I had a party here for my daughter and it was a great experience. The owners (and their daughter) were very friendly and professional and they went out of their way to make sure my experience at their business was top notch. The cupcakes they made for the party were absolutely delicious!! This was an above and beyond experience and I would highly recommend this place for ordering desserts and a good choice for a venue.
Service
Dine in
Meal type
Other
Food: 5
Service: 5
Atmosphere: 5
Recommended dishes
Dozen Cupcakes
I had the unfortunate experience of visiting this cupcake place on two separate occasions, and I must say that both visits left me extremely disappointed.
The first time I encountered their cupcakes was at a nonprofit community event, where their cupcakes were absolutely fantastic. I was thrilled with the flavor and taste, and it was a delightful treat.
However, my subsequent visits were nothing short of a disaster. It came to my attention that the owner's son and husband were responsible for making the cupcakes, not the owner herself. This change in hands clearly affected the quality in a negative way.
I received two batches of cupcakes that were nothing short of awful. They were dry, flavorless, and nothing like the initial experience I had. When I expressed my dissatisfaction and disappointment, I was told that I could get a refund because I had paid in cash, and they even offered to remake the cupcakes. Frankly, I didn't want another batch of poorly made cupcakes, and I requested a refund.
Unfortunately, that's where the disappointment continued. No one from the establishment ever followed up with me regarding my refund. This lack of communication and customer service is incredibly frustrating and unprofessional.
This has been one of the worst experiences I've had dealing with a local business. If you're considering spending your money here, be prepared for inconsistent quality and a complete lack of accountability. It's a shame that the initial great experience was never replicated, and it makes me question the integrity of this place as a reliable cupcake provider. Proceed with caution if you value your taste buds and your money.
