Well my first time here, their staff young guys is polite and smile. I have to say here is better than taipan teaxxxx, clean and hygiene. Their toilet and basin is so clean , the toilet wall pattern is look nice. Please keep it up. 👍
A big let down for my first visit to this branch. There was a senior lady at the counter, whom I feel is the owner or the person-in-charge. No smile, hello, please or thank you. Maybe it's late in the evening but I was expecting a better group of front-liners.
Place looks good, but I cannot help feeling the cool environment.
Another thing is that no bag is provided for take away unless we pay, which I find it petty. It was so inconvenient for me to take the 2 drinks back to my house. Parking will be difficult here, as usual, and it's not handicap friendly.
Pity, they have good tea n coffee choices, but I won't patronize this joint again.
My first time ever buying from gong cha and the man at the counter was just very unpleasant and unfriendly. I was taking my time to decide and when i was trying to find out what size to get, he angrily tutted and gestured to their display cups that i didn’t realise were there, as if annoyed that i was taking my time. So rude?! Definitely put me off from ever going to this branch again. What a shame because i work in that area. I loved the drink that i got and would love to get it again sometime, but the service was just too awful.
Service
Take out
Price per person
RM 20–40
Food: 4
Service: 1
I was in the Taipan Branch of Gong Cha to claim the free complimentary drink for my birthday, they scanned the code and said i have to pay for the drink as this only gives points. I told them it clearly stated as free complimentary drink and not points and they had an internal discussion, a phone call to their boss and after 15min+ waiting, they told me to either wait for their boss for 2 hours or write to Gong Cha and I was turned away from any drinks.
Service
Take out
Meal type
Other
Please never ever buy from this outlet. Bought a drink here through GrabFood but I was chewing through the pearls and noticed something different about the bite. Spat out my drink and noticed a FLY! I bit through a FLY! There was a fly in my drink! That thing was probably dead for a while and was floating about in my drink! Absolutely disgusting. The outlet has absolute no regards to food safety! I love Gong Cha and I order drinks every week. This was an absolute let down! And downright disgusting.
Usual Gong Cha. Tried the coffee, not fresh but taken out chilled from the fridge. Guess a place for tea and not coffee.
Car park is very challenging to find one
Service
Dine in
Meal type
Other
Food: 3
Service: 4
Atmosphere: 4
Nice place to have milk bubble tea and chat. The set up of the cafe is comfortable, private and quiet. It's a nice place to have a gathering or to meet up to catch up!
Service
Dine in
Meal type
Lunch
Price per person
RM 20–40
Food: 5
Service: 5
Atmosphere: 5
Honestly don’t write reviews for stores but was really disappointed with the experience here.
1. Can’t have NO ice? Staff said it’s not possible? But it’s on the menu for us to choose??? I don’t mind having lesser drinks in my cup tbh just don’t like it too cold fml
2. Toppings were little and the taste of the drinks were so off? Like diluted?? The difference was apparent from my usuals at other stores.
3. The gave flimsy cup holders where I almost spilled my drink
