This is the best place! Cookies are so good! Always fresh and the best flavor!! I love going here and so do my kids!! The cookie cakes are amazing as well!!! I have added some pictures so people can order theirs today!!!
I’ve been ordering cookie cakes for 5 years for many different occasions and there has only been one incident where the cake wasn’t ready and we had to wait, despite them saying it would be ready by then. EVERY other time has been great, cookies fresh and designs always turn out how we want.
Horrible experience with management. After ordering a monster High themed cookie cake for a catholic school going away party, we were presented with a cake of the wrong type and a skull that would not be acceptable for the day of the dead. All management did was blame my wife for an inadequate description of what was desired and took no responsibility for this issue. Any person with a young child knows the skull we wanted and the staff had make it clear that it would be no problem. Once demanding a refund for this unacceptable cake, all they would do is continue to state that it was our fault; but did give a voucher for a free cookie cake. Not sure why management thinks this is acceptable. Why would anyone want to be given two horrible cakes. Also noted many flies within display case during this discussion. Would not recommend this company to anyone.
In Fayette Mall Lexington. I went to get cookies with my family. I was shocked on how little there was. Most were empty. I asked the girl behind the counter if they had peanut butter cookies she said no but at the same time I'm watching the guy in the back loading up a rack with lots of different cookies not in the show case. So we made a selection from what little that was there. The girl was asked for one Doosie chocolate chip. She went and boxed up a M&M Doosie. My wife said went want a regular chocolate chip Doosie. So she went back to the case and slung the M&M doozie back in the case hitting the front glass with it. Picking up a regular chocolate chip cookie put in the back not a doozie. So when we told her that's not what we want. We want a regular chocolate chip doozie. She stormed off like it was a burden to make it. At that point we were upset by the actions of their employee. We never said a word but another girl saw this and took over cashing us out. Not please in the customer service.
Great service and the decorator went above and beyond making a beautiful masterpiece.
Price per person
$30–50
Food: 5
Service: 5
Atmosphere: 5
Recommended dishes
12' Round Cookie Cake
