Great American Cookies Restaurant in Gadsden

Name: Great American Cookies
Address: 1001 Rainbow Dr, Ste 46, Gadsden, United States
Telephone: 12565438381
Rating: 3.6

Owner not registered

Great American Cookies

Reviews

#91 From 157 in Gadsden

7.3

9 Review

Ambience

7.3/10

Food

7.3/10

Interior

7.3/10

Prices

7.3/10

Service

7.3/10

More details

Price & Cuisine

$$$ American

Establishment type

Restaurant

Features

Wheelchair Accessible

Information

1001 Rainbow Dr, Ste 46, Gadsden, United States

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Website Great American Cookies

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S. T.

Source:

A day ago

Service Take out Meal type Lunch Price per person $10–20 Food: 3 Service: 1 Atmosphere: 3

Cat Ballentine

Source:

4 years ago

Wonderful cookies and always great customer service! As someone who has worked with people for years, the workers handle themselves well considering how horrible people can be. I've witnessed customers be completely unreasonable and berate the workers to start testing them, calling the workers names and making accusations. I admire the young ladies and gentlemen who have to deal with people as it seems food service workers get the worst type of customers. I believe the manager's name is Sherry and she always does an amazing job on the cakes. She is always polite when I come up and knows exactly what I want every time. I will continue to come back as often as I can for my cookies! Thanks GAC in Gadsden for the best cookies and sweet smiles! I feel those who have posted bad reviews have also left out their actions that warranted a reaction and so those should be taken with a grain of salt. The workers at this store have always been good to me and my friends and family. Maybe those with negative reviews came at the workers negatively as a start. It's a cookie, not a life or death situation.

Michael Williams

Source:

4 years ago

I have never been so humiliated in my entire what until I went to the Great American Cookies at the Gasden Mall. Keeping in mind that I had no intention going but groupon sent me and great offer so I said what the heck it's for Mother's Day. On 4/25/19 for at 7:52 p.m. I tried to purchase two 12 oz cookies cake for Mother's Day I was rung up by LaQuana while the assistant manager was on her phone texting and typing. I was trying to explain how I wanted to order but the assistant manager kept interrupting in saying well we don't do it this way !!! This is the way it has to get done !!! I'm just using the groupon deal trying to understand how it works. The Assistant Manager kept interrupting again by saying that I wasting my time!!! I could do the app before I come up there to purchase. When I try to explain to her my situation she kept interrupting. She was rude as heck. Then she turned towards me and started to use (!@$%) profanity. Stormed off turned and said I'm done with u. Turn around and went in the back and start throwing up her hands is still calling and start talking on the phone. Confusing enough I never raise my voice used profanity or even that in a started shouting with this Assiant Manager when I asked to speak to the Manager I was told Manager won't be until Sunday all I was given was a phone number and a time to call her back. So therefore be careful when you go to that store and try to purchase their products. You might be meant with hostility if you have some questions.

Rebecca

Source:

5 years ago

Absolutely RUDE employee Saturday night 2/2/2019 about 8:45 pm. Refused to sell me 4 cookies told me to leave and called security because she didn't want to serve me..to close to closing time for her. Said she was the assistant manager.