to take a bigger room which costed a little bit more but we didn't mind. There were only 3 microphones for a room meant for 8 people. One of the microphones didn't even work. When we asked the staff for another working microphone, they said that they can't replace it, which I find to be quite ridiculous. The mic tuning was horrendous, I wish there was a mic tuning/equalizing option in the room. The soundproofing was quite bad, I don't mind my voice being heard outside, I just fear I would annoy the other customers. I'm glad that my friends didn't take it too seriously, and we had a good time. But overall the actual service is really bad.
Price per person
RM 20–40
Not bad, but why are some playlists not updated? Since it is currently being renovated, please update all the playlists as well, thank you.
Food: 1
Service: 2
Atmosphere: 1
Went there for a 6~9pm session on Jan 2023. Even 1 star is over rating them.
We didn't do any booking and walked in at 5pm, to be faced with a confused reception, and gave confusing informations. When we finally got to booked, she managed to spell my name wrongly even when I repeatedly spell it out. Not very focused and professional. I guess the staff weren't enough or that she haven't trained well for the post.
We were given room 48, (mind you, the mics are still wired mics) and I'm seated on the left side on the room.
The sofa are damaged with holes around that area, I can see that they tried to fixed it with tapes... What??
It's indicated on the front desk that there is a 3percent off with shopper pay, which I asked about during payment....
I was asked to check with the front desk. While heading out, I checked with the front desk to be told that it's an old board. Before we have a chance to react, the reception had proceeded to attend to the next customer, which is quite rude.
Not wanting to cause trouble for the other customers, decided to leave for the day. Probably won't be visiting anytime soon, but I hope they improve on their service and also the room condition.
Very disappointed.
Bad expirience
1. Malfunction air conditioning
2. No buffet provided. Not as last visit
3. Sound quality very poor
Never visit again.
Price per person
RM 80–100
aircone not working but no informed Until we complaint only provided fan but no cool at all. No discount no sorry. After that they put notice mentioned No aircone No fan, few month ad x Tau repair kah?
The best place to spent time with family and friends. Good sound system and plenty of songs to choose from. There are also food serve here and u can eat all you can here! That's the best attraction here! Im recommended this place to all of you!
