GIANT Store in Carlisle

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#69 From 115 in Carlisle
7.3
14 Review
Ambience
7.3/10
Food
7.3/10
Interior
7.3/10
Prices
7.3/10
Service
7.3/10
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Price & Cuisine
$ Beer bars
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Store
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14 reviews
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I always enjoy shopping here. Large store cheerful employees and great selection. The fresh vegetables are a wide selection with decent prices. The balloon counter employee was super helpful explaining everything they have and offered kind advise! Lots of Pennsylvania products throughout the store! Great finds if your from out of state.
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Fenrir Will
Source: google
10
A week ago
Love it here. Great wine selection. Cashiers always friendly and attentive. There's a lot of elderly that shop here, so that's important.
Today while reaching up for a package of cheese on the top shelf my pen slipped from my hand and disappeared through the slotted area on the bottom shelf. Not just any pen...a special gift from my daughter. I was upset but Tyler, the young man working in the area, said he could retrieve it. Not a simple task...he needed to get a cart to hold all the cheeses he needed to remove from the case. It took a while but he was so kind and pleasant...said he was happy to help. I just want to recognize Tyler as a very helpful and kind employee.
Each Giant store is different because of where they are located, and who shops there most often. Therefore I find a different variety each time. It makes shopping interesting. I don't use the coupons or the app however, as I don't like "playing games" to have to get a lower price.
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M C
Source: google
10
3 months ago
Always so easy to find stuff here and it's always well stocked. I really enjoy their self checkout here personally as I'm not having to wait on people with large carts full so it makes my life easier.
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Sarah
Source: google
6
5 months ago
This store would be a lot better if I could actually ever access it during the day. They have so few disability parking spots (especially on the pharmacy side of all things) that I have only once been able to grocery shop during the day. I've been forced to routinely go out at night when I cannot see as well as they fail to provide adequate parking during daytime hours. The manager did inform me of their pickup service. When I looked it up on my own, I saw there was a $3 fee. I guess my phone thought I was actively in the parking lot of a different Giant and showed me their fees instead because unlike that incorrect location, this Carlisle location thankfully doesn't have fees for pickup. Unfortunately I did not find that error until later. However, this does pose the additional problem of not being able to personally pick proper substitutes myself, having to plan far ahead or wait multiple hours for an available pickup slot, and not all merchandise being on the app. For example, they sell Diana's frozen chocolate covered bananas, but you'd only know that by physically going to the store yourself because the app says they don't have them. Besides that, they do have a very large Asian food section compared to other Giant locations which is really nice. Employees have been kind when I've interacted with them. I just wish I could actually go there without the constant fear that I won't be able to park and will have to just go back home.
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B K
Source: google
6
4 months ago
I like the produce and some unique items that I can purchase at Giant. The negatives are the coupons and bonus card and how they link doesn't always work. Also, they are often out of stock of many items that I purchase. It started with covid and still is an issue.
Good weds sushi discount & salad bar. Pricey store though. Expect to pay almost 2xs more than Walmart.
The self-checkout here makes me so frustrated that I want to actually self-checkout. Nearly every other item queues you for assistance and the worker is scrambling to reset scales constantly, so you have to wait before you can scan anything else; and the 2 registers operated by humans have a line a mile long. If Giant would pay a living wage it would be a much more pleasant experience.
I normally give giant 5 stars. Today I bought a lb of chipped ham from the deli. 12.99/lb. I picked it up and it was priced over a dollar more than 12.99. Since it was chipped, there's simply no excuse for that. It's predatory, giant. I ordered a pound. I tried to address this in store with the customer service department and stood there. for 10 minutes, ignored by every employee walking by. Except one poor kid who stopped to tell me that he would help me, but he is not allowed to. Thos whole visit was just sub-par compared to my normal giant experience
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